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OnEnemy

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Everything posted by OnEnemy

  1. This support request is being escalated to our root admins.
  2. This support request is being escalated to our root admins.
  3. Domain changed. Please note that you either need to point an A record to 65.19.141.77 or use our nameservers (ns1.heliohost.org and ns2.heliohost.org) in order for your domain to start working and to be able to install SSL on the account.
  4. Reason: lfd: (imapd) Failed IMAP login. Please make sure you don't have a rouge email client trying to login to your mail Unblocked. Give it about 10 minutes to take effect.
  5. If this occurs often, ill have a root admin look into it. What is the IP?
  6. The domain has been changed to wbby.heliohost.us. It should take within the next hour but give it up to 24 hours if not.
  7. This support request is being escalated to our root admins.
  8. This support request is being escalated to our root admins.
  9. This support request is being escalated to our root admins.
  10. This is what the page says when you visit it: "Due to the transition to Plesk we are not currently suspending accounts for inactivity. We will make a news post once we start monitoring activity, and this page will be available to renew your account if needed." I would say it's safe to assume, yes it will be.
  11. This support request is being escalated to our root admins.
  12. This support request is being escalated to our root admins.
  13. Yes, so you will get up to 5000MB of storage ($6 donation,$1 for the move and $5 for the extra space). As far as bandwidth, its unlimited for everyone. Krydos should respond to this as well when your ETA has been updated.
  14. This support request is being escalated to our root admins.
  15. Please provide the username. This support request is being escalated to our root admins in the meantime.
  16. This support request is being escalated to our root admins.
  17. This support request is being escalated to our root admins.
  18. just a new port number from what i understand. see here:
  19. This support request is being escalated to our root admins.
  20. This support request is being escalated to our root admins.
  21. This support request is being escalated to our root admins.
  22. iirc activity monitoring is not implemented as of yet, and I think when it is, it will go based off either your last login or the date it was implemented.
  23. Signups are currently disabled. Account creation is undergoing changes and fixes. You can find your ETA here: https://heliohost.org/eta/ Did you still want your email to be changed? I can escalate this if you wish to do so.
  24. the domain should be pointed at the IP address of your VPS. That way you will be able to login using the domain rather than the IP address
  25. Um, apologies for the questions but: Did you get an invite to make a new account? When you get the invite, you will have access to Plesk panel on shared hosting. If I recall correctly, Django is already installed. An admin can correct me if I'm wrong. If not, was this a VPS? These things can usually be installed on your own, although cPanel and Plesk will be a monthly charge. Please note, making a forum account does not mean you have hosting with us.
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