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Everything posted by HelioHost
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Username: nkpro, Server: Johnny, Main domain: nkpro.helioho.st I want to install NodeJS to my subdomain and in main domain I will host my website please assign subdomain to me where I can run NodeJS application and consider/install NodeJS path in httpdocs.
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Username: nkpro, Server: Johnny, Main domain: nkpro.helioho.st I changed my mind please assign subdomain to me where I can run NodeJS application. ------- Original Message ------- On Wednesday, June 7th, 2023 at 00:20, Gujju Rockerz wrote: > I want my NodeJS path in httpdocs/nodeapp to run & install libraries, scripts, etc. > > -
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Username: nkpro, Server: Johnny, Main domain: nkpro.helioho.st I want my NodeJS path in httpdocs/nodeapp to run & install libraries, scripts, etc. -
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Username: N/A, Server: N/A, Main Domain: N/A please send mi new link for account migration... I have this error with current link: *Invalid Code* i used this mail for creating account dog1389@gmail.com Thank you in advance !
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Username: nkpro, Server: Johnny, Main domain: nkpro.helioho.st I want to install this extension "openssl" in my server can you please help me to install it.
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Username: nkpro, Server: Johnny, Main domain: nkpro.helioho.st I uploaded files in httpdocs, I visited my website showing default page only, not showing my uploded web-pages.
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Username: nkpro, Server: Johnny, Main domain: fyprojectsbynk.ga I don't have an domain and I parked wrong domain can you assign you default domain with username (nkpro, masterk, rdatadev).
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Username: nkpro, Server: Johnny, Main domain: fyprojectsbynk.ga Just guide me how to change domain name please.
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Username: N/A, Server: N/A, Main Domain: N/A I have created my account in back 2020 but when I going to renew the account it shows no user found for this email id I want my hosting account back please help me to retrieve my account back with EmailID: admingujjurockerz@protonmail.com
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Ok please send me a link to reset my password thank you On Sat, Jun 3, 2023 at 2:50 PM HelioHost Support wrote: > What exactly isn't working for you? Is it saying your password is > incorrect? If so, we can email you a link to reset your password. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56116 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > > --
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Username: heavenly, Server: Johnny, Main domain: heavenly.heliohost.us On Sat, Jun 3, 2023 at 2:14 PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > I can?t login > Hey Heavenly, > > It's been a while since we've seen you. Are you still using your hosting > account? The last time you logged in was 2023-05-06. In order to keep your > website active you must log into your control panel at least once every 30 > days. > > If you wish to continue using your hosting plan you will need to log in by > clicking the link below. Next, provide your email and password in the box > and click log in to access your dashboard. If you don't log in sometime in > the next few days your website will be replaced with a inactive page. > > Our apologies for requiring you to log in to your account to continue > using it. We understand that once you get your website perfected there is > little reason to view your control panel anymore, but if we didn't have a > way of determing which accounts were abandoned our servers would quickly > become even more overloaded than they already are. > > We plan on releasing a new server named Morty soon where you won't have to > login to keep your account active that you may be interested in. We'll make > a news post when this new server is available. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > > --
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Hi, Thank you! I normally do not have issue with subscription. I'll try again next month when you reissue the vps link. Please find the payment receipt attached On Sat, Jun 3, 2023, 20:02 HelioHost Support wrote: > I sent you a money request for $5.00, but please be aware that we won't be > doing this every single month. If you can't get the monthly subscription > that automatically bills you to work you'll need to switch to a 6 month > plan where we allow one-time payments. You also get a 10% discount off the > monthly price with the 6 month price. The reason we don't accept one-time > payments on monthly VPS pricing is because it's too much work for our staff > to manually send and verify 80+ VPS payments. We are planning on upgrading > our billing system eventually to handle one-time payments automatically > because we've had a few people have issues with the subscriptions. Another > thing you could do is contact PayPal support and ask them for help getting > recurring billing working. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55996 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
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Thank you. It worked now. But I have a new problem. WHen trying to run a test website that calls a python script it fails. At log I saw this message: mod_fcgid: stderr: PHP Warning: shell_exec() has been disabled for security reasons in /home/bemi.helioho.st/httpdocs/script.php on line 2, referer: http://65.19.141.77/plesk-site-preview/bemi.helioho.st/https/65.19.141.77/ Why is causing this? It is a simple php file and a hello world print inside python file. De: HelioHost Support Enviado:quarta-feira, 31 de maio de 2023 15:53 Para: danielrez@gmail.com Assunto: Re: [HH#840741] RES: Account Created A password reset link has been sent to you. Since your email appears to be in Spanish or some similar language I should also mention that passwords must be English letters without accents. For instance e would work as a password, but an e with an accent mark on it would not work. Plesk will let you set a password with invalid characters, but then when you try to login using the correct password it will always say that it is invalid. Let us know if you're still having trouble logging in after setting a new password. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=56094 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
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Username: blgc, Server: Tommy, Main domain: blgc.heliohost.us Thank you for being passionate about improving Heliohost. We are here to support you as well
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[HH#331184] Didn't receive any links for the server I bought
HelioHost replied to HelioHost's topic in Email Support
Found it. Thank you for your help [image: Mailtrack] Sender notified by Mailtrack 02/06/23, 09:22:24 am On Fri, 2 Jun 2023 at 02:22, HelioHost Support wrote: > Please check the spam folder in your gmail account for the invite (they > almost always end up in spam for Gmail users). If you can't find it in > there, let us know and we'll resend it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56100 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > > -
Hello, For some reason I cant use my PayPal debit card or on the payment link. Can you guys send a money or invoice request from the PayPal dashboard to my PayPal acct and maybe that will work? PayPal email arpereyra0512@gmail.com. Thanks On Fri, May 19, 2023, 21:09 HelioHost Support wrote: > Your current subscription has been canceled and here is your new payment > link https://heliohost.org/vps/pay/?code=clQOgR4C8CTZJYAc Your VPS > expires on 2023-06-01 so you can use it any time before then. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55996 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
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[HH#331184] Didn't receive any links for the server I bought
HelioHost replied to HelioHost's topic in Email Support
Yes I am the same person. On Fri, 2 Jun, 2023, 00:49 HelioHost Support, wrote: > Are you the same person as this request? > https://helionet.org/index/topic/56099-didnt-receive-the-link-for-the-server/?do=getNewComment > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56100 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > > -
Username: N/A, Server: N/A, Main Domain: N/A Hey there! Hope you are doing well. I made a purchase (Tommy server for 1$) on 01-06-2023, but still haven't received any updates. I have attached the Proof of Payment along with this mail. Kindly help me out with the same. Thanks Sivaadithya [image: Mailtrack] Sender notified by Mailtrack 02/06/23, 12:47:37 am
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Still failing the login. Can you please reset my password? Em ter., 30 de mai. de 2023 23:19, HelioHost Support escreveu: > Your message (RES: Account Created) has been assigned the tracking ID > [HH#840741]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#840741] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56094 > > Thank you, > Heliohost Support > https://heliohost.org/ > https://helionet.org/ > >
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Username: bemi, Server: Tommy, Main domain: bemi.helioho.st HI, Login is failing. Can you please check or reset the password? The reset page I entered moved me to helionet instead of heliohost. Enviado do Email para Windows De: HelioHost Enviado:ter?a-feira, 30 de maio de 2023 22:59 Para: danielrez@gmail.com Assunto: Account Created Hey Bemi, Your new HelioHost account has been successfully created! You can use the link below to login now. Please be aware that your dashboard and control panel are active, but it can take up to two hours for your domain to be fully functional. We're still in the process of converting our systems to the new control panel so not all the features are available yet, but we hope to have everything 100% as soon as possible. The main things that are missing is Java/JSP, Ruby on Rails, the ability to edit DNS yourself, and the ability to add or delete domains on your own. If you need a domain added just let us know and we can add it for you. If you need help with anything or have any questions just let us know. You can reply to this email, post on Discord, or post on our forum to get help. Login Now ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe
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Username: stephanepfefer, Server: Tommy, Main domain: spf.helioho.st Hello, I created an hosting with you. When I send an email to gmail, I get back this message: host gmail-smtp-in.l.google.com[74.125.137.26] said: 550-5.7.26 This mail is unauthenticated, which poses a security risk to the 550-5.7.26 sender and Gmail users, and has been blocked. The sender must 550-5.7.26 authenticate with at least one of SPF or DKIM. For this message, 550-5.7.26 DKIM checks did not pass and SPF check for [spf.helioho.st] did not 550-5.7.26 pass with ip: [65.19.141.77]. The sender should visit 550-5.7.26 https://support.google.com/mail/answer/81126#authentication for 550 5.7.26 instructions on setting up authentication. f12-20020a17090a654c00b00250ab2f31besi3678551pjs.71 - gsmtp (in reply to end of DATA command) Can you please setup SPF and DKIM on spf.helioho.st Thank you, Stephane Pfefer stephane.pfefer@gmail.com
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User = glennbob_db_admin Thank you, Glenn On Tue, May 30, 2023 at 10:16?AM HelioHost Support wrote: > What user would you like to have remote access to that database? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56077 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: glennbob, Server: Tommy, Main domain: glyn.helioho.st Hello, I've created a new database on my server glyn.helioho.st database name = glennbob_chmovart I'm unable to connect to it using remote tools such as pgadmin and after reading the forums it looks like I need to request that remote access be enabled on the Helio Host admin end? Thanks, Glenn
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Username: N/A, Server: N/A, Main Domain: N/A my most attentive greeting, could you send me the invitation email again, because the validity time of the previous one to Helio Host Jhonny expired
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Username: rafaelqntn, Server: Tommy, Main domain: rafaelqntn.helioho.st Hi, I would like my account removed from both: the Plesk platform and the vps29. I liked the service, especially the support on Discord, but it's no longer suitable for my use case. Thanks!
