HelioHost

Username: alex0930, Server: Johnny, Main domain: zephyroff.helioho.st Hi, I want to use my Johnny host with a subdomain of my domain. Can you add it or it's work just with an main domain ? Thanks in advance Le jeu. 6 avr. 2023 ? 02:03, HelioHost a ?crit : > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Alex0930, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, Ruby on Rails, the ability to edit DNS yourself, and the ability > to add or delete domains on your own. If you need a domain added just let > us know and we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >

Username: N/A, Server: N/A, Main Domain: N/A I'm ready whenever you guys are able to transfer my 'veno' account to Plesk. On Tue, Jul 27, 2021 at 3:00?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > CPanel Licenses Revoked > > Hey veno, > > You're receiving this email because you have an active account on the > Ricky server. > > A few days ago, with absolutely no prior warning, cPanel unexpectedly > revoked all of our licenses, and are now trying to charge us over $17,000 > per year to renew them. Obviously since we're a non-profit funded by > donations we don't have anywhere near that kind of money to pay their > ransom. > > We've been a faithful cPanel license holder since 2005, and over the past > 16 years we haven't had any issues with them at all until today. Our > servers are all inexorably intertwined with cPanel/WHM and all the > customizations and systems we've written over the years are worthless > without cPanel. > > If you try to log in to cPanel it will give you errors and not let you log > in, but we've managed to create full backups for everyone. If you click the > download backup link below it will allow you to save a compressed file that > contains all of your files, databases, emails, and all of your cPanel > settings. If you need help extracting the information you're looking for > from the backup please let us know by replying to this email or posting on > our support forums at https://www.helionet.org/ > > Don't worry though, we have already signed an even better contract with an > even better control panel. We will be taking your server offline soon to > rebuild it using Plesk instead of cPanel. We've never set up a Plesk server > before so it may take a couple of weeks to get it all ready to go. Once > it's ready we will attempt to restore the full cPanel backups onto the new > Plesk control panel. > > In the meantime your site will be offline until we can finish the rebuild > though. If you need to keep your website online during the rebuild the only > kind of hosting we can offer without cPanel licenses is our VPS service. A > month of the basic Mercury VPS plan only costs $4, and we hope that we can > have your server back online in less than a month. > > By default, all the VPS plans only come with a bare Ubuntu 20 operating > system and root SSH access. If you're not very familiar with SSH we can > also install a free control panel called Hestia for you which comes with a > script that should be able to import your full cPanel backup file into the > VPS. The link to order a VPS is https://www.heliohost.org/vps/ If you > would like Hestia installed too please reply to this email or post on our > support forum to request it. You can also request it by replying after you > receive your SSH login credentials. > > We're truly sorry that we won't be able to provide free hosting for a > while, and it's really terrible that we weren't able to even give any > advance notice to our users, but like we said it was completely unexpected > that cPanel did this to us. If you have any questions of comments we would > love to hear from you. You can simply reply to this email, and it will be > posted for our volunteers and community to respond to. Thanks for being a > HelioHost user. > Download Backup > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2021 Helio Networks. All rights reserved. | Unsubscribe > >

Username: hunter93, Server: Tommy, Main domain: thejustinzshow.heliohost.us I'd like my hosting account deleted, as I no longer need it. Thank you.

Username: sumitalliant, Server: Johnny, Main domain: speedlabs.heliohost.us I wish to add SSL but for that I need to change dns record On Wed, 5 Apr, 2023, 5:46 am HelioHost, wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Sumitalliant, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, Ruby on Rails, the ability to edit DNS yourself, and the ability > to add or delete domains on your own. If you need a domain added just let > us know and we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >

VPS number: 76, VPS ID: 277 Hi, I recently bought 6 months with 2 CPU, 2 GB / 100 GB. I'd like to have 4 CPUs, since it only costs a few dollars extra. Is this possible? It would be an extra $2.70 right? Best, Shane

Thank you very much! I'll try the options you gave me! On 29/03/2023 02:46:06 p. m., HelioHost Support wrote: Though it is only another guess, you could also try to check the permissions on the directory and files from colin-asesores.com. Regarding the domain?lasbrujas.com.mx, it is not hosted with us: kairion@fashost:~$ dig @1.1.1.1 +short NS lasbrujas.com.mx dns1.namecheaphosting.com. dns2.namecheaphosting.com. kairion@fashost:~$ dig @1.1.1.1 +short A lasbrujas.com.mx 162.0.215.55 kairion@fashost:~$ dig @1.1.1.1 +short AAAA lasbrujas.com.mx kairion@fashost:~$ ? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55479 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Hi, Yes, i can login through ssh now. What happened? Thanjs On Fri, Mar 31, 2023, 20:06 HelioHost Support wrote: > Are you able to log in to SSH now? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55508 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: smi93ctb1, Server: Tommy, Main domain: z.helioho.st Hi, Can't access ssh and sites are down. Help pls. Regards, Zane

Mine are all ASCII characters? upper and lower case letters and numbers chosen from 0-9. ???????????????Richard Rupert www.greenvalleyrecording.com ??Sent from Mail for Windows 10 From: HelioHost Support Sent: Wednesday, March 29, 2023 7:45 PM To: greenvalleyrecording@windstream.net Subject: Re: [HH#973099] FTP 34 minutes ago, gvr590 said: Still no joy. I tried using both FTP and SFTP with the new app. With the FTP attempt, I just get an "access denied" message. This is the dialog that I get with SFTP:?https://we.tl/t-GDloob6VSF I'm sorry that this is such a difficult problem. But I appreciate your time in trying to fix it.? That screenshot shows the default failed authentication error (i.e., username or password incorrect). Could you please tell us if your current password has non-ASCII characters? If so, please try to change your password to one that has only ASCII characters, since we did receive some reports from users that were unable to login to some services while having passwords with non-ASCII characters (characters from another alphabets, accents etc.) and their issues were resolved when using passwords without those characters. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55449 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Update: I changed my password in Plesk and in the FTP program, and still get a login failure. ???????????????Richard Rupert www.greenvalleyrecording.com ??Sent from Mail for Windows 10 From: HelioHost Support Sent: Tuesday, March 28, 2023 10:40 PM To: greenvalleyrecording@windstream.net Subject: Re: [HH#973099] FTP Does your app support SFTP? If so use the following Protocol: SFTP Host: 65.19.141.77 Port: 1373 Logon type: Normal User:?gvr590 Password: The other thing you can try is changing your password. Like Kairion already mentioned it might be possible that your FTP password and your Plesk password got out of sync, so changing the password to something else should sync them up again. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55449 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

I?m not sure what SFTP is, but I don?t see any option for it in my app. It?s an old program, but has been functioning well for years. It?s called WS_FTP95 LE. My wife uses it successfully with Dot Easy and it works there too. Sorry? I just downloaded a SFTP program, input your credentials and when trying to connect I got a dialog box that I don?t feel safe accepting. This is it: I don?t feel safe with that warning. Does it look okay to you? Regarding the password, I can change the password in the app, but I assume that?s the same password I use to access my account on-line, no? And I get in okay through a browser using the same password. It seems to be just an issue with getting in using the FTP app. So if it?s a syncing issue, you?re suggesting I change the password through the browser as well as in the FTP app, correct? Or can you sync them up? Please advise, and thanks again for your attention and help. Richard ???????????????Richard Rupert www.greenvalleyrecording.com ??Sent from Mail for Windows 10 From: HelioHost Support Sent: Tuesday, March 28, 2023 10:40 PM To: greenvalleyrecording@windstream.net Subject: Re: [HH#973099] FTP Does your app support SFTP? If so use the following Protocol: SFTP Host: 65.19.141.77 Port: 1373 Logon type: Normal User:?gvr590 Password: The other thing you can try is changing your password. Like Kairion already mentioned it might be possible that your FTP password and your Plesk password got out of sync, so changing the password to something else should sync them up again. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55449 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Username: N/A, Server: N/A, Main Domain: N/A Hello! Me and my friend have a few python scripts that we have created, including a Scratch server and two personal Discord bots, and they need to be running 24/7. We have been using a free method on Replit, but they are introducing a data limit that will heavily restrict the ability of running our scripts. I heard about this service from Python.org, and I am interested in signing up, however I have a few questions: 1) Am I able to install modules such as ?discord.py? and ?scratchattach?? (I tried PythonAnywhere once, and it did not allow me to install modules!) 2) How exactly do sign-ups work? From what I understand, I have to get on at 00:00 UTC (8:00pm EST) and claim a spot for a plan. Is this correct? 3) This is a Python script cloud hosting service, right? 4) Is there at least one free plan? (Guessing based on the signup page, there are three free plans, is this correct or are they free trials?) Thank you for your help.

Username: hwgc, Server: Tommy, Main domain: hwgc.heliohost.org Hi there! After the server transfer, all of my websites show an error when opening them in the browser. Saying: --- Server Error 403 Forbidden You do not have permission to access this document. --- For instance, I want to fix these domains: lasbrujas.com.mx colin-asesores.com How can I fix it? Can you help me, please? Thank you, have a great day! - Hiro Wa [70baa637-acb5-4ae6-9b46-8a28ad4ffdc2]

I think so, but I?m not absolutely certain. I don?t often change my website. Thanks again for your attention to my problem. Richard ???????????????Richard Rupert www.greenvalleyrecording.com ??Sent from Mail for Windows 10 From: HelioHost Support Sent: Tuesday, March 28, 2023 9:46 PM To: greenvalleyrecording@windstream.net Subject: Re: [HH#973099] FTP Has your FTP app worked since you were moved to Plesk? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55449 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Thank you, I highly appreciate your help on this On Tue, 28 Mar 2023, 16:20 HelioHost Support, wrote: > Based on topics like this one > https://stackoverflow.com/questions/60151640/kdevtmpfsi-using-the-entire-cpu it > sounds like you forgot to set a password for your PostgreSQL Docker. Your > VPS will be rebuilt shortly and you'll receive an email when it's done. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55445 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Thank you for your quick response. I have changed the host address as you?ve requested, but I get the same failure to connect. I am using an FTP app to upload my site (and have been using the same app for years). I am using Port 21 (assuming you mean ?remote port). I was able to access my Plesk account. Thanks again. ???????????????Richard Rupert www.greenvalleyrecording.com ??Sent from Mail for Windows 10 From: HelioHost Support Sent: Monday, March 27, 2023 5:21 PM To: greenvalleyrecording@windstream.net Subject: Re: [HH#973099] FTP Hi Richard, Could you please try to change your hostname (host address) from?ftp.greenvalleyrecording.heliohost.org to tommy2.heliohost.org? Please also let us know if you are connecting to FTP, FTPS or SFTP and the server port you are using on your FTP client. Finally, could you please try to login with your account on https://heliohost.org/dashboard?and let us know if you can successfully access your Plesk account? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55449 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Username: putz, Server: Tommy, Main domain: putz.heliohost.us Hi Heliohost, I just donated a little to let you guys keep up the good work! Many thanks, Erik (account: putz) ---------- Forwarded message --------- Van: GoFundMe Date: di 28 mrt 2023 om 11:21 Subject: Thank you for your donation to HelioHost's Morty Server To: Thank you for your 5.00 USD donation to HelioHost's Morty Server Donor name: Erik Putz Donation date: March 28, 2023 Receipt issued: 2023-03-28 09:21:16 Donation to: HelioHost's Morty Server Your payment is made to PayPal Giving Fund, which will grant your donation to the following charity in accordance with its policies: Charity name: Helio Networks Charity address: 110 7TH AVE S, Kirkland, WA 98033 Donation amount: 5.00 USD Tip to: GoFundMe Tip amount: 0.25 USD Total amount: 5.25 USD * Your payment will appear on your statement as 5.25 USD * ------------------------------ Increase your impact You still have a chance to show your support: Add a comment Spread the word: Share this GoFundMe Share this fundraiser ------------------------------ GoFundMe's fundraising platform GoFundMe is powered by donors. Generous tips like yours help us operate the company and provide an effective, safe and secure experience for all our users around the world. We are grateful to all the donors who choose to leave us a voluntary tip. This receipt confirms that you made this donation as a charitable contribution and that you did not receive any goods or services in return. As tax laws vary by jurisdiction, please consult a tax professional regarding the deductibility of your donation. About PayPal Giving Fund Your donation has been made to PayPal Giving Fund, a US 501(c)(3) charity. PayPal Giving Fund will then grant funds to your charity's PayPal account on a monthly basis once they are enrolled with PayPal Giving Fund. If, after reasonable efforts, PayPal Giving Fund cannot deliver donations to this charity, the funds may be donated to another charity per PayPal Giving Fund?s policies. This is not an official tax receipt. You will receive a tax receipt from PayPal Giving Fund. Download the app Easily manage your fundraisers and donations on the go with the GoFundMe app. Learn more ------------------------------ You received this service notification because it includes important information about your GoFundMe account. ------------------------------ *GoFundMe Inc.* PO Box 23357, 3223 Greyling Dr., San Diego, CA, 92123-9998, United States

Username: hunter93, Server: Tommy, Main domain: thejustinzshow.heliohost.us Hi, I forgot my hosting account password, can I get a reset? Thank you!

Username: N/A, Server: N/A, Main Domain: N/A Hi, Today I tried to upload an edit via my FTP client to my website and repeatedly got a message saying ?Login Incorrect? and the number 530 is listed. I?ve not changed the settings in the FTP program for years, and this is the first time I?ve been denied access. This is the host address I?m using: ftp.greenvalleyrecording.heliohost.org This is the startup folder: /public_html/ My user ID is gvr590. The password in the FTP app has not been changed. Can you help me get re-connected? Thank you. Richard ???????????????Richard Rupert www.greenvalleyrecording.com ??Sent from Mail for Windows 10

VPS number: 65, VPS ID: 314 Hi there Thank you for this - I don?t understand where it would?ve come from but I understand Yes you can wipe the VPS The only things I?ve placed on there was: Postgresql Nodejs Docker -- Kind Regards, Gavin Hardaker 0717618902 | gavinhardaker587@gmail.com > On 25 Mar 2023, at 07:26, HelioHost Support wrote: > > Your VPS is causing 100% CPU usage over and over each time we reboot. We took a closer look and it looks like your VPS is infected with cryptocurrency mining malware. Mining is not allowed on our VPS whether you install it yourself, or you get hacked. The VPS has been powered off until you are ready to fix this. We can power it on and you can backup anything you need, but it is probably best if we wipe the VPS and start over because if hackers had access to install a miner they probably had access to other things as well. > > On Sat, Mar 18, 2023 at 10:14?AM HelioHost Support wrote: >> Twice now in the last 24 hours your VPS has been pegged at 100% CPU. This is usually an indication that something has locked up. Please check your logs to get this fixed as soon as possible. In order to stop the high CPU usage your VPS has been rebooted, but it would be better to figure out what is using so much CPU and get it fixed. Let us know if you need any help figuring out what is going on. Thanks.

Username: blgc, Server: Tommy, Main domain: blgc.heliohost.us ill try my best to support On Sunday, March 26, 2023, HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Johnreyquinzon, > > > HelioHost is raising funds to buy a new server! > > > * Each $5 or more donation increases your Johnny or Tommy storage by 1000 > MB up to a maximum of 6000 MB. > * Each $30 or more donation will receive an early access beta invite for > Morty including 42 to 730 days prepaid with no inactivity and no load > suspensions. > > It's been a tough couple of years. After losing our cPanel licenses it > looked like that was going to be the end, but it takes more than that to > kill HelioHost. We're coming back stronger and better than ever. The > transition to the new Plesk control panel is almost done, and we're getting > a steady stream of new users daily. We need more server space so we can > provide hosting to even more people. > > To make this happen we need to buy a new server. The one we have picked > out has 192 GB of memory, dual Xeon processors with 20 cores, and 8.1 TB of > hard drive space. We will also be putting Morty on an SSD raid array for > the best combination of speed and reliability. > > Click the link below to check out the fundraiser and see more details. > Fundraiser Details > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >

Username: daskunk, Server: Tommy, Main domain: daskunk.heliohost.org Hello Heliohost Support You guys are doing a fantastic job, and as a grateful consumer of your service I'm happy to help further the cause. I just completed this donation. I would be extremely appreciative of a storage increase to 6 GB for my daskunk.heliohost.org domain on Tommy. Here is a copy of the donation receipt. Thank you so much Gary Van Huben Thank you for your $20.00 donation to HelioHost's Morty Server Donor name: Gary Van Huben Donation date: March 25, 2023 Receipt issued: 2023-03-26 03:45:12 Donation to: HelioHost's Morty Server Your payment is made to PayPal Giving Fund, which will grant your donation to the following charity in accordance with its policies: Charity name: Helio Networks Charity address: 110 7TH AVE S, Kirkland, WA 98033 Donation amount: $20.00 Total amount: $20.00 * Your payment will appear on your statement as $20.00 * ---------- Forwarded message --------- From: HelioHost Date: Sat, Mar 25, 2023 at 11:50?PM Subject: HelioHost Morty Fundraiser To: [image: HelioHost | Community powered free hosting for everyone.] Hey Daskunkworks, HelioHost is raising funds to buy a new server! * Each $5 or more donation increases your Johnny or Tommy storage by 1000 MB up to a maximum of 6000 MB. * Each $30 or more donation will receive an early access beta invite for Morty including 42 to 730 days prepaid with no inactivity and no load suspensions. It's been a tough couple of years. After losing our cPanel licenses it looked like that was going to be the end, but it takes more than that to kill HelioHost. We're coming back stronger and better than ever. The transition to the new Plesk control panel is almost done, and we're getting a steady stream of new users daily. We need more server space so we can provide hosting to even more people. To make this happen we need to buy a new server. The one we have picked out has 192 GB of memory, dual Xeon processors with 20 cores, and 8.1 TB of hard drive space. We will also be putting Morty on an SSD raid array for the best combination of speed and reliability. Click the link below to check out the fundraiser and see more details. Fundraiser Details [image: Twitter] [image: Facebook] [image: Phone Number] [image: Support Forum] [image: Email] ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe

Hi, It works now, but I have one more question. I donated few money before and the size of the space was 5G. However, the size of the space in Plesk is 1G. Is it possible to have the same size as before? Thanks again. On Sat, Mar 25, 2023 at 12:39?PM HelioHost Support wrote: > Your invite to move to Plesk was sent on 2022-10-03 and is only good for > one week. I have sent you a new invite separately from this email. Let us > know if you have any problems recreating your account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55426 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hi, When I use my account(hspierre) to login https://heliohost.org/, it shows the following messages. Can you help me to solve it? Thanks Pierre Your account is ready to transfer to Plesk. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer. If you didn't receive an email please contact support or email support@heliohost.org for assistance.

VPS number: 9999, VPS ID: 427 Am I able to change my request to VPS-Mars?