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Byron

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Everything posted by Byron

  1. I'm sorry but we don't keep backups of anybody's site, that is up to you.
  2. You don't need to recieve a confirmation email if all went well with your sign up but it will probably be about 5 days before your site will come up. And even then it may not work because we are having problems with new registrations and waiting on the administrator to fix the problem. You can login to your panel like this: http://YOUR_SITE.heliohost.org/cpanel
  3. If your no longer able to login to your cpanel than it must have been deleted and there isn't anything I can do. You'll just have to wait for the administrator and we don't know when he'll be back. Sorry!
  4. Thats because it's not sending you another password. The system is down right now and we are waiting on the administrator to to fix it. Until then there isn't any other way.
  5. There should be a link inside the notification email that you can go to that will reactivate your account and you don't need to worry about a confirmation email.
  6. All new registrations are experiencing this same problem. We are currently waiing on the administrator to correct this issue but we don't know when that will be.
  7. Yea, that's about all you can do for right now.
  8. I'm sorry but we do not keep backups of anybody's site. If your wanting it to be like it was the day you signed up than your only hope is to re-register and there's no guarantee that will work.
  9. Yes we support uni.cc domains, I have a couple on heliohost myself. Hopefully the Account Quede page will go away in a few days if not than you'll have to wait for the administrator to correct the issue and I don't know when that will be.
  10. All new registrations are having the same problem right now. We are waiting on the administrator to fix the problems but I can't say when that will be.
  11. The administrator is probably the only person who can help you with this and he isn't around. Sorry!
  12. All new registrations are having the same problem and we're waiting on the administrator to correct the problems.
  13. Byron

    Nameservers

    Moved from: News Nameservers are: ns1.heliohost.org ns2.heliohost.org
  14. You can try to re-register but it may not work because we are having registration problems at the moment.
  15. If you registered ok you don't need to recieve a confirmation email for it to work. You would just login to your account this way: http://ricardorohde.net/cpanel But we've been having registration problems so it may not work anyway.
  16. Go to your cpanel and check Fantastico for templates. They have many to choose from.
  17. Could you post your domain name.
  18. It will delete itself in 30 days if you fail to login to your cpanel.
  19. Make sure you have enough space on your site for that application.
  20. ns1.heliohost.org is 65.19.143.4, and ns2.heliohost.org is 65.19.143.5
  21. Login to your cPanel today and you should be ok. And then at least twice a month to make sure.
  22. You want to use dns and the nameservers are: ns1.heliohost.org ns2.heliohost.org
  23. Ok it's back up. Make sure you login to your cpanel at least once a month through this url: http://wikimarathon.heliohost.org:2082/frontend/x3/index.php
  24. How long ago did the Account Queued start showing up on your main site? If it just started today or yesterday than your probably ok. Can you still login to your cPanel? Have you tried using FTP to get to your site? I had the Account Queued page come up on a test site the other day after I reset the password and if finally went away within 24hrs. Give it a little time and see what happens.
  25. Give it about 24hrs to 48hrs and hopefully your site will reappear.
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