HelioHost

Username: N/A, Server: N/A, Main Domain: N/A I am a returning user (after being away at school), and would like to reactivate my account. Please contact me at kraigf@yahoo.com, the same email is used on my account. Please add me to the activation list and provide me with an ETA for access. Thank you. kraigf@yahoo.com

Username: N/A, Server: N/A, Main Domain: N/A why was my email not registered? I already sent a donation and was able to track my ETA I check this morning I received no ETA On Tuesday, July 27, 2021, HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > CPanel Licenses Revoked > > Hey blgc, > > You're receiving this email because you have an active account on the > Ricky server. > > A few days ago, with absolutely no prior warning, cPanel unexpectedly > revoked all of our licenses, and are now trying to charge us over $17,000 > per year to renew them. Obviously since we're a non-profit funded by > donations we don't have anywhere near that kind of money to pay their > ransom. > > We've been a faithful cPanel license holder since 2005, and over the past > 16 years we haven't had any issues with them at all until today. Our > servers are all inexorably intertwined with cPanel/WHM and all the > customizations and systems we've written over the years are worthless > without cPanel. > > If you try to log in to cPanel it will give you errors and not let you log > in, but we've managed to create full backups for everyone. If you click the > download backup link below it will allow you to save a compressed file that > contains all of your files, databases, emails, and all of your cPanel > settings. If you need help extracting the information you're looking for > from the backup please let us know by replying to this email or posting on > our support forums at https://www.helionet.org/ > > Don't worry though, we have already signed an even better contract with an > even better control panel. We will be taking your server offline soon to > rebuild it using Plesk instead of cPanel. We've never set up a Plesk server > before so it may take a couple of weeks to get it all ready to go. Once > it's ready we will attempt to restore the full cPanel backups onto the new > Plesk control panel. > > In the meantime your site will be offline until we can finish the rebuild > though. If you need to keep your website online during the rebuild the only > kind of hosting we can offer without cPanel licenses is our VPS service. A > month of the basic Mercury VPS plan only costs $4, and we hope that we can > have your server back online in less than a month. > > By default, all the VPS plans only come with a bare Ubuntu 20 operating > system and root SSH access. If you're not very familiar with SSH we can > also install a free control panel called Hestia for you which comes with a > script that should be able to import your full cPanel backup file into the > VPS. The link to order a VPS is https://www.heliohost.org/vps/ If you > would like Hestia installed too please reply to this email or post on our > support forum to request it. You can also request it by replying after you > receive your SSH login credentials. > > We're truly sorry that we won't be able to provide free hosting for a > while, and it's really terrible that we weren't able to even give any > advance notice to our users, but like we said it was completely unexpected > that cPanel did this to us. If you have any questions of comments we would > love to hear from you. You can simply reply to this email, and it will be > posted for our volunteers and community to respond to. Thanks for being a > HelioHost user. > Download Backup > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2021 Helio Networks. All rights reserved. | Unsubscribe > >

Username: dfeler, Server: Tommy, Main domain: dfeler.heliohost.org Hi, just wondering is there anything faster than Tommy currently available? Looking for great uptime and fast load times. Tommy just seems to struggle often, web pages often do not load, especially in the morning (happened again today). Best, Dan

Username: N/A, Server: N/A, Main Domain: N/A Good day, dear Heliohost Support! I don't know how you are now and I wish good for your team. Have you moved my account to Plesk successfully? (azwebdds on Ricky) I have no letters about this. Login Not Available > If your account has already been transferred to Plesk please check your > email for the temporary link to login. We will be adding support to login > through this page soon. Thank you. -- Best regards, Alex

Since I already had an account on Tommy and have donated in the past, have I been migrated to Plesk. I appreciate the help. On Thu, Jun 30, 2022 at 8:09 PM HelioHost Support wrote: > > We haven't had a license for cPanel in almost a year at this > point. Please see the news section for details. > > > > We're in the process of replacing cPanel with Plesk, but that > process has been very slow going. Tommy users with existing accounts who > are donors are currently on the new Plesk-based system, but it's missing a > lot of features at the moment. We're currently working to develop account > creation code so donors without an account can get the opportunity to > create one (the code needed to allow this is still being developed). The > new platform is not yet available to non-donors, and won't be until all > donors have been moved. > > > > If you need to administer your existing website in the meantime, > please use SFTP to access your files. For databases, you'll need to upload > phpmyadmin to your account and access that to manage them. In addition, > full account backups made in July of 2021 when the incident occurred can be > downloaded from https://heliohost.org/backup/ > > > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=53435 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- Create your own email signature ?

Username: dfeler, Server: Tommy, Main domain: dfeler.heliohost.org Hi, I am unable to login to my cpanel account getting error message, Maximum Users Exceeded. Going to the following address as always: https://tommy.heliohost.org:2083/ If needed the email used for my HelioHost account is dfeler99@gmail.com Thank you, Daniel

Username: N/A, Server: N/A, Main Domain: N/A Hi HelioHost. I contact you for the need of a free hosting or very low cost (by donation) that allows me to resume my online store with Prestashop. I am from Venezuela, and I closed my company because of the situation that happened in 2017 in my country and I could not continue to maintain, and now with the situation of the pandemic of COVID, I find myself in the need to reopen my virtual store. My old virtual store was this one: https://web.archive.org/web/20180307170145/https://comprafacil.com.ve/ If you don't know: web.archive.org is an online service that shows what a website looked like years ago. I only need 2 databases to be able to install 2 Prestashop, one for production and one for testing, because before doing any update, I test in a test store that the update works fine. And 2GB of space is enough. I hope you can help me. Att. Michel Diaz Martins

Username: N/A, Server: N/A, Main Domain: N/A Hi everyone - I'm looking for a dedicated service provider (US based) that can provide at least 256 IP addresses on a per server basis I would also like the provider to offer 100mbit and preferably 1Gbit connections. If possible I would like to keep my costs under $250 a month, not sure if that's realistic but ya never know. Total storage and data transfer limits aren't really an issue. Thanks for any guidance.

Username: N/A, Server: N/A, Main Domain: N/A Hi, I'm reporting that I'm not receiving emails from the forum, I'm following the news forum and have stopped receiving emails when new news posts are made. Its not in my spam folder, I haven't been getting emails for who the heck knows how long. Is there something you can do to help me fix this?

Username: wanghley, Server: Tommy, Main domain: wanghley.com Hello, dear HelioHost support team! Hope you are doing well. I recently migrated to Tommy on the Plesk platform, and yes I received the email saying my account was successfully transferred. However, I could not do my login and I requested to reset my password on the "Forgot your password" function but I did not receive the email to change it. My account is registered over this email address (wanghleys@gmail.com), the one I am contacting you. Moreover, I would like to change my domain for the new one I bought and start with the platform. Is there any block for changing that? Kindly wait for your reply. Best, -- [image: Photo] [image: Logo] [image: twitter icon] [image: youtube icon] [image: linkedin icon] [image: instagram icon] Wanghley Soares Martins Young scientist | Developer | Social Entrepreneur [image: phone-icon] +55 (61)98512-7961 [image: phone-icon] wanghley@wanghley.com [image: phone-icon] Bras?lia-DF, Brazil [image: phone-icon] wanghley.com [image: Banner] The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

Thanks! I didn't see my invite email since Google decided to hide it from me. I was able to get into Tommy. TIme to revive some of my projects :) On Tue, Jun 21, 2022 at 11:00 PM HelioHost Support wrote: > > Of course. Your subscription has been canceled and you won't be > billed again. Thank you for using our VPS service. > > > > Did you know that your Tommy account is eligible to move to the > new control panel Plesk? You should have received an email on May 11th to > this address with a link allowing you to transfer your account. If you > didn't get the email it can be resent. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=53389 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: ckitchen, Server: Tommy, Main domain: crof.heliohost.org Can this be cancelled? I am not currently using this service. Thank you. - Caleb On Mon, Jun 20, 2022 at 6:19 PM HelioHost Support wrote: > Your VPS payment of $4.00 USD is 3 days overdue. Please try to make a new > payment within the next 24 hours. You can do so at > > https://heliohost.org/vps/pay/?code=vXCDkmzff9mUiHp6 > > Let us know if you face any issues or have any questions regarding this. > > Thank you, > Heliohost Support > https://heliohost.org/ > https://helionet.org/ > > >

Username: astron, Server: Tommy, Main domain: astron.heliohost.org Since I don't have access to the cp and the automatic renewal doesn't work, please install my temporary 3-month license. It has been uploaded in two folders: (domain: astron.heliohost.org) 1. ftp://astron@tommy.heliohost.org/etc 2. ftp://astron@tommy.heliohost.org/public_ftp/incoming Thank You! -- *<removed>*

Username: N/A, Server: N/A, Main Domain: N/A Hello Reader, I Jayant Malik want to thank you for your support and service towards the community. I am excited to support this mission, I have spare computing resources, A complete computer lab with 50+ PCs, I am willing to contribute these resources towards the community. Then I thought of providing hosting by creating a cloud of these systems. All PCs have 32GB+ of RAM and 4TB of HDD & 1TB SSD. Could you guide me to some resources or explain to me how I could create a hosting service, so we could also offer similar services to heliohost to the community, within our country and around the world. Any kind of advice or support would be greatly appreciated. Thanks Heliohost

Yes. It's OK. Thanks T?l?charger Outlook pour Android ________________________________ From: HelioHost Support Sent: Friday, June 17, 2022 3:52:08 PM To: sturcotte09@outlook.com Subject: Re: [HH#917441] Account suspended and unable to reactivate or change password Your domain has been changed to alerte911.heliohost.us, but please be aware that if it starts getting flagged as fraud by google we'll have to suspend you again. Your account has been unsuspended. Can you login now? You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=53368 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Ending with heliohost.us T?l?charger Outlook pour Android ________________________________ De : HelioHost Support Envoy? : vendredi 17 juin 2022 15 h 11 ? : sturcotte09@outlook.com Objet : Re: [HH#917441] Account suspended and unable to reactivate or change password What do you want the new domain to be? It will need to be either your own domain, or one ending in .heliohost.us. (We no longer offer .heliohost.org domains for the reason described previously). You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=53368 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Hi, Yes if it the only way to recover my account. Thanks T?l?charger Outlook pour Android ________________________________ From: HelioHost Support Sent: Thursday, June 16, 2022 2:36:04 PM To: sturcotte09@outlook.com Subject: Re: [HH#917441] Account suspended and unable to reactivate or change password You were suspended because Google started flagging your domain for fraud. I understand that you've had this domain for over 3 years, but since it's a heliohost.org domain we have to be really careful about phishing, fraud, malicious, etc domains otherwise our whole main website www.heliohost.org could get flagged as well. It happened a few years and it was a huge mess to clean up and it cost us quite a bit of money too. That's the reason we bought the heliohost.us domain to keep our main website separate from the user sites. What would you like your domain to be changed to? Once your main domain is changed we can unsuspend your account. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=53368 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Username: N/A, Server: N/A, Main Domain: N/A I donated to heliohost today and it went to decorde@yahoo.com but the user account I use is decordetnfc@gmail.com

Username: turste01, Server: Tommy, Main domain: alerte911.heliohost.org Hi, My login is : turste01 website : alerte911 server : tommy I'm on Plesk and i already make a donation. I'm unable to reset my password and reactivate my account. Thanks

Username: N/A, Server: N/A, Main Domain: N/A Dear HelioHost Team, I have not received any email concerning the login link to cpanel for my domain. Due to this issue, is there any option to have access? I would like to notify you about this problem. Thanks in advance ceomega

Username: N/A, Server: N/A, Main Domain: N/A Hi guys, I was hoping to follow up on this with you guys! Best regards, Josh On Sat, May 28, 2022, 5:35 PM Joshua M-B wrote: > Hi! I am a computer science student at Columbia University. I am entirely > new to heliohost but it looks super amazing. I made a donation to support > your really cool work and because I would like to use your hosting service. > > I know you guys are currently in the process of moving over to Plesk so > you can't create new accounts. However, on the donation page it said you > can still receive a Tommy invitation link with a donation and so I did > that. It also said we should reach out if we don't see said > invitation within 24 hours. I am not seeing any such email, so I am > reaching out. This is the email address of the Paypal account I used. > > Perhaps I misunderstood the donation process or the current > restrictions of the transfer to Plesk. Any clarification you can offer > would be greatly appreciated. > > > > Best regards, > Joshua Morin-Baxter >

Username: N/A, Server: N/A, Main Domain: N/A ? Hello. I am writing an email regarding my account on HelioHost being deleted, since my HelioHost username and email were invalid. I have sent out a donation with an appeal for a new account. I would be beyond grateful if you could send me an invite to your platform. The PayPal transaction ID is 9CM73232R6526290E I am wishing the best for your company and I love using your products. Sincerely, Kuba Nowicki

Username: mohapps, Server: Tommy, Main domain: mohapps.heliohost.org My account is mohapps on tommy

Hello, my VPS subscription is not auto-renewing, what could be the problem? On 5/2/22, HelioHost Support wrote: > > The VPS has been created and you should have received an email just now > with instructions on how to log in. Let us know if you need help with > anything else. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=52837 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

yes it would be great if you could use my protonmail thanks. mybizniz1@protonmail.com Sent with Proton Mail secure email. ------- Original Message ------- On Tuesday, May 31st, 2022 at 8:22 AM, HelioHost Support wrote: > You're currently number 2335 in line to receive a new account on Plesk. > > > > The reason your website is offline is because your account was hacked, and phishing content was uploaded. Normally when an account is hacked we permanently suspend the affected account and give them a fresh account to start over, but since new account creation on Plesk hasn't been implemented yet you'll have to wait a bit. > > > > New account creation is our top priority and we hope to have it done in the next week or so if everything goes well. Then we'll start sending out invites to create new accounts to our top donors first. > > > > To move yourself into first place you'd have to donate more than $356, but even a donation of $1 would move you in front of about 1870 other accounts. You can check your ETA at https://www.heliohost.org/eta/?u=kushhous Right now there is no date and no position number because new accounts aren't being created yet, but once that is possible the ETA page will give you an idea of when you'll get your invite. > > > > The fastest way to get your site back online is by signing up for a VPS. https://www.heliohost.org/vps/ Right now VPS are full, but on June 1st we'll have more space available. They start at $4 per month, and we can install the Hestia control panel for you. Your backup from your Johnny account from before it got hacked can be found at https://www.heliohost.org/backup/ If you get a VPS with Hestia control panel we can automatically import your cPanel backup for you as well. VPS payments count towards your Plesk ETA donation. So paying $4 for a month of VPS is the same as donating $4 directly plus you get to have your website online at the same time. If you're not very familiar with root SSH access to Linux we can help you out with that too. > > > > You mentioned not being able to access your main email address. Would you like me to change it for you so your Plesk invite will go to the protonmail email when the time comes? > > > > Let us know if you have any other questions. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=53287 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/