HelioHost

Thanks for working with me. Be sure to use the paypal account with wa2uet@gmail.com I think there might be two accounts but only one good one. Stan, WA2UET From: HelioHost Support Sent: Thursday, April 27, 2023 6:23 PM To: wa2uet@gmail.com Subject: Re: [HH#158761] RE: HelioHost VPS Late Payment Sometimes PayPal gives us a "collect overdue payment" button, but that isn't there on your subscription yet. According to PayPal they are going to try to bill you again on Monday automatically. We'll see if it goes through then. Your VPS won't be shutdown, and if the payment fails again on Monday we'll contact you. As long as you have the new card attached to your PayPal account it should work though. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55844 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

\i need use wordpress because a woocomerce, i will think about move to VPS; VPS have a cpanel? [image: Mailtrack] Sender notified by Mailtrack 27/04/23, 19:44:14 Em qui., 27 de abr. de 2023 ?s 19:29, HelioHost Support < support@heliohost.org> escreveu: > Obviously the best solution to high Wordpress load is to switch to > something other than Wordpress, but not everyone is willing to switch. One > software that a lot of our users have said is really similar to Wordpress > is Joomla, and we rarely have any high load with Joomla websites. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55774 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

That was my first thing to do, i checked in two other browsers in which i never have opened the site. Also tried private mode, cleared cache, nothing worked. Accessing php files are working, accessing css or js files directly via URL gives 404. It was all fine before the inactivation. On Thu, Apr 27, 2023 at 4:15?AM HelioHost Support wrote: > It could be your browser cache. Sometimes the redirect to our inactive > page gets cached and your browser continues trying to follow the redirect > for resources that are typically cached like javascript and css. Try > clearing your browser cache, or using a different browser. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55842 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Problems Wp-config errors, memory erros and more. Deleted and create a new [image: Mailtrack] Sender notified by Mailtrack 27/04/23, 17:53:47 Em qui., 27 de abr. de 2023 ?s 17:52, HelioHost Support < support@heliohost.org> escreveu: > What do you mean by "a lot of problems"? Is there an error message or > anything. Also in the last 24 hours you've used 39219 CPU. Remember we'd > like you to keep that under 15000 to avoid being suspended. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55774 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

You should be able to charge my paypal at using wa2uet@gmail.com Let me know. Stan - WA2UET In Ghent NY From: HelioHost Support Sent: Wednesday, April 26, 2023 4:47 PM To: wa2uet@gmail.com Subject: Re: [HH#158761] RE: HelioHost VPS Late Payment Can confirm on Malwarebytes. I use that on my home computer and I had to exclude heliohost.org and helionet.org from all of its protections. You also need to completely turn off the browser extension from malwarebytes if you use it in order for the site to work. It's the only antivirus product that I'm aware of that detects our site as malicious. We have no idea why it's listed with malwarebytes, but it's been that way for several months. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55844 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Sorry, a lot of problems with wordpress today, I have not changed anything. Any problem in the server or my account? [image: Mailtrack] Sender notified by Mailtrack 27/04/23, 05:05:45

I still can't get in. This is the message that sells me: "Unable to login with that username and password" El mi?, 26 abr 2023 a las 21:12, HelioHost Support () escribi?: > Since they were trying to renew their account it was probably the message > about renewing taking quite a while and they could try again or contact us. > Anyways, the account in question is active now so this is probably already > resolved. Let us know if you're still having any issues. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55845 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

I haven't seen an email invite come through yet. On Tue, Apr 25, 2023 at 2:56?AM HelioHost Support wrote: > Resent. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55829 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

No, there is only a HTTP to HTTPS redirection in the .htaccess file. Disabling it did not solve the problem. As I can see, .php and .gif files are accessible but none of the .js nor .css files. Most importantly, I did not change anything, all worked fine prior to inactivation, this issue occurs since restoration only. I suppose this has to be server related. On Wed, Apr 26, 2023 at 9:59?PM HelioHost Support wrote: > If the files are there, but giving a 404 error it could be your .htaccess > file is blocking access. You could try renaming it temporarily to see if > that fixes it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55842 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: vectorc, Server: Tommy, Main domain: vectorc.heliohost.us Hello When I try to enter after renewing the account I get this message: [image: image.png] El mi?, 26 abr 2023 a las 0:19, HelioHost () escribi?: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Vectorc, > > Your hosting plan at HelioHost has been discontinued for inactivity. In > order to keep your website active you must log into your control panel at > least once every 30 days. The last time you logged in was 2023-03-27. All > visitors to your domain(s) will now see an inactive page instead of your > original content. > > If you wish to continue using your hosting plan you can reactivate it by > clicking the renew link below. Next, provide your email or username in the > box and click renew to regain access to your website. While your control > panel is inactive you will not be able to log in or reset your password. > > Once you have successfully reactivated your hosting plan you can prevent > it from being flagged as inactive again by remembering to log in at least > once every 30 days at https://heliohost.org/login/ > Renew Account > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >

OK, tomorrow when I go back to the shop I will attempt to update my paypal account. I did not think about that. It has been a real pain in the butt trying to update the various accounts. I overlooked paypal. I will let you know when it is done. Thanks. Stan, WA2UET From: HelioHost Support Sent: Wednesday, April 26, 2023 4:47 PM To: wa2uet@gmail.com Subject: Re: [HH#158761] RE: HelioHost VPS Late Payment Can confirm on Malwarebytes. I use that on my home computer and I had to exclude heliohost.org and helionet.org from all of its protections. You also need to completely turn off the browser extension from malwarebytes if you use it in order for the site to work. It's the only antivirus product that I'm aware of that detects our site as malicious. We have no idea why it's listed with malwarebytes, but it's been that way for several months. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55844 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

It is the end of my day here on the east coast. Please don't shut me down until we get this sorted out. Thanks. Stan - WA2UET In Ghent NY From: HelioHost Support Sent: Wednesday, April 26, 2023 4:03 PM To: wa2uet@gmail.com Subject: Re: [HH#158761] RE: HelioHost VPS Late Payment Are you able to try the link with Chrome? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55844 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

If I try to log on to your site I get the following message: Website blocked due to riskware Your Malwarebytes Premium blocked this website because it may contain riskware. We strongly recommend you do not continue. Stan - WA2UET In Ghent NY From: HelioHost Support Sent: Wednesday, April 26, 2023 4:03 PM To: wa2uet@gmail.com Subject: Re: [HH#158761] RE: HelioHost VPS Late Payment Are you able to try the link with Chrome? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55844 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Chrome reports a similar error: This site can't provide a secure connection heliohost.org sent an invalid response. * Try running Windows Network Diagnostics. ERR_SSL_PROTOCOL_ERROR Stan - WA2UET In Ghent NY From: HelioHost Support Sent: Wednesday, April 26, 2023 4:03 PM To: wa2uet@gmail.com Subject: Re: [HH#158761] RE: HelioHost VPS Late Payment Are you able to try the link with Chrome? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55844 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

I am using Firefox 112.0.1 (64-bit) I have tried your link several times with the same error message. Stan - WA2UET In Ghent NY From: HelioHost Support Sent: Wednesday, April 26, 2023 3:53 PM To: wa2uet@gmail.com Subject: Re: [HH#158761] RE: HelioHost VPS Late Payment What browser and version are you using? I've tested the payment page with the latest versions of Chrome, Firefox, and Edge and it loads correctly without any SSL errors. I've tested the heliohost.org SSL certificate with several tools and they all report that it is correct. Example: https://www.sslshopper.com/ssl-checker.html#hostname=heliohost.org You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55844 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

This is what I see when I click on the link: "Secure Connection Failed An error occurred during a connection to heliohost.org. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more." Stan - WA2UET In Ghent NY From: HelioHost Support Sent: Wednesday, April 26, 2023 3:46 PM To: wa2uet@gmail.com Subject: Re: [HH#158761] RE: HelioHost VPS Late Payment What do you mean by "Your web page is not working." I just tested the payment link https://heliohost.org/vps/pay/?code=NNjOg52r6XuKZhPB And it works for me. Do you get some sort of error or could you be a little more specific regarding why it isn't working for you? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55844 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

VPS number: 45, VPS ID: 231 Your web page is not working. I cannot get into your payment site. I lost my debit card and have to register a new card with you. Let me know how to do this please. Stan - WA2UET In Ghent NY From: HelioHost Sent: Wednesday, April 26, 2023 3:37 PM To: wa2uet@gmail.com Subject: HelioHost VPS Late Payment Hey Wa2uet, Your VPS payment of $4.00 USD is 5 days overdue. Please try to make a new payment within the next 24 hours. You can do so with the link below. Let us know if you face any issues or have any questions regarding this. Renew VPS C 2005-2023 Helio Networks. All rights reserved. | Unsubscribe

I can login and acces the site, however, i get 404 not found error for most of the files that had been available prior to inactivation. A have double checked, the URLs are correct, all the files are there, yet no access. What is going on? This is On Wed, Apr 26, 2023 at 8:24?AM HelioHost Support wrote: > Your account is active, and your website appears to be working although > it's password protected. Are you able to login now? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55842 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Thanks for kindly sending a password reset link. Can you please send a fresh link as the previous one has expired. Sorry, regards Grommit Sent from Mail for Windows From: HelioHost Support Sent: 20 April 2023 20:25 To: coolhound36@gmail.com Subject: Re: [HH#197019] coolhound website A password reset link has been emailed to you. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55754 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Username: bixbeng, Server: Tommy, Main domain: bixbeng.helioho.st Hi, renewal of my account is not working, says it takes too long. Please help, Thank you

Username: N/A, Server: N/A, Main Domain: N/A Please, re-send this invite as this link has expired. Thank you. ---------- Forwarded message --------- From: HelioHost Date: Sun, Jan 22, 2023 at 6:00?PM Subject: HelioHost Johnny Invitation To: [image: HelioHost | Community powered free hosting for everyone.] Hey Mrcobblepot, Here is an invitation to try Plesk on the Johnny server. You're receiving this invite because you had a cPanel account with us, had a VPS account with us, you donated recently, or you signed up on the waiting list. If you're not interested in trying out our new Plesk server you can just ignore this email, and we'll send the invite to someone else instead. We can provide you a free domain.helioho.st type website with the creation of your account, but if you would like your website to be something such as domain.com we highly recommend clicking the Namecheap banner above. To host any domain with us just change the NS records to ns1.heliohost.org and ns2.heliohost.org. You can host as many different domains as you want on your one HelioHost account so you can always add it later. We're still setting up the new server so not all services are available yet, but will be eventually. For instance Java, Ruby on Rails, and the ability to add or remove domains on your own isn't implemented yet, but we're working on it. If you have questions about what is or is not available feel free to ask on the forums. If there is a feature that you need on Plesk for your website to function please let us know so we can prioritize the features that the most number of people need. Thanks. We're sure you'll love it here. Create Johnny Account [image: Twitter] [image: Facebook] [image: Phone Number] [image: Support Forum] [image: Email] ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe

Username: chaves85, Server: Johnny, Main domain: pengolahsertifikatpkl.helioho.st Hello Heliohost team, Thank you for creating my account to Plesk. I miss typed the keyboard on the first email so please ignored it. I have *trouble restoring my files* in the *Website & Domains* and *Databases* sections. Could you please help me to solve it? I'll be glad if you are willing to help me as soon as possible. My username is *chaves85*. Let me know if you need more information to help restoring my files. Thank you.

Username: chaves85, Server: Johnny, Main domain: pengolahsertifikatpkl.helioho.st Hello HelioHost On Sun, 23 Apr 2023 at 09:47, HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Chaves85, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, Ruby on Rails, the ability to edit DNS yourself, and the ability > to add or delete domains on your own. If you need a domain added just let > us know and we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >

I have created my account with username - jindel pass - [Redacted for security] But it is not letting me login. Kindly check On Sun, Apr 23, 2023 at 3:48?PM Rishabh Jindel wrote: > Thanks a lot > > On Sun, Apr 23, 2023 at 12:13?PM HelioHost Support > wrote: > >> You have been sent an invite to recreate your account. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=55793 >> >> Thank you, >> Heliohost support >> https://heliohost.org/ >> https://helionet.org/ >> >>@heliohost.org>@gmail.com>

Thanks a lot On Sun, Apr 23, 2023 at 12:13?PM HelioHost Support wrote: > You have been sent an invite to recreate your account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55793 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >