OnEnemy

Check the News.

This support request is being escalated to our root admins.

Have you read the last couple months of news? News - HelioNet

https://play.google.com/store/apps/details?id=com.odin.plesk.mobile Apparently it hasn't been updated in almost a year and the reviews are riddled with complaints. I wouldn't bother.

This support request is being escalated to our root admins.

Yes, we are in the process of doing that. It hasn't been fully configured yet. There will be a news post when it's done.

You have several options: Wait until the server is rebuilt. This could take a few months. Buy a vps and transfer your site there. You can find them here: VPS Plans | HelioHost Use a temporary host until the server is rebuilt.

Hello. Please refer to the News Section of the forums for more information: News - HelioNet Specifically: and

I took a quick look at this, this is like Cloudron, without the restrictions, but the only downside is that its more complex to setup, but it seems worth it.

Please read the News section for further information. Escalating to Krydos...

This is, unfortunately, the situation I am in ad well. I was forced to use Cloudns for my free domain and Cloudflare for my paid one. No idea why, but from what I can gather, the Hestia team didn't mess with the DNS config from vesta when they built it.

Your account couldn't be found in the backup database. Escalating to Krydos...

We are already underway in the installation process of Plesk.

What did you want your name to be changed to?

You are correct about this, I split it off. @sylvainNext time, please create a new topic. Thank you.

What is happening exactly? Is there an error?

We have decided not to approve this request. Thank you for trying to help our users.

Give one of us the link in a dm (mod or root admin) and we will look into it and approve it if we don't see anything wrong with it

All servers are going to be rebuilt. Your best bet is to download a backup and reupload either to a vps or temporary webhost

https://docs.hestiacp.com might have information regarding hestia. Take a gander once you've tried everything else.

So I did a cross check with accounts we have in the database and I DO see the account and it DOES say Archived. I, however, do not see either the username or email associated to it in the backup database. I will escalate this to Krydos.

Sent

I think I found the correct username and email, but both of what you inputted was wrong. Would you like me to send an email with the backup link to: pl*****@outlook.lv?

Did you read the news post? There is a link provided to get your backup.

Please wait for backups to be available. Watch the News section of the forum for the announcement.