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Everything posted by HelioHost
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Username: fasouza, Server: Tommy, Main domain: fasouza.eu.org Hello guys. On 2022-12-01 (YYYY-MM-DD) at 02:18 am (UTC -3) I made a donation to jump the line on Plesk's migration. After that the "Plesk ETA" page indicated that my account would be moved on 2022-12-03 (YYYY-MM-DD). My problem is: now the same page is saying that my account will be moved on 2022-12-04 (YYYY-MM-DD). Did I do something wrong that is interfering with the process? If so, how could I fix it? Best regards; Felipe Amorim de Souza
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Username: fasouza, Server: Tommy, Main domain: fasouza.eu.org Hello guys. On 2022-12-01 (YYYY-MM-DD) at 02:18 am (UTC -3) I made a donation to jump the line on Plesk's migration. After that the "Plesk ETA" page indicated that my account would be moved on 2022-12-03 (YYYY-MM-DD). My problem is: now the same page is saying that my account will be moved on 2022-12-04 (YYYY-MM-DD). Did I do something wrong that is interfering with the process? If so, how could I fix it? Best regards; Felipe Amorim de Souza
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Username: angeel13, Server: Tommy, Main domain: mxtech.com.mx help me to chanche password an subscribe to vps an reactivate my paypal recurrent donation El El vie, 2 de diciembre de 2022 a la(s) 4:41 p.m., HelioHost Support < support@heliohost.org> escribi?: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Angeel13, > > It's been a while since we've seen you. Are you still using your hosting > account? The last time you logged in was 2022-11-04. In order to keep your > website active you must log into your control panel at least once every 30 > days. > > If you wish to continue using your hosting plan you will need to log in by > clicking the link below. Next, provide your email and password in the box > and click log in to access your dashboard. If you don't log in sometime in > the next few days your website will be replaced with a inactive page. > > Our apologies for requiring you to log in to your account to continue > using it. We understand that once you get your website perfected there is > little reason to view your control panel anymore, but if we didn't have a > way of determing which accounts were abandoned our servers would quickly > become even more overloaded than they already are. > > We plan on releasing a new server named Morty soon where you won't have to > login to keep your account active that you may be interested in. We'll make > a news post when this new server is available. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe > >
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Username: rmx1986, Server: Tommy, Main domain: gr.heliohost.org Don't reply.. I see the chat for the DDoS attack.. ???? ??? 2 ??? 2022 ???? 5:38 ?.?., ?/? Gmail ??????: > Hello, > > Are you making changes? > I can't login to my account (papadopoulosxxx@gmail.com, username: rmx1986) > [image: img.jpg] > > It shows Logging in... but nothing. > Also my website is not loading (probably 12+ hours) and the FTP server > (Plesk) IP: 65.19.141.77 port: 1373 Could not connect. The previous FTP > cPanel works (connected). >
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Username: rmx1986, Server: Tommy, Main domain: gr.heliohost.org Hello, Are you making changes? I can't login to my account (papadopoulosxxx@gmail.com, username: rmx1986) [image: img.jpg] It shows Logging in... but nothing. Also my website is not loading (probably 12+ hours) and the FTP server (Plesk) IP: 65.19.141.77 port: 1373 Could not connect. The previous FTP cPanel works (connected).
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Username: rodaguilar, Server: Tommy, Main domain: rodaguilar.heliohost.us Hi, Is there an estimated date for java to be available? El jue, 1 dic 2022 a las 12:21, HelioHost () escribi?: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Rodaguilar, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, Ruby on Rails, the ability to edit DNS yourself, and the ability > to add or delete domains on your own. If you need a domain added just let > us know and we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe > >
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Username: dmncwrk, Server: Tommy, Main domain: dmncwrk.helioho.st Hello, If you could please add my domain. 1. www.kavuncreative.uk 2. www.auto.kavuncreative.uk And if you can enable remote access to PostgreSQL DB for my account that would be great. Thank you. On Sat, Nov 26, 2022, 12:16 PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Dmncwrk, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, Ruby on Rails, the ability to edit DNS yourself, and the ability > to add or delete domains on your own. If you need a domain added just let > us know and we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe > >
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VPS number: 53, VPS ID: 328 Please,cancel my subscription as soon as possible. user cleber.vidotti@gmail.com Cleber A Vidotti
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VPS number: 44, VPS ID: 345 Hi, I'm trying to register for the Mercury VPS plan and it says it's full. Also, when I try to fill my email for the waiting list the web page gives a 500 error [image: image.png] Is there any way to register or at least be notified when the service will be available again? Thanks in advance.
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Username: N/A, Server: N/A, Main Domain: N/A Hello, Im looking for a postgresql DB hosting, can you provide that?
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Username: N/A, Server: N/A, Main Domain: N/A Hi, I paid the 1$ to make an account a while ago but it seems my account has been deactivated. Is it possible to get it reactivated or would I have to pay again?
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Username: N/A, Server: N/A, Main Domain: N/A Never mind. It is back up now. Thank you ________________________________ From: Su Re Sent: Thursday, November 24, 2022 5:21 PM To: HelioHost Support Subject: Unable to access my VMs Hello, I am not able to access either of my 2 servers. 64.71.153.118 or 65.19.191.147 Could you please look into this Thank you so much Suresh
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Username: N/A, Server: N/A, Main Domain: N/A Hello, I am not able to access either of my 2 servers. 64.71.153.118 or 65.19.191.147 Could you please look into this Thank you so much Suresh
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Username: kugan1, Server: Ricky, Main domain: cabletv.tk Hii Team, My account with username kuganathan.kugu@gmail.com is ready to migrate to plesk .Please do the needful to plesk and bring back my account to active status. Thanks and regards Kuganathan K R
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Im also looking to get ssl and it says something about adding a Cname to my database. https://www.odoo.com/blog/odoo-news-5/get-your-ssl-certificate-automatically-on-odoo-558 Luc Poulin > On Nov 21, 2022, at 5:22 PM, Luc Poulin wrote: > > Oh got yeah sorry thank you > > Luc Poulin > >> On Nov 21, 2022, at 5:17 PM, HelioHost Support wrote: >> >> ? I already did. That's why I said There you go https://dnschecker.org/#A/erp.poulininc.ca >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=54286 >> >> Thank you, >> Heliohost support >> https://heliohost.org/ >> https://helionet.org/ >>
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Oh got yeah sorry thank you Luc Poulin > On Nov 21, 2022, at 5:17 PM, HelioHost Support wrote: > > ? I already did. That's why I said There you go https://dnschecker.org/#A/erp.poulininc.ca > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54286 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >
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Yeah I do like the support could you create the records? Luc Poulin > On Nov 21, 2022, at 1:50 PM, HelioHost Support wrote: > > There you go https://dnschecker.org/#A/erp.poulininc.ca If you want to switch to Cloudflare so you can edit your own DNS records go to cloudflare.com, create a free account, log in to your registrar's website, set your NS records to whatever Cloudflare says to -- it will be two names like helga.ns.cloudflare.com and bob.ns.cloudflare.com, but those are just examples, use the ones that Cloudflare actually assigns to you -- then create the A record through Cloudflare's UI. If you do switch to Cloudflare we won't really be able to provide support for their system since we won't have access to even look at it to see if it's right. If you don't want to have to contact Cloudflare support, which may or may not even exist on the free accounts, it's not a problem to continue using ns1.heliohost.org and ns2.heliohost.org. I don't mind creating the DNS records for you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54286 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >
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Did realize that was an option what do I need todo on my end to set it up? *Luc Poulin* On Mon, Nov 21, 2022 at 9:09 AM HelioHost Support wrote: > I can't really escalate this because its an email thread (if I move email > threads to the Escalated section, it breaks the email functionality and you > won't get our replies anymore). Krydos usually reads the email threads > though, so he should see this sometime today or tonight and respond. If he > does not, post the request on our forums and I can escalate that topic > instead. Also, if you use external DNS instead of ours, you can manage this > yourself. Many of our users prefer Cloudflare for their DNS just for this > reason. Since you have a working domain already, CF should be able to copy > the DNS settings if you wanted to set that up. After that, you could just > add an A record for that subdomain pointed to your VPS IP, configure the > VPS to serve a website for that domain, and set up whatever content you > want on it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54286 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
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Can it be sent to them then Luc Poulin > On Nov 21, 2022, at 9:00 AM, HelioHost Support wrote: > > You wouldn't create it as a domain in Plesk since Plesk isn't going to host it. What you need is an A record added for the erp subdomain that's pointed to the VPS. It's definitely possible, but Krydos has to do this since you're using our name servers and user DNS editing isn't finished yet. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54286 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >
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VPS number: 69, VPS ID: 342 Could I create a subdomain on my PLESK named erp.poulininc.ca and have it point to the VPS Luc Poulin > On Nov 20, 2022, at 11:29 PM, HelioHost Support wrote: > > > > Hey Lucp, > > Please find details of the VPS below: > > Username: > Password: > IPv4: > IPv6: > SSH Port: 22 > Memory: 2 GB > CPUs: 2 > HD: 100 GB > OS: Ubuntu22 > Domain: vps69.heliohost.us > > If you want to run something as root, use "sudo " to run a single command or "sudo su" to switch to root using your password. > > All of the latest updates are done and everything should be good to go. Let us know if you'd like another free something.heliohost.us domain pointed at your VPS. You can host any domain you want by setting the domain's A record to the ipv4 listed above, and optionally an AAAA record for the ipv6. > > If you have any questions don't hesitate to ask. You can also post on the forums https://helionet.org/ or discord https://heliohost.org/chat/ with VPS questions. > Login To VPS Dashboard > > > ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe @heliohost.org>+1-802-884-3546>@heliohost.org>
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Hello, The domain is rafaelgamero.com. Thanks, Rafael > On Nov 20, 2022, at 1:07 AM, HelioHost Support wrote: > > ? Sure, what is the domain you want added? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54269 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >
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Username: rjgamero, Server: Tommy, Main domain: rjgamero.helioho.st Hi, I need help with adding a domain name to my account. > On Nov 13, 2022, at 11:35 AM, HelioHost wrote: > > > > Hey Rjgamero, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your dashboard and control panel are active, but it can take up to two hours for your domain to be fully functional. > > We're still in the process of converting our systems to the new control panel so not all the features are available yet, but we hope to have everything 100% as soon as possible. The main things that are missing is Java/JSP, Ruby on Rails, the ability to edit DNS yourself, and the ability to add or delete domains on your own. If you need a domain added just let us know and we can add it for you. > > If you need help with anything or have any questions just let us know. You can reply to this email, post on Discord, or post on our forum to get help. > Login Now > > > ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe
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Thank you. Luc Poulin ________________________________ From: HelioHost Support Sent: Thursday, November 17, 2022 2:37:00 AM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains Yes, you can check the MX records yourself with this link https://dnschecker.org/#MX/poulininc.ca You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
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Ok I understand now, thanks for answer my question my friend Em qui., 17 de nov. de 2022 ?s 01:34, HelioHost Support < support@heliohost.org> escreveu: > The free Tommy plan isn't available currently because we're still in the > process of switching control panels and we're still moving all of our > existing users to the new control panel. If you want an account on Tommy > immediately our donor plans are open already and you can signup at > https://heliohost.org/tommy/ If you'd prefer to wait for a free Tommy > account it will probably be a few months at least before that plan is > available again. We moved all of our donors to Tommy first before we > started moving free users, and we're lucky enough to have so many donors > that Tommy is almost full already. We hope to have the Johnny server online > soon, and that way we can continue moving our existing users Johnny as well > as hopefully start offering a few new free accounts per day. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54239 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
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mx host @ pri. 10 value mx.zoho.com mx host @ pri 20 value mx2.zoho.com mx host @ pri 50 value mx3.zoho.com ________________________________ From: HelioHost Support Sent: November 9, 2022 6:35 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains Our mail system rejects binary attachments such as images. If you need to send us and image you'll have to upload it to an image hosting service, such as your own website or imgur, and post a link to the image. You can also just simply describe what you need in words. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
