OnEnemy

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

This is what the page says when you visit it: "Due to the transition to Plesk we are not currently suspending accounts for inactivity. We will make a news post once we start monitoring activity, and this page will be available to renew your account if needed." I would say it's safe to assume, yes it will be.

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

Yes, so you will get up to 5000MB of storage ($6 donation,$1 for the move and $5 for the extra space). As far as bandwidth, its unlimited for everyone. Krydos should respond to this as well when your ETA has been updated.

This support request is being escalated to our root admins.

Please provide the username. This support request is being escalated to our root admins in the meantime.

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

just a new port number from what i understand. see here:

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

iirc activity monitoring is not implemented as of yet, and I think when it is, it will go based off either your last login or the date it was implemented.

Signups are currently disabled. Account creation is undergoing changes and fixes. You can find your ETA here: https://heliohost.org/eta/ Did you still want your email to be changed? I can escalate this if you wish to do so.

the domain should be pointed at the IP address of your VPS. That way you will be able to login using the domain rather than the IP address

Um, apologies for the questions but: Did you get an invite to make a new account? When you get the invite, you will have access to Plesk panel on shared hosting. If I recall correctly, Django is already installed. An admin can correct me if I'm wrong. If not, was this a VPS? These things can usually be installed on your own, although cPanel and Plesk will be a monthly charge. Please note, making a forum account does not mean you have hosting with us.

This support request is being escalated to our root admins.

So when the time comes, you will receive an email. When you get said email, there will be a button on the bottom. Press it and you will be taken to a page which asks if you want to move now or not. If you choose not to, you will continue to stay on cpanel.

This support request is being escalated to our root admins.

Please make sure you uploaded it outside of public_html folder. This support request is being escalated to our root admins.

Krydos will need to take a look into this.