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Byron

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Everything posted by Byron

  1. Yes
  2. Domain cleaned up and new invite sent.
  3. Escalating to Krydos.
  4. Ok I've set your php version to PHP 7.1 (ea-php71)
  5. Yes I read the post and cleaned up the domain.
  6. Done. You should now be able to log in and your website should start working within 2 hours.
  7. What version of php were you running on your last Tommy account?
  8. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  9. Done. You should now be able to log in and your website should start working within 2 hours.
  10. You can change your domain name here: http://www.heliohost.org/classic/support/scripts/domain
  11. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  12. Use your backup wizard to upload the backup and it will restore automatically.
  13. Your account failed to create. I've sent you another invite.
  14. Ok it's done. Your domain is working and SSL has been updated.
  15. Are you wanting this as an Alias (parked)?
  16. Done
  17. Done. You should see an invite in your email to create a new account.
  18. I'll have to delete your account and send you another invitation.
  19. All of those domains are working and atoz.ml is not in the dns cluster. Please clear your cache.
  20. I think maybe wolstech or Krydos did this and I'm not sure exactly how they did it so I'll let them handle it.
  21. Please see this thread: https://www.helionet.org/index/topic/37052-website-not-accessible/
  22. Archived accounts are at the bottom of the list to be unarchived. Please see this post about how the list works: https://www.helionet.org/index/topic/36995-tommy-is-back/
  23. Done
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