Byron

Your account was suspended for the following reason: Malware. 25 file(s). Heuristic.HTML.Dropper FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. Be aware that this is your second suspension for the same reason.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Ok you should be able to login now.

Your site was suspended for phishing.

This support request is being escalated to our root admin.

It's coming from your ip: 30 failed login attempts to account pew (system) -- Large number of attempts from this IP: 217.157.206.10

The php mail functions works without you modifying anything.

This support request is being escalated to our root admin.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

@Krydos: Seems you've fixed the dns zone for my other account too. Is this something that the other admin. can do if this happens again? ---------- Seems I posted too soon. I waited for about 10 minutes after I created the account before I posted and then right after I posted, I got the dreaded email saying a dns entry for that account already exists.

@Krydos: I'm not seeing a dns zone for this account on either Johnny or Stevie (professionalserver.tk). What happens if we click "Perform A DNS Cleanup" from the WHM?

Ok I'll send you a new password at the same email address you signed up with.

It seems your accounts are always causing a high load problem. I'm sorry but I'm not unsuspending your account this time.

What was the username you were using on the professionalserver.tk account and is that the main domain of the old johnny account?

It fluctuates: http://bybyron.net/helio/

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

I'm seeing it as jaldireviews.com in our data base so just give it another 24 hours and see how it goes.

Go ahead and delete it from here and let me know and I'll see about getting the other account up since it shows suspended but active too: http://www.heliohost.org/home/support/scripts/delete

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

This account: josimardamian.heliohost.org has the same username and email as Unisoft.heliohost.org

Ok I'm unsuspending westcottwebdesign.heliohost.org.

Here's the other account: iwprimo.heliohost.org Are you familiar with this account?

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org