HelioHost

Username: lpoulin, Server: Tommy, Main domain: lpoulin.heliohost.us This should have been canceled Luc Poulin On Dec 24, 2022, at 1:27 AM, HelioHost <support@heliohost.org> wrote: ? HelioHost VPS Late Payment Hey Lucp, Your VPS payment of $7.50 USD is 3 days overdue. Please try to make a new payment within the next 24 hours. You can do so with the link below. Let us know if you face any issues or have any questions regarding this. Renew VPS ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe

Hi, Everything is working! I am grateful for your continued assistance. To show appreciation I have donated to Helio; please see other email with forwarded PayPal receipt. I also figured out what my user name is, it is garytong, not gtong, etc. Thanks! Gary Quoting HelioHost Support : > Alright, your empty new account has been deleted and your old > account has been moved from cPanel to Plesk. I changed the email > address of your account to the core.com one too. Let us know if you > have any trouble logging in, or need help with anything else. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53862 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > ? ?

Hi, Thanks! Wordpress is awful no just with regard to Plesk, as you mentioned, but even without any connection to host sites. Gary Quoting HelioHost Support : > Your account looks like a new account made on September 30, not a > migration, so you're not supposed to see any old data (this can > happen for a bunch of reasons, the most common your old account was > archived when our licenses were revoked, you were on Johnny, or you > requested a new account instead of a migration). You can use your > old account's username to obtain the data from it > at?https://heliohost.org/backup/?You'll need to download the files > in your backup, unpack them, and manually restore the content using > the files and database dumps inside. No comment on Wordpress as I > generally recommend people not use Wordpress. It hasn't been much of > a problem yet on Plesk, but back in the cPanel days it was one of > the leading causes of suspension (it loves to cause high load, and > is also easily hacked if you install dubious extensions or its not > kept up to date...) > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53862 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > ?

Hi, Yes, please do transfer existing cPanel account with all files to the Plesk account. Also, make sure to use core.com email address (comcast.net email address is no longer valid). Thanks a lot! Gary Quoting HelioHost Support : > It looks like you have a cPanel account with the username garytong > that was created in 2020 on Tommy. Then you created a new Plesk > account on Tommy with the username gtong in September. The reason > you got two invites is because you donated with a comcast.net email > address and with a core.com email address. Since the email addresses > are different you received two invites, a transfer invite and a new > account invite. You used the new account invite. Would you like me > to delete the new account and transfer the existing cPanel account > with all of your files? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53862 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > ?

Hi, An unrelated query: Would anyone at Helio be interested in being hired for a fee to advise me on Wordpress use? I have a WP site which mostly doesnt work and has in some way corrupted certain files that I have linked to WP. I find WP to be an incompetent concoction and unless things can be straightened I want to get rid of it. Thanks! Gary gstong Quoting HelioHost Support : > Our email system rejects binary attachments such as images. If you > need to send an image please upload it to an image hosting service > such as imgur.com and then post a link to the image instead of > attaching it directly. You can also just describe what support you > need in words instead of sending an image if that's easier. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53862 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > ?

Hi, I can describe the issue as: I am on HelioHost Websites & Domains. Then I reach Files, i.e., File Manager for gstong.helioho.st. Under Home Directpry there are 3 entries: .composer, httpdocs and logs. None of these lead to any files I used to have at the original Helio host. I suspect these files were never transmited to Plesk. (if these pages I described are Plesk). I hope this is enough information for you to see the problem. Simply put, I dont seem to be accessing the Plesk file manager Helio has move to. Thanks ahead for your help! Gary PS Once everything succeeds I will be happy to make a decent donation, Quoting HelioHost Support : > Our email system rejects binary attachments such as images. If you > need to send an image please upload it to an image hosting service > such as imgur.com and then post a link to the image instead of > attaching it directly. You can also just describe what support you > need in words instead of sending an image if that's easier. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53862 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > ?

Hi, I logged in to the Plesk site, but I cant make any sense of it. Under File (manager) I get this (please see attached). I don't see the usual page with all the files at the Host as I used to. I would like to donate more than the recent $2, and will do as soon as you contact me and give help with using PLesk. Thanks very much for the assistance ! Gary gstong [image: Plesk file manager.jpg] Quoting HelioHost Support : Apologies for not answering your other plesk related question, but after you sign in, you should be redirected to the dashboard where you can find a big plesk button on the left hand side. If you don't see one, enter your username and password here: https://tommy2.heliohost.org/login_up.php You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=53862 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Username: N/A, Server: N/A, Main Domain: N/A I'm glad the server is back up. I have a web application written in jsp that I want to upload to the server. My intention in the near future will be to write a phone application and this phone application has the ability to synchronize data with the above web application. And in the further future I will continue to expand the website to support the features of sending messages to phones, chat... Which server should I choose? -- K? s? Ng? V?n Minh Email: phanmem.vanminh@gmail.com

Username: hunterparker93, Server: Tommy, Main domain: therandomshow.cf I'd like my hosting account deleted, but I want to keep my forum account.

Username: fasouza, Server: Tommy, Main domain: fasouza.eu.org Hello guys, I hope you're all doing great. I already finished my sign up process to create my VPS account (prettly fast actually, since I joined the waiting list couple hours ago). Could you guys please do me a favor and install Hestia Control Panel on it? PS.: I'm not going to use it yet, so there's not need to rush it, this can wait until someone has a free time. Best regards; Felipe Amorim de Souza ---- On Sun, 18 Dec 2022 23:52:03 -0300 HelioHost wrote --- https://heliohost.org/partners/namecheap/ Hey Heliohost, Good news! When you signed up for your VPS, you were added to the waitlist, but now there is space to create the VPS that you requested. Are you still interested in getting a HelioHost VPS? If so you can set up your subscription with the link below. We would request you to pay within the next 24 hours. If we don't hear back from you, I am afraid we will have to move on to the next person in line. Let us know if you have any questions. https://heliohost.org/vps/username/?code=tMIWVt2pWmn7UPlx https://twitter.com/heliohost/ https://www.facebook.com/HelioHost.org/ tel:+1-802-884-3546 https://helionet.org/index/ mailto:support@heliohost.org ? 2005-2022 Helio Networks. All rights reserved. | https://heliohost.org/unsubscribe/<removed>@heliohost.org>

Username: jeanine, Server: Tommy, Main domain: jeanine.helioho.st Hello, Is it possible to create the domain name in my account login/username *jeanine* The domain I have now is jeanine.helioho.st The new domain is -> *slovenskycuvac.tk *

Ok, thank you! I will come back to you once I did that! Best regards, medicineman9 from Europe ------- Original Message ------- On Freitag, 16. Dezember 2022 um 12:05, HelioHost Support wrote: > You can get a Tommy account now if you become a donor (https://heliohost.org/tommy/), otherwise yes, you'll need to wait for Johnny to be finished to get an account and reupload the site from your backup. As for the domain, yes its possible to keep your domain, but you'll need to reach out to us once you have an account again to manually get the domain set back to that because the sign up system won't offer the heliohost.org domains any longer (we only offer .helioho.st and .heliohost.us to new users, but existing users who had one can keep their old .heliohost.org if they ask). > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54510 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/

Hm ok, I guess I was on Johnny Server...so I guess I must wait for the server to be rebuilt with PLESK, then log in and upload the files again? Or should I register a new account? I would like to keep my old medizinmannsweltverbessererseite.heliohost.org if possible, so I guess waiting is the correct solution? Thank you! Best regards, medicineman9 P.S.: You might want to check out https://inclinedbedtherapy.com , you can improve your health for free by simply inclining your bed!! ------- Original Message ------- On Freitag, 16. Dezember 2022 um 01:57, HelioHost Support wrote: > Were you on the Johnny server? If so, that server was hacked and all of the accounts were turned into phishing sites, so we turned that server off. Since it was running cPanel anyway, the entire server has since been wiped and is being rebuilt with Plesk. A backup of your website's files from July 2021 (which would be prior that hack occurring) can be obtained from here: https://heliohost.org/backup/ > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54510 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/

Username: N/A, Server: N/A, Main Domain: N/A Dear Sirs, I was recently notified by a third person that my site medizinmannsweltverbessererseite.heliohost.org is completely offline. The german error message says: === Die Website ist nicht erreichbar DieDNS-Adressevonmedizinmannsweltverbessererseite.heliohost.orgwurde nicht gefunden. Eine Problemdiagnose wird durchgef?hrt. DNS_PROBE_POSSIBLE ==== What exactly is the problem? I also cannot access the control panel, but I guess the reason is that my account is being moved to a new control panel. Thank you, best regards, medicineman9

Username: astron, Server: Tommy, Main domain: astron.heliohost.org Please help me renew my SSL certificate. I uploaded two places ftp://astron@tommy.heliohost.org/etc ftp://astron@tommy.heliohost.org/public_ftp/incoming Domain: astron.heliohost.org Thank You,

Username: N/A, Server: N/A, Main Domain: N/A Hi, I'm Noah I was just wondering why most of your services are closed Please get back to me Thanks, Noah

Username: N/A, Server: N/A, Main Domain: N/A Hi can we install a *flask/python server (or endpoint) *on your platform? If so, do you have documentation that explains its implementation? Regards

Thanks! GST On Sun, Dec 11, 2022 at 3:43 PM HelioHost Support wrote: > Your message (Email & inactive web site) has been assigned the tracking ID > [HH#680428]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#680428] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54486 > > Thank you, > Heliohost Support > https://heliohost.org/ > https://helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hi, I never received email about renewing contract. Earlier I made a contribution (only $2) which was acknowledged, but now I got another notice of web site not being used. I had also requested change of my contact email gary_tong@comcast ( no longer useable) to gstong@core.com. Perhaps your renewal email went to the comcast address? but I cant get into that site. Could be that the email address was in fact revised since the last two from you came to gstong@core.com? So, please change the email address. Thanks! Gary PS I mean to contribute more than the minimum as soon as I get a chance.

Hello again, I wanted to say that I have been to that media channel for more than 17 years and I know that back and forward and I do have what to offer for your company in that direction. I can send you detailed offer including URLs. I believe it would be informative. Best regards Gregory M. On 12/9/2022 11:54 AM, HelioHost Support wrote: > So you're trying to get us to pay you to write good reviews or am I > misunderstanding? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54463 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Hello again, Thanks a lot for the update and all the details. Let me elaborate on my previous email though. I think that (reviews) is what most of your potential clients see while making decisions regarding heliohost.org and I think that it is worth having that improved, because people check and see what can be found in public. And only a few of them would contact You to specify details further. I have a batch of thoughts regarding that: -your website is a place where users can check "what" you provide, but not "how" service is being provided. Even if you place feedback on your own site it would not be enough for most users to make sure. So it is always useful to be active and present your services on other public sites. - within your own web site heliohost.org is a king and the best host ever, isn't it? But if you are in the public you allow others to compare with other providers "what" you provide and "how" you provide the service. - word-of-mouth is the most powerful way, and that is the key for public places. That does not work when you "canned" within your website. - public places is the way to allow other users to discover heliohost.org and learn "how" company provides services. - if you are active and new portions of fresh info appears on the public regular. That means your company is IN business and you increase credibility with the potential clients. I have been involved for a long time in such processes and activities and I DO have what to offer in that way. If you are interested - just let me know and I will get back with more details, URLs and explanations. I'm sure it is a nugget of information for your company. Best regards Gregory M. On 12/9/2022 10:07 AM, HelioHost Support wrote: > Hello, Gregory, I hope you're doing fine. As a HelioHost user for some > time (with no affiliation to HelioHost's team at all) I'd like to add > my two cents: Yep, most sites with legal content are acceptable and > HelioHost welcomes them. But you need to be aware that there are rules > that should be complied specially (but not limited to) because it is a > free host, so adult content or huge usage of server's resources for > example are two things that would be a problem. About those websites, > to be honest I've never heard of them, but I decided to read and to be > completely honest, all I could see from those "thought-provoking" was > users who misused or abused the free service they were using as they > were doing a favor for HelioHost by using its services for things that > wouldn't be acceptable even on paid hosts. So, to put it short, by > obeying the rules we all agree when signing up to HelioHost service > it's simply impossible to have any kind of problem. PS.: Please do > note that even if they call us as customers or clients, we are > receiving a free service provided by a NPO (Non-Profit Organization) > which has no obligation to take orders from us, so we have the duty to > be nice to all of them as they're all volunteers. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54463 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Hello, I would like to thank you for explanations and appreciate your time. It appears that most sites with legal content can be hosted and that means heliohost.org welcomes new clients. Correct? However when I (or any other potential client) check such sites like: https://www.trustpilot.com/review/www.heliohost.org https://www.whtop.com/review/heliohost.org#reviews etc... we can see some records which can be considered as thought-provoking in terms of time first of all (a kind of old records)... I would be interested in hearing your thoughts regarding that as well as share some of my thoughts regarding such things. I look forward to hearing from you. Best regards Gregory M. On 12/8/2022 10:24 PM, HelioHost Support wrote: > Sun Dark linked the TOS which explains all of it, but as long as the > content isn't offensive (e.g. hate > material/bullying/discrimination/similar material that most would find > inappropriate or in poor taste), adult (e.g. porn, nudity, etc.), > illegal (e.g. phishing, warez, malware distribution, promoting > terrorism or violence, etc.), or abusive (social media marketing > sites, bulk email tools or spam bots, etc.) it's usually fine. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54463 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Username: N/A, Server: N/A, Main Domain: N/A Hello, May I ask if it is allowed to host all kinds of websites with you or you may have some restrictions regarding the content of hosted sites? -- Best regards Gregory M.

Username: hunterparker93, Server: Tommy, Main domain: therandomshow.cf I'd like my domain changed to therandomshow.cf please and thank you.

VPS number: 80, VPS ID: 323 Hello, I was getting this error while doing payment from "Renew" button . So, I did manual payment from Paypal. I have attached both screenshot of error and payment done. Please kindly acknowledge once you receive the payment or get back to me if any issues. regards, sunny On Sun, Dec 4, 2022, 9:52 AM HelioHost Support wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Sunny1910, > > Your VPS payment of $4.00 USD is 3 days overdue. Please try to make a new > payment within the next 24 hours. You can do so with the link below. > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe > >