-
Posts
9153 -
Joined
-
Last visited
-
Days Won
146
Everything posted by Byron
-
Ok try registering your account again on Stevie.
-
Would you like me to reset your password and email it to the email you signed up with?
-
You were suspended for high load the 3rd time. We normally don't unsuspend accounts for 3 violations of the same thing.
-
This support request is being escalated to our root admin.
-
Then those accounts have been deleted by our deletion script long ago.
-
Ok ip address: 42.152.224.8 has been unblocked.
-
Please post the ip of your office network.
-
I Can't Visit My Website Because The Ip Has Been Blocked By The Gfw
Byron replied to ozoz's topic in Customer Service
Please post the following information: Your cPanel username Your main domain The server that you are on -
Your account was suspended for the following reason: Malware. 7 file(s). HTML.Iframe-68 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
-
[Solved] Mail() From Php Does Not Work Anymore
Byron replied to zelezni's topic in Escalated Requests
Check it now on johnny. -
You were suspended for having too many cron jobs. Your only allowed two cron runs per day. Ok your account has been unsuspended.
-
This support request is being escalated to our root admin.
-
[Solved] Mail() From Php Does Not Work Anymore
Byron replied to zelezni's topic in Escalated Requests
This support request is being escalated to our root admin. -
Do you remember the account name?
-
What you need to do with your tar.gz backup is download it to your pc and then extract it there until you come to this file "homedir.tar". I think it takes two times of extracting to get to that list of files where you'll see the homedir.tar. Then go to your cpanel Backup Wizard and you'll be given the option to restore a home directory. You'll finally click till you come to this page where you can upload that homedir.tar:
-
You just created your account. Give it 24 hours. I'm seeing you as being on the Stevie server now.
-
Ok try now.
-
There's no need to chmod the file more than once. It won't change it's permissions unless you change them. You can check and change your file permissions at your cpanel File Manager. The error I'm seeing is a coding error: Use of uninitialized value in string eq at login.pl line 29
-
Can you be more specific about your problem? Another thing is that the server your on (Johnny) isn't that stable. If your not using ASP.NET, Ruby on Rails, or JAVA you really should be on the Stevie server.
-
Okay try your script now. This is the only error I'm seeing now from your page: Use of uninitialized value in string eq at login.pl line 30. http://tonyalepski.heliohost.org/cgi-bin/login.pl
-
Your account was suspended for the following reason: Malware. 1 file(s). Win.Trojan.Fraudst-48 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
-
You can install it from your cpanel. Go to your cpanel and look for Perl Modules and then do a search for "CGI::Session". Follow the instructions you see at your cpanel. I'm not sure we can do that per user folders. I'll escalate this to Krydos and see if he knows.
-
All cgi/perl files need to have permissions 755. I went ahead and chmoded your login.pl to 755 for you and it's returning an error now: http://tonyalepski.heliohost.org/cgi-bin/login.pl Just so you know cgi/perl is working on your site, I created a simple date/time page and you can find it here: http://tonyalepski.heliohost.org/cgi-bin/date.pl
