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Flaze

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Everything posted by Flaze

  1. Done. Why didn't Luigi123 escalate this?
  2. Flaze

    Tommy Downtime

    Tommy is not ready for sign ups yet. You'll need to wait until we make an announcement.
  3. This support request is being escalated to our root admin.
  4. This support request is being escalated to our root admin.
  5. A root admin has to rename your forum username temporarily so that you can reuse it upon signing up using the invitation link. Your email should be released by now since all of accounts on Tommy were already deleted. An invitation link for Ricky will be sent to your email once a root admin have verified your donation. Please wait for now. This support request is being escalated to our root admin.
  6. Please rename my forum account to flazepe1.
  7. He'll recieve an invitation link. If he already made a new account, he can request a server move.
  8. That's okay then.
  9. Not for me.
  10. Do you have access to the email? I can send the backup now.
  11. This can be done after Tommy is fixed (early September).
  12. Want me to send your backups to a****l@sdf.l*ne***r.org?
  13. Only on Tommy and Johnny. It's not worth it, trust me. Java on Johnny is extremely slow to wait.
  14. Your account is not suspended nor archived. In fact, it is already deleted due to Tommy rebuilding process. You can download your backup at https://www.heliohost.org/backup/ and wait until Tommy is fixed. You may create a new account on Ricky or Johnny and make a move request to Tommy after he is fixed.
  15. This support request is being escalated to our root admin.
  16. @Byron: https://www.helionet.org/index/topic/27276-stevie-to-tommy/
  17. I previously added this domain to an old account (jbbdude, on Johnny) which I believe last became inactive in 2018. I would be OK with closing my new account if I am permitted to revive that one. Otherwise, this domain needs to be removed from the config (which I assumed would have automatically happened when my account was previously closed).Why did you create a new account? He needed to. I'll escalate this so that a root admin can unarchive your old account and delete your new account, if that's possible. If not, your domain(s) from the old account will be cleared out so that you can reuse them.
  18. You can login to cPanel. The maintenance is completed.
  19. This support request is being escalated to our root admin.
  20. What's your email address? It cannot be the same* as the one you used on your old Tommy account. *If you want to use your old email address (s*****r@hotmail.com), we can send the invitation link there but you won't we able to retrieve your backup (we can only send them to you through email). How could you forget that you have a Ricky account?
  21. This support request is being escalated to our root admin.
  22. Yes. Either that or you'll receive a Tommy invite.
  23. An invitation link for Ricky has been sent to [redacted].
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