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Byron

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Everything posted by Byron

  1. You need to download your backup here: https://www.heliohost.org/backup/ And see this post: https://www.helionet.org/index/topic/36995-tommy-is-back/
  2. Done. You should now be able to log in and your website should start working within 2 hours.
  3. You now have 2000MB
  4. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  5. Done. You should now be able to log in and your website should start working within 2 hours.
  6. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  7. Done. You should now be able to log in and your website should start working within 2 hours.
  8. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  9. This support request is being escalated to our root admin.
  10. Unblocked
  11. Will the real CEO please stand up!
  12. Ok your site has been moved to Tommy and your space increased along with 4 months immunity. Krydos will need to increase the email for you. @Krydos - https://www.helionet.org/index/topic/34898-email-and-cpu-limits/ Escalating to Krydos
  13. @Krydos - He stated he already got the invite and couldn't create the account. Did you not send out any invites yet?
  14. I can move the account and all domains with it but your username would be cnk2 on Tommy. If you want to use the old Tommy username then I'll need to delete the account and clean up the domains from the dns cluster and let you restore it from your backup and re-create the sub-domains. Let me know.
  15. Done. You should now be able to log in and your website should start working within 2 hours.
  16. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  17. It's working for me. Refresh your cache.
  18. I'm not sure what's going to happen to the archived Tommy accounts as of yet but I'm sure they won't be unarchived until signups are available. I'll escalate this to Krydos and see what he says.
  19. Done. You should now be able to log in and your website should start working within 2 hours.
  20. Done. You should now be able to log in and your website should start working within 2 hours.
  21. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  22. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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