HelioHost

Username: santosft, Server: Tommy, Main domain: santosft.heliohost.org Hello I paid the donation, but I can't upgrade my website. I can't access the admin. I don't have the password or anything else. I have new features to add that some users ask me to do. How can you solve this? Thank tou Very much. De: Mercado Pago Enviado: ter?a-feira, 24 de janeiro de 2023 09:42 Para: santosftiago@hotmail.com Assunto: Seu pagamento foi aprovado [Mercado Pago] Tiago Santos [https://mercadolibre.com/org-img/bpp/shield-image.png] PayPal HELIOHOST PayPal HELIOHOST j? recebeu seu pagamento [shield-mini] Compra Garantida PayPal HELIOHOST PayPal HELIOHOST j? recebeu seu pagamento [https://mercadolibre.com/org-img/bpp/shield-image-v2.png] [shield-mini] Compra Garantida Tiago, compartilhamos os seguintes detalhes: [https://http2.mlstatic.com/storage/logos-api-admin/79c97e80-5718-11e8-95d8-631c1a9a92a9-xl.png] Mastercard terminado em xxxx 1 parcela de R$ 5,37 Em sua fatura, voc? ver? o pagamento como MP*PAYPALHELIOHO. Observe que o total inclui tarifas de IOF. [http://static.mlstatic.com/org-img/mkt/email-mkt-assets/checkout-off/ticket@3x.png] Refer?ncia de pagamento: 53955065980 Data: 24/01/2023 08:39:43 [shield-check] Sua compra est? garantida porque voc? pagou com sua conta Mercado Pago Se voc? n?o receber o pacote, n?s devolvemos seu dinheiro. Voc? tem 14 dias para nos avisar. Quero saber mais [http://static.mlstatic.com/org-img/mkt/email-mkt-assets/checkout-off/mp-logo-mano.png] Agilize seu pr?ximo pagamento! Baixe o app do Mercado Pago no seu celular escaneando o c?digo QR. [QR Code - Descarga la APP de Mercado Pago] [Link - Descarga la App de Mercado Pago] [Link - Descarga la App de Mercado Pago] N?o responda este e-mail. D?vidas? Confira a nossa central de ajuda. O Mercado Pago enviou este e-mail para santosftiago@hotmail.com. Administrar prefer?ncias de e-mails. Nunca envie sua senha ou detalhes de conta por e-mail. Veja como cuidamos da sua Privacidade e confira os Termos e condi??es do Mercado Pago.

On Sun, Jan 22, 2023, 15:15 SMI 93 wrote: > The password reset link comes out blank when i click on it. > > > > On Sun, Jan 22, 2023, 06:46 HelioHost Support > wrote: > >> A password reset link has been sent to you separately from this support >> email. Let us know if you're still unable to login to Plesk. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=54808 >> >> Thank you, >> Heliohost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

The password reset link comes out blank when i click on it. On Sun, Jan 22, 2023, 06:46 HelioHost Support wrote: > A password reset link has been sent to you separately from this support > email. Let us know if you're still unable to login to Plesk. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54808 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Hi, My account in heliohost has always been this email address. Only the paypal addresses changes. Also, my free plex, i am not able to use it since december as i forgot my password. Can someone help me with this? Thank you On Sun, Jan 22, 2023, 03:46 HelioHost Support wrote: > Your payment was credited towards your VPS account and your new expiration > date is 2023-01-20. Do you want us to keep the email address from the old > PayPal account that starts with a z...@gmail.com on your account, or do > you want to delete that one so you won't receive further emails from us to > that address? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54808 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: utt1010, Server: Johnny, Main domain: cityups.heliohost.org Hi, Greetingsyesterday my account was moved to Plesk server and i received email that account is transferred successfully but i am not able to login into my account in Plesk.shall i recover my password but that is not functional yet. then what is the procedure to fix the login issue. Regards. Details are:utt1010@yahoo.com cityups.heliohost.orgwas on tommy server On Thursday, January 19, 2023 at 09:38:12 AM GMT+5, HelioHost wrote: Account successfully transferred#yiv3574112713 body {margin:0;padding:0;min-width:100%!important;}#yiv3574112713 .yiv3574112713content {width:100%;max-width:600px;}@media only screen and () {#yiv3574112713 .yiv3574112713content {width:600px !important;}}#yiv3574112713 .yiv3574112713innerpadding {padding:30px 30px 30px 30px;}#yiv3574112713 .yiv3574112713borderbottom {border-bottom:1px solid #f2eeed;}#yiv3574112713 .yiv3574112713h2 {padding:0 0 15px 0;font-size:24px;line-height:28px;font-weight:bold;}#yiv3574112713 .yiv3574112713bodycopy {font-size:16px;line-height:22px;color:#966464;}#yiv3574112713 .yiv3574112713footercopy {font-family:sans-serif;font-size:14px;color:#966464;}#yiv3574112713 .yiv3574112713footercopy a {color:#966464;text-decoration:underline;}@media only screen and (max-width:600px) {#yiv3574112713 *[class=yiv3574112713content] {height:auto !important;max-width:600px !important;width:100% !important;}#yiv3574112713 body .yiv3574112713filtered99999 .yiv3574112713hide {display:none!important;}#yiv3574112713 body .yiv3574112713filtered99999 .yiv3574112713unsubscribe {display:block;margin-top:20px;padding:10px 50px;background-color:#ffffff;border-radius:6px;text-decoration:none!important;font-weight:bold;}} | | | | | Your account has been successfully transferred to Plesk! To login and begin using your account click the login link below. Please be aware that, like we said before, the server isn't completely finished so some things won't work quite yet. Most notably Java, and Ruby on Rails aren't available yet. Your domains have been transferred to the new server, but if you have the old IP address cached on your computer it may take a few hours to show up because the cached data has to expire first. Your main domain should have SSL installed already, but if it doesn't you can install a free Let's Encrypt certificate by going to Websites & Domains > [the domain name] > SSL/TLS Certificates > Reissue Certificate. If you're not using HelioHost nameservers we can't transfer your domain automatically so you'll need to update your DNS settings yourself. Your account's new A record is 65.19.141.67. This is the same ip address that you can SFTP in to upload your files. Please note that the SFTP port has changed, and is 1373 now. You won't be able to add new domains, delete domains, or edit DNS settings on your own right now, but if you make a post on the forum an admin can make the DNS changes for you. The most common cause of 500 errors after being transferred to Plesk is unsupported syntax in .htaccess files, so if you get a 500 error the first thing to try is renaming the .htaccess to something like .htaccess-old to disable it. You can read the exact reason for all errors in the domain's error log. Since we're still testing the new system out please let us know if you encounter anything that doesn't seem to be working right. Also we would love to hear any feedback that you have regarding Plesk. Thanks for your patience during this long transition period, and thanks for being a HelioHost user. | | | Login To Plesk | | | | | | | | | | | | | | | | ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe | |

MIME-Version: 1.0 Date: Fri, 11 Nov 2022 14:09:03 -0500 From: Felix [redacted] Subject: Please Cancel my service Thread-Topic: Please Cancel my service Message-ID: To: "admin@heliohost.org" Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="utf-8"@heliohost.org>@gmail.com>@gmail.com> =EF= =BB=BFGood day, Please cancel my= h=C3=A9lio service. I tried to log in to cancel it myself but I forgot my = password and you do not have a password recovery service. <= div dir=3D"ltr"> -size-adjust:auto; background-color:rgb(255,255,255)">Username: ftarabulsy<= /span> xt-size-adjust:auto; background-color:rgb(255,255,255)">Password: qP0bJ3wV7= yX2aJ0l ebkit-text-size-adjust:auto; background-color:rgb(255,255,255)">IPv4: 65.19= .141.205 webkit-text-size-adjust:auto; background-color:rgb(255,255,255)">IPv6: 2001= :470:1:1ee::48 e=3D"-webkit-text-size-adjust:auto; background-color:rgb(255,255,255)">SSH = Port: 22 webkit-text-size-adjust:auto; background-color:rgb(255,255,255)">Memory: 2 = GB -text-size-adjust:auto; background-color:rgb(255,255,255)">CPUs: 2r style=3D"-webkit-text-size-adjust:auto">adjust:auto; background-color:rgb(255,255,255)">HD: 50 GB =3D"-webkit-text-size-adjust:auto">auto; background-color:rgb(255,255,255)">OS: Ubuntu 20 webkit-text-size-adjust:auto"> background-color:rgb(255,255,255)">Domain: ps48.heliohost.us/" style=3D"-webkit-text-size-adjust:auto">vps48.heliohost= .us=> Cancel everything please. div> Felix =

VPS number: 48, VPS ID: 174 I tried to stop my payments many times in the past and you never acknowledge my requests. Please cancel my services and stop my monthly payments. F. On Jan 21, 2023, at 16:28, HelioHost <support@heliohost.org> wrote: ? HelioHost VPS Late Payment Hey Ftarabulsy, Your VPS payment of $4.00 USD is 5 days overdue. Please try to make a new payment within the next 24 hours. You can do so with the link below. Let us know if you face any issues or have any questions regarding this. Renew VPS ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe

Username: keo, Server: Johnny, Main domain: keo.helioho.st Hi, I'm at a loss setting up the DKIM records for my Johnny host email account keo@keo.heliolo.st. I selected the Mail Settings Enable DKIM protection and see the configure DNS instructions with I think the public key but I'm not sure what to do next. I'm not using any other server for mail and I don't have a DNS account to log into as far as I know. It looks like I need to create at TXT file on DNS control panel but I don't have a DNS server account. Please point me in the right direction. Thank you!! -- Frank MacLeon

On Sat, Jan 21, 2023, 21:27 SMI 93 wrote: > Hi, > > Pls find the transaction receipt attached. > > Try countries like United arab emirates and philippines for the debit card > link. Ot wont allow unless i signup for an account. > > Im using a US acct again so, it's fine for now. Cant use my other cards > though. > > Best regards, > Zane > > On Sat, Jan 21, 2023, 14:22 HelioHost Support > wrote: > >> I clicked "Debit or Credit Card" and then selected about a dozen >> countries other than the US and they all seemed to work, and none of them >> took away the address or the credit card number field or anything. The >> checkbox at the bottom labeled "No, I don't want an account now" remained >> for all of the randomly chosen countries too. If you don't mind sharing >> your location, what country are you from? Another option you could consider >> is switching to a 6 month payment, saving 10%, and paying with any of the >> cryptocurrencies listed at https://heliohost.org/donate/ If there's a >> different cryptocurrency you'd rather use let us know the name of it and we >> might be able to add the wallet to the list. Please note that we don't >> accept month to month payment with crypto because it's too much work to >> verify 80 payments every month by hand, but we do accept 6 month payments. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=54808 >> >> Thank you, >> Heliohost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

Hi, Pls find the transaction receipt attached. Try countries like United arab emirates and philippines for the debit card link. Ot wont allow unless i signup for an account. Im using a US acct again so, it's fine for now. Cant use my other cards though. Best regards, Zane On Sat, Jan 21, 2023, 14:22 HelioHost Support wrote: > I clicked "Debit or Credit Card" and then selected about a dozen countries > other than the US and they all seemed to work, and none of them took away > the address or the credit card number field or anything. The checkbox at > the bottom labeled "No, I don't want an account now" remained for all of > the randomly chosen countries too. If you don't mind sharing your location, > what country are you from? Another option you could consider is switching > to a 6 month payment, saving 10%, and paying with any of the > cryptocurrencies listed at https://heliohost.org/donate/ If there's a > different cryptocurrency you'd rather use let us know the name of it and we > might be able to add the wallet to the list. Please note that we don't > accept month to month payment with crypto because it's too much work to > verify 80 payments every month by hand, but we do accept 6 month payments. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54808 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Done, I created file text-verification.txt and store the string in that file. Please check it On 1/21/23 07:09, HelioHost Support wrote: > Do you remember your password? If you can use SFTP to login to > ricky.heliohost.org port 1373 with the username?tanjiro (all > lowercase) and upload a text file containing the string > wViftbx75Cs6wpb We could use that to verify your ownership of the > account and change the email address for you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54810 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Username: astron, Server: Johnny, Main domain: astron.heliohost.org I just discovered new problem - ftp does not work So, I tested it with my usual latest version of FileZilla Pro, which has no problem anywhere else and never here before. Unfortunately, I have to say that now I can do absolutely nothing except login and download. I can see the folders and files and everything seems to be OK, but I can't upload anything, nor can I change anything - like permissions or even the file name. In short, ftp does nothing but download files. Domain astron.heliohost.org, tried tommy.heliohost.org port 21, till now I haven't tested Tommy SFTP over port 1342 Thanks for help.

Hello, You're right, but that option to just use debit card to use paypal, only works if US is the country chosen. Any other country address for billing requires a PayPal account. I'll try again later, but pls check why the without paypal acct only works for us addresses. Regards, Zane On Sat, Jan 21, 2023, 04:11 HelioHost Support wrote: > If you click the link I posted above, and then click the "Debit or Credit > Card" option you can type in your card number without using a PayPal > account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54808 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hi. I think I missed the email, and the deadline to re-establish a presence on Johnny. Can I please re-try? Thanks, and apologies for the hassle, Sam Buttrey buttrey@gmail.com

Is it possible to pay directly via card and not through paypal? When my acct is locked, i think my card is also included in it. On Fri, Jan 20, 2023, 10:35 HelioHost Support wrote: > There you go https://heliohost.org/vps/pay/?code=a2avIc252U1EjeuQ > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54808 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hello, I just logged in to my account and get notification that my account ready to transfer to plesk. But I can't edit my old email eka@aei.name because I don't have access to the domain right now (I let the domain expired). Please help me to change my email id to this email or anything to solve the problem. Thank you

Username: smi93ctb1, Server: Tommy, Main domain: z.helioho.st Hi, Can you generate a new payment link for me? My paypal was deactivated ? Regards, Zane

thanks for the support 1 monthly subscription are ready on my my paypal account for donate to heliohost deseo dar por finalizo este ticket gracias @heliohost team El mi?, 18 de enero de 2023 a la(s) 6:58 a.m., HelioHost Support < support@heliohost.org> escribi?: > Account mxtech has been deleted and an invite for a new account has been > sent. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54789 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: mxtech, Server: Tommy, Main domain: deasteam.store please full wipe El El s?b, 14 de enero de 2023 a la(s) 12:53 a.m., HelioHost Support < support@heliohost.org> escribi?: > Would you like to wipe your account and start over fresh? Keep in mind > that all files will be deleted, and won't be recoverable if you continue, > so make sure you have a backup of anything you may need off the account. > Please reply to this email if you would like to wipe your account and start > over. >

Username: sunsesh, Server: Johnny, Main domain: sunsesh.helioho.st Sir / Madam Thanks for giving me an opportunity to try the new host. However, I have realized that for a couple of months, I may not be able to work on my hosting requirement. Since I do not want to spoil the invite, which may be offered to somebody else, can you please delete my account? I thank you very much for the offer and I hope I will be able to create my account again after a few months. With regards Sundararajan S ====================================================== On Thu, Jan 12, 2023 at 12:31 PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Sunsesh, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, Ruby on Rails, the ability to edit DNS yourself, and the ability > to add or delete domains on your own. If you need a domain added just let > us know and we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >

Username: fsfly, Server: Tommy, Main domain: fsflights.co.uk Hi there, Have just re-activated my fsfly account with fsflights.co.uk domain name however I cannot access the plesk control panel with my older username and password. Could you please provide assistance or issue a password reset so I can regain access please? Thanks, Nick

That is awesome news! I understand the need to relieve capacity on Tommy until cpanel is removed, so will hold tight until then. Once again very grateful and I appreciate everyone's dedication and hard work putting everything together like this. Cheers! On 1/15/23, HelioHost Support wrote: > In addition to what Wolstech already said I would also like to point out > that since Johnny is so empty and Tommy is overcrowded Johnny actually has > better uptime and much faster speeds right now anyways, so you're better off > on Johnny for the time being. Once the servers are balanced better you'll > have an opportunity to move back to Tommy for free. We are also going to > release a new server named Morty that you might be interested in next that > will be even better than Tommy. > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54762 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Username: brahimma, Server: Tommy, Main domain: ikbrahim.com hi can you please factory reset this vps os thank you On Thu, Jan 5, 2023 at 4:38 PM HelioHost Support wrote:@heliohost.org> [removed]

Username: shihong, Server: Johnny, Main domain: neo.heliohost.org Dearest HelioHost, Thank you for offering this wonderful service. I have just logged in to Plesk and discovered my server has been assigned wrongly. I have been on the Tommy server but it is now showing Johnny after the migration. May I request to be restored on to the Tommy server? Thank you once again! Best regards, shihong On 1/2/23, HelioHost wrote: > Account successfully transferred > > Your account has been successfully transferred to Plesk! > > To login and begin using your account click the login link below. > Please be aware that, like we said before, the server isn't > completely finished so some things won't work quite yet. Most > notably Java, and Ruby on Rails aren't available yet. > > Your domains have been transferred to the new server, but if you > have the old IP address cached on your computer it may take a few > hours to show up because the cached data has to expire first. > Your main domain should have SSL installed already, but if it > doesn't you can install a free Let's Encrypt certificate by going > to Websites & Domains > [the domain name] > SSL/TLS Certificates >> Reissue Certificate. > > If you're not using HelioHost nameservers we can't transfer your > domain automatically so you'll need to update your DNS settings > yourself. Your account's new A record is 65.19.141.77. This is > the same ip address that you can SFTP in to upload your files. > Please note that the SFTP port has changed, and is 1373 now. > > You won't be able to add new domains, delete domains, or edit DNS > settings on your own right now, but if you make a post on the > forum an admin can make the DNS changes for you. > > The most common cause of 500 errors after being transferred to > Plesk is unsupported syntax in .htaccess files, so if you get a > 500 error the first thing to try is renaming the .htaccess to > something like .htaccess-old to disable it. You can read the > exact reason for all errors in the domain's error log. > > Since we're still testing the new system out please let us know > if you encounter anything that doesn't seem to be working right. > Also we would love to hear any feedback that you have regarding > Plesk. Thanks for your patience during this long transition > period, and thanks for being a HelioHost user. > > https://heliohost.org/login/ > > Regards, > HelioHost Staff > > https://heliohost.org/ > https://helionet.org/ >

Thank you ? ------- Original Message ------- HelioHost Support schrieb am Freitag, 13. Januar 2023 um 01:41: > Your main domain has been changed to medizinmannsweltverbessererseite.heliohost.org > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54510 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/@heliohost.org>