HelioHost

Oh great! Will you guys let me know when my site has moved to plesk? Until then, I renewed my ssl and was trying to reinstall it today but I can?t get it to work. Would you be able to help me with that? On Tue, Nov 8, 2022 at 9:13 PM HelioHost Support wrote: > No, you're on cPanel still. You're currently number 2881 in line to be > moved to Plesk https://heliohost.org/eta/?u=wesolee No one has had to pay > for SSL certificates since 2016 when Let's Encrypt started offering free 90 > day SSL certificates. If you don't want to have to update your SSL every 90 > days you can choose to pay for a longer certificate, but you don't have to. > Once you're on Plesk the SSL certificate will automatically renew itself so > you won't even have to worry about it at all. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=45064 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Yes, I Believe i am on plesk. Do you guys offer free ssl now? Or do I still need to buy an ssl via 3rd party? On Tue, Nov 8, 2022 at 8:40 PM HelioHost Support wrote: > There you go > https://www.sslshopper.com/ssl-checker.html#hostname=popnow.heliohost.us > When you asked if HelioHost had auto-renewing SSL certificates, I assumed > you meant on Plesk. cPanel doesn't have auto-renewing SSL certificates > because our licenses were revoked for not paying their ransom of $17,000 > per year. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=45064 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hi, ? ?I have set up a website, but I put the wrong domain. I want to host this on a different domain than askconsult.io as a database server. ? ?username: askconsultalex ?Can you help with this? ? ?Thanks ? ?Alex

Username: wesolee, Server: Ricky, Main domain: popnow.heliohost.us I was told by my SSL provider to contact heliohost support to help me install my SSL. I have put everything where it needs to go but the site is still not secure. My site is: popnow.heliohost.us I have verifired through the .well-known/pki.validation. I have put all keys, certs and bundles into the appropriate folders. Is there something I have missed? thanks, Wes O'lee?|?CEO a:?The POP Stream?|?Los Angeles, CA?|?90008 e:?wesolee@gmail.com [mailto:wesolee@gmail.com]?|?w:?www.thePOPstream.com [http://www.thepopstream.com/] m:?310-903-7663 [facebook icon] [https://www.facebook.com/thepopstream]? [twitter icon] [https://twitter.com/tpstream]? [youtube icon] [https://www.youtube.com/playlist?list=PLBgjTZ49E48_r94-tzReIToNszF8Bqzq2]? [instagram icon] [https://www.instagram.com/thepopstream/]? ???????? [79e73b55-8367-4b85-8405-fa9f5f1952d0]

I installed a new SSL today but it does not seem to be working. I verified by uploading txt file to .well-known/pki-validation Then uploaded my new csr to the SSL/csrs folder Then uploaded my new key to the SSL/keys folder then uploaded the ca.bundle to the SSL/certs folder. Still says the site is not secure thanks, Wes O'lee?|?CEO a:?The POP Stream?|?Los Angeles, CA?|?90008 e:?wesolee@gmail.com [mailto:wesolee@gmail.com]?|?w:?www.thePOPstream.com [http://www.thepopstream.com/] m:?310-903-7663 [facebook icon] [https://www.facebook.com/thepopstream]? [twitter icon] [https://twitter.com/tpstream]? [youtube icon] [https://www.youtube.com/playlist?list=PLBgjTZ49E48_r94-tzReIToNszF8Bqzq2]? [instagram icon] [https://www.instagram.com/thepopstream/]? ???????? On 11/6/2022 5:01:19 PM, HelioHost Support wrote: Yes. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=45064 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/ [bb9242af-d97c-40d0-b8ba-c199c6ca3690]

Hey need some adjustments to my DNS on Poulininc.ca. [cid:5b7b08b3-4790-4caa-b012-d8627c0e2a6c] ________________________________ From: HelioHost Support Sent: November 4, 2022 9:20 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains It might be a month or so. It's hard to say. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Does heliohost have auto renewing SSL certs now? Wes O'lee?|?CEO a:?The POP Stream?|?Los Angeles, CA?|?90008 e:?wesolee@gmail.com [mailto:wesolee@gmail.com]?|?w:?www.thePOPstream.com [http://www.thepopstream.com/] m:?310-903-7663 [facebook icon] [https://www.facebook.com/thepopstream]? [twitter icon] [https://twitter.com/tpstream]? [youtube icon] [https://www.youtube.com/playlist?list=PLBgjTZ49E48_r94-tzReIToNszF8Bqzq2]? [instagram icon] [https://www.instagram.com/thepopstream/]? ???????? On 9/22/2021 2:40:46 PM, HelioHost Support wrote: Try entering just: "popnow.heliohost.us" (without the "https://"). You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=45064 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/ [8f9a2870-dee1-4f62-8c46-e8aaa9fae537]

Username: N/A, Server: N/A, Main Domain: N/A I got an invitation for tommy server via email but the link is not working. I also made donation *Transaction ID*49S00837YJ117284M Please help !!

Hi Ok thank you, and what about just hosting a PostgreSQL db? If so what plan would work and do you have any docs to set one up? On Sat, Nov 5, 2022, 8:56 PM HelioHost Support wrote: > We haven't gotten Rails running on our shared hosting plans quite yet, but > it is a planned feature. In order to signup for a VPS plan which has rails > available immediately visit https://heliohost.org/vps/ In order to signup > for Tommy which doesn't currently have rails but will eventually visit > https://heliohost.org/tommy/ Free signups aren't currently available > because we still haven't gotten all of our donors moved to the new control > panel yet, but we hope to open free signups sometime after that. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54145 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hi, I got a question regarding domains at HelioHost: Do you offer .com, .net or .org domains for free? Like say,* guyus.com * instead of *guyus.heliohost.org * I hope you respond as soon as possible. Sincerely Guyus the Raptor

Username: N/A, Server: N/A, Main Domain: N/A Hi am i able to run rails on a paid plan or how can i get on the Tommy plan?

any eta? ________________________________ From: HelioHost Support Sent: November 3, 2022 11:11 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains The domains have been added. You will be able to add domains yourself after we write and test the code which will allow you to add domains yourself. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

sorry Ive been waiting and I still cannot see it in my inbox and spam. I also check promotions tab. Can you please resend it again? On Wed, Oct 26, 2022 at 4:14 AM HelioHost Support wrote: > Your invite to create a new account was sent on October 13th. I have > resent it, and it went to the email address jo...on@gmail.com. Make sure > you check the spam box and promotions tab. If you find it in spam please > mark it as "not spam" so future emails from us will be delivered to your > inbox. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54065 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: lpoulin, Server: Tommy, Main domain: lpoulin.heliohost.us Hello, I have a couple more domains I would like added to plesk since its up and running now I go rid of my other hosting. Any idea when we will get the ability to add domains ourselves, also do you have to create subdomains? Domains to be added; (already point to your name serves) poulininc.ca poulininc.co poulinincinternal.ca poulintransport.ca Luc Poulin

Username: N/A, Server: N/A, Main Domain: N/A Dear HelioHost, today I have done a donation in your favour of 15? for the incredible service you have provided over the years. If you can link this donation to my account, I have a different email from the one registered to my paypal account (this one). My HelioHost account username (on Tommy) is wolf2d. Thank you and keep up the good work.

"Try again" was the error on same paypal account "p.sunny1910@gmail.com Then I tried different paypal account, it didn't work. Then I tried Debit/credit card option and provided new email id for paypal. New paypal account was created but there again was the same errror "Try again". I am 99% sure that, it is due to in India last month new law was rule out that no site can save Indian credit card on their account. Same happen with my aws account. Everytime I have to pay manually Invoices. On Mon, Oct 31, 2022, 9:45 AM HelioHost Support wrote: > What was the error? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54097 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Hello, Thank you very much for your email. We had demo so, I was trying multipal ways. Sorry for troublesome. Somehow paypal was giving me error while using that link. I tried multiple paypal account but all giving error. Might be all have same credit card and giving same error. I manually send to admin@heliohost.org I have attached screenshot from paypal. Will this work for you? On Mon, Oct 31, 2022, 3:08 AM HelioHost Support wrote: > I've replied to your forum post and your Discord post already, but here is > the link a third time https://heliohost.org/vps/pay/?code=uA7MJkQdlQ50KBax > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54097 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

VPS number: 80, VPS ID: 323 Hello, My registered email id on heliohost is : p.sunny1910@gmail.com. I have one VPS on heliohost. I had setup $4 automatic payment via paypal but somehow it didn't work and now I am not able to access VPS. After login to heliohost I don't find option for manually payment. My question is: From where can I make payment so my same VPS is accessible again? Thanks, sunny Sunny Patel | Chief Executive Officer a: VOVANCE w: www.vovance.com m: +91-9824466268 | skype: p.sunny1910 [image: linkedin icon] Please consider the environment before printing this email ---------- Forwarded message --------- From: service@intl.paypal.com Date: Sat, Oct 29, 2022 at 3:35 PM Subject: Your automatic payment couldn't be completed To: Sunny Patel Sunny Patel, your automatic payment didn't go through Hello, Sunny Patel [image: PayPal] Your automatic payment didn't go through We've tried to process your automatic payment several times, and it is now past the original due date. Please contact Helio Networks to pay your outstanding amount. *Here are the details:* Amount: $4.00 USD To: Helio Networks For: Monthly subscription for 1 GB memory, 2 cpus, and 50 GB storage. Automatic payment ID: I-J03SL1TA2SMF Payment due: 29-Oct-2022 *Failed* Outstanding amount: $4.00 USD Customer service website: https://heliohost.org/ Customer service email: admin@heliohost.org Customer service phone: 802-884-3546 [image: PayPal] ------------------------------ Help & Contact | Security | Apps [image: Twitter] [image: Instagram] [image: Facebook] [image: LinkedIn] PayPal is committed to preventing fraudulent emails. Emails from PayPal will always contain your full name. Learn to identify phishing Please do not reply to this email. To get in touch, go to the PayPal website and click *Help & Contact * . Not sure why you received this email? Learn more PayPal Services in India are provided by PayPal Payments Private Limited (CIN U74990MH2009PTC194653). Users are advised to read the terms and conditions carefully. PayPal RT000031:en_GB(en-IN):1.0.0:8942635ecf5b1

Username: rianbrand, Server: Tommy, Main domain: rianbrand.helioho.st Hi Please delete my rianbrand.helioho.st since I am signing up for a different account type. Thanks

Username: N/A, Server: N/A, Main Domain: N/A Please change the hosted domain for kraigf@yahoo.com from "kmf.heliohost.us" to "fairhurst.co". I will point the dns from GoDaddy. Thank you. Kraig Fairhurst kraigf@yahoo.com 719-580-9723

Thank you for the help, all works now! Matti Yl?n L?hett?j?: HelioHost Support L?hetetty: Saturday, October 29, 2022 12:24 AM Vastaanottaja: matti.ylen@gmail.com Aihe: Re: [HH#291296] VS: Account Created ... issue with forum usage A replacement password has been sent to you. Please look for a separate email directly from me with the subject "Replacement Forum Password for HelioNet". You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54075 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

? I cannot login into forums at https://www.helionet.org/index/login/ with credentials I have (with username being ?mp54214?). Could you please sent me the new password (and please confirm also that my username is ?mp54214? because I am not even sure now about that. Matti Yl?n L?hett?j?: HelioHost Support L?hetetty: Friday, October 28, 2022 2:41 AM Vastaanottaja: matti.ylen@gmail.com Aihe: Re: [HH#291296] VS: Account Created ... issue with forum usage Yes you should be able to sign into the forum using the username if you remember it. Go ahead and give that a try when it unlocks. If it still doesn't work, we can send you a new password for the forum account. As for Plesk working properly, the forum and Plesk+dashboard use different databases and are entirely separate accounts internally, we just create both for you with the same username and password when you sign up. In your case, the email was already taken on the forum so that one was skipped. Once you get access to the forum, you can request a username change for the forum account if you want them to match. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54075 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

? yet addition to the previous message ? A bit strangely enough, I have since yesterday?s account creation been able to login into the Plesk (at https://tommy2.heliohost.org:8443/login_up.php?success_redirect_url=%2Fsmb%2Fdatabase%2Flist%2FdomainId%2F1088) with the NEW credentials without any problems. Apparently, it seems, that forums and the Plesk have different usernames and passwords. Matti L?hett?j?: matti.ylen@gmail.com L?hetetty: Friday, October 28, 2022 12:28 AM Vastaanottaja: HelioHost Support Aihe: VS: [HH#291296] VS: Account Created ... issue with forum usage I actually found credentials info of the old account, but now I run into the situation of ?Your account has been locked. Try again in 14 minutes? after trying obviously too many times to login. Is the ?Display Name REQUIRED? in the login dialog the same as email? - My old username from the year 2017 is ?mp54214? but for some reason I forgot to write down what I used as the username yesterday when signing up again into Heliohosting. Should I try to use that old username (mp54214) now and the old password while logging in or the newer one. Do you actually see what is my new username or is it now so, that it was not saved anywhere yesterday at all? Matti Yl?n L?hett?j?: HelioHost Support L?hetetty: Thursday, October 27, 2022 11:30 PM Vastaanottaja: matti.ylen@gmail.com Aihe: Re: [HH#291296] VS: Account Created ... issue with forum usage Yes, your forum account was created in 2017. During hosting account signup if there is an existing forum account using the same email address a new one isn't created for you. If you've forgotten the password for your old forum account you can try resetting the password, but we've had some reports from users that the forum emails never arrive. If this is the case for you too let us know and we can email out a temporary password so you can regain access to your forum account. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54075 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

I actually found credentials info of the old account, but now I run into the situation of ?Your account has been locked. Try again in 14 minutes? after trying obviously too many times to login. Is the? ?Display Name REQUIRED? in the login dialog the same as email? ?- My old username from the year 2017 is ?mp54214? but for some reason I forgot to write down what I used as the username yesterday when signing up again into Heliohosting. ?Should I try to use that old username (mp54214) now and the old password while logging in or the newer one. Do you actually see what is my new username or is it now so, that it was not saved anywhere yesterday at all? Matti Yl?n L?hett?j?: HelioHost Support L?hetetty: Thursday, October 27, 2022 11:30 PM Vastaanottaja: matti.ylen@gmail.com Aihe: Re: [HH#291296] VS: Account Created ... issue with forum usage Yes, your forum account was created in 2017. During hosting account signup if there is an existing forum account using the same email address a new one isn't created for you. If you've forgotten the password for your old forum account you can try resetting the password, but we've had some reports from users that the forum emails never arrive. If this is the case for you too let us know and we can email out a temporary password so you can regain access to your forum account. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54075 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

I found the email, thanks. But please change my email address for the helios account from pako666@t-online.de to patrick-74@web.de I don't use the old provider (t-online) anymore. Thank you. Am 27.10.2022 um 22:25 schrieb HelioHost Support: > The email was sent to p...6@t-...e.de email address about 17 hours > ago. Make sure you check your spam box too. If you still can't find it > we can resend it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54074 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >