HelioHost

where is that ?? ????????? ?? ????? ???? ?:?? ? HelioHost Support ???: > 17 minutes ago, Krydos said: How can I address this problem > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56272 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: moniromran, Server: Tommy, Main domain: rewardsgift.helioho.st Hello, I have made several new donations and I want a service from you. I want to permanently delete my old account and create a new account on this email. muneeromran2001@gmail.com I hope it's fast, thank you

Username: wal, Server: Johnny, Main domain: wal.helioho.st Hi Support, Can you please help me locate how-to access cPanel? I don?t see it in my account. Thank you Wally email: wallylepore@gmail.com

Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st Why my website is not showing.

Username: sablj777, Server: Johnny, Main domain: sablj777.helioho.st please add this domain to my account: dobrodrvo505.ml my username is: sablj777 my account email is: sombor@live.com

please add this domain to my account: *brzavatra707.ml * my username is: titan777 my account email is: dog1389@gmail.com On Fri, 16 Jun 2023 at 12:08, HelioHost Support wrote: > You can't see the option because you can't add domains yourself in our > system yet. We plan to eventually add this functionality, but because of > the way our DNS servers work, that involves a ton of custom development > that hasn't been done yet. In the meantime, if you send me the name of the > domains you need added I can add it for you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56235 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st Please change my timestamp to GMT +5.30

Hi Support, Can you please tell me how to get into cPanel? I successfully launched my website (with your kind help) and was able to modify my code by going into the ?index.php? file. All good, the website launched just fine. However I do not see how where access cPanel? Thank you On Fri, Jun 16, 2023 at 10:01 AM Wally Lepore wrote: Hi Support, > > Can you please tell me how to get into cPanel? I successfully launched my > website (with your kind help) and was able to modify my code by going into > the ?index.php? file. All good, the website launched just fine. However I > do not see how where access cPanel? > > Thank you > > On Tue, Jun 13, 2023 at 3:50 PM HelioHost Support > wrote: > >> Your message (mailing lists) has been assigned the tracking ID >> [HH#339675]. One of our volunteer community members will reply to your >> email as soon as possible. >> >> Please include the string [HH#339675] in the subject of any future email >> regarding this case. You may do that by simply replying to this message. >> >> Please be aware that our system rejects binary attachments. If you are >> submitting a screenshot or attachment please post a link to the file >> instead of attaching it to the email. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=56211 >> >> Thank you, >> Heliohost Support >> https://heliohost.org/ >> https://helionet.org/ >> >>

Hi Support, Can you please tell me how to get into cPanel? I successfully launched my website (with your kind help) and was able to modify my code by going into the ?index.php? file. All good, the website launched just fine. However I do not see how where access cPanel? Thank you On Tue, Jun 13, 2023 at 3:50 PM HelioHost Support wrote: > Your message (mailing lists) has been assigned the tracking ID > [HH#339675]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#339675] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56211 > > Thank you, > Heliohost Support > https://heliohost.org/ > https://helionet.org/ > >

Username: titan777, Server: Johnny, Main domain: sunce.helioho.st Hi, I cant find option to add my domain to heliohost plesk... (i know where option should be, because i own vultr vps with regular plesk..) Thank you in advance for help!

Thank you for this very detailed response. Earlier I uploaded the ?cpmove-wal? folder to my home directory in Plesk and then opened the folder. I did see the ?homedir? folder. I opened that folder and found the ?public_html?folder and copied it to the ?httpsdocs? folder. All good. Thanks! Can you please tell me what my website address format is in to see my webpage? Thank you Support. Great work! Wally On Thu, Jun 15, 2023 at 1:38 PM HelioHost Support wrote: > I believe there's a folder in there called homedir that should contains > your files (been a minute since I've had to look at a cpmove file's > format). Inside of that should be a public_html folder. The contents of the > public_html folder can be uploaded to the httpdocs folder on Plesk. Your > databases should be in the mysql folder as .sql files. Ignore the small > ones labeled "create" if they exist, you want the larger file for each > database that has the data in it. For those, you create a database and user > for each one you want in Plesk, then go into PhpMyAdmin for the new > database and import the .sql file. Once that's done, you'll need to > reconfigure the software the database belongs to with the new database name > and user (how you do that depends on the software, but usually there's a > config file you edit to do this). If you used postgres, the process is > similar with the pgsql folder. The major difference is that for postgres > you'll need to install a database management tool like adminer on your > account to import the content since Plesk doesn't provide one. For mail, > there should be a folder called mail (I believe it's inside of the homedir > folder) that contains your mailboxes. The cur folder inside each of those > is the inbox. The files with the really long names are the emails. There is > no easy way to restore these to Plesk, but if you have Outlook on your PC, > you can rename them to have a .eml file extension then open them in Outlook > to read the mail. They're in plain text, so if you don't have outlook you > can open them in notepad too but you'll see all the headers and such. The > rest of the archive is mostly cPanel system information and can simply be > discarded. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56220 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Hi Support, Thank you for that 7-zip suggestion to unzip the .tar.gz file. Worked great! Now I opened the unzipped folder and like you said, there are lots of files. I am sort of new to this but can you please provide detailed instructions on what files I need to upload to the Johnny server and how to upload those files. Sorry for the question but its been so long since I last did this years ago when switching to the Tommy server. Thank you kindly Wally On Thu, Jun 15, 2023 at 8:21 AM HelioHost Support wrote: > Third party tools like 7-zip will easily open .tar.gz files. They're a > common linux archive format. Once unpacked, there should be a folder inside > called homedir that contains the files from your account. Your databases > should also be present as .sql files in there. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56220 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Hi Support, Thank you for sending the backup file to my old account on the Tommy server. Please tell me how to unzip a .tar.gz file? I am trying to upload the files to my new account on the Johnny server. My windows 10 unzip program does-not recognize the .tar.gz folder. Any advice would help. Thank you Wally email: wallylepore@gmail.com On Wed, Jun 14, 2023 at 3:08 PM HelioHost Support wrote: > Your message (Backup file - cannot locate - username: wal) has been > assigned the tracking ID [HH#418669]. One of our volunteer community > members will reply to your email as soon as possible. > > Please include the string [HH#418669] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56220 > > Thank you, > Heliohost Support > https://heliohost.org/ > https://helionet.org/ > >

Username: wal, Server: Johnny, Main domain: wal.helioho.st Hi Support, I received an email inviting me to join the Johnny server. However the backup-link you provided in the email said they cannot locate the backup file to my website/account. Can you try and locate it for me on your side? If you do locate it can you please email it to me so I can complete my installation on the Johnny server? Also, I tried sending this exact email using your support link and when I hit ?send? it said, ?That email is invalid and is already in use?. I have been with Heliohost for years and my email: wallylepore@gmail.com is 100% my email address. Again please, my email address is: wallylepore@gmail.com username: wal Thank you support Wally Lepore

Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st Hey please, add subdomain with "devnk".

Its working now, thanks for the help! On 6/14/23, HelioHost Support wrote: > I created the subdomain lists.hdpnet.heliohost.us and installed SSL on it > for you. Are you able to manage your list now? > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56211 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Username: nkpro, Server: Johnny, Main domain: nkpro.helioho.st Just wipe my account and start over and I pre-request for(after start over) domain with subdomain you can assign me default domain that is available, and it must start with "masterk", and subdomain with "devk". You can delete my all account data. I want to start with fresh.

I created a list, but when I hit the link to manage it, it takes me to lists.hdpnet.heliohost.us, which must not be created as we can't create them ourselves yet. Can someone help me with this? On 6/13/23, HelioHost Support wrote: > You can create a mailing list on your own by going to > https://heliohost.org/login/ > Continue to Plesk > Mail > Mailing Lists > > Create Mailing List. > > > > Not very many people use mailing lists so let us know if you run into any > issues with it. > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56211 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Username: hunter93, Server: Tommy, Main domain: hdpnet.heliohost.us Hi, I was wondering if I'm able to create mailing lists from plesk on my own or do you guys have to do that for me. Let me know how that works. Thanks!

Username: N/A, Server: N/A, Main Domain: N/A Hi Support, Been a client for a long time but stopped in 2020 when covid hit. I was originally on the Johnny server and trying to relaunch my site. I understand Plesk is the new system but never received and email to help me make the switch-over. Please help me to reconnect. email: wallylepore@gmail.com user name: wal Thank you Wally

Username: N/A, Server: N/A, Main Domain: N/A Hi Support, Enjoyed the years of service you provided. I was originally on the Johnny server and trying to relaunch my site on Plesk but never received and email to make the switchover. Please help me to reconnect. email: wallylepore@gmail.com user name: wal (waL) Thank you Wally

Username: srcpp, Server: Tommy, Main domain: srcpp.heliohost.us Hi, Please can I have Asp.net support enabled on my account. I have a subscription on Tommy. Thanks Pratik

Username: web, Server: Johnny, Main domain: easonlu.ml Hello can you wipe my heliohost Johnny account? Thanks Best Eason L

Username: N/A, Server: N/A, Main Domain: N/A Also, my username is "Lucasmakoto" ________________________________ De: Lucas Makoto Enviado: quinta-feira, 8 de junho de 2023 07:17 Para: support@heliohost.org Assunto: Account ready to go to Plesk, but can't access the email Hello, I wanted to enter my heliohost account from this email (lucasmakoto@hotmail.com), but It says my account is ready to go to Plesk, I checked my email box and some months ago I've received the invitation to enter but it has long expired. Is it possible to resend a new link to procceed?

Username: N/A, Server: N/A, Main Domain: N/A Hello, I wanted to enter my heliohost account from this email (lucasmakoto@hotmail.com), but It says my account is ready to go to Plesk, I checked my email box and some months ago I've received the invitation to enter but it has long expired. Is it possible to resend a new link to procceed?