This support request is being escalated to our root admin.
@djbob/admins, I think he is saying that he is trying to register a .pl domain and ns1.heliohost.org works, but ns2.heliohost.org doesn't?
@literky What domain are you trying to set up?
That means that you didn't have your user or permissions set up correctly for the database you were trying to use. Your cpanel login and password is basically root for your database and has all permissions.
The last time you logged into your account was July 13th. Our system automatically suspends account that haven't been logged into in 30 days, and if you don't renew it gets deleted to make room for active accounts. Please try renewing your account here http://www.heliohost.org/home/support/scripts/renew
It depends a lot on your operating system. What OS are you running?
Instruction for Linux: http://www.linuxhelp.net/guides/bind/
Instructions for Windows: http://alex.charrett.com/bind-on-windows-mainmenu-3
Yeah you can. You just need a server running a name server such as bind or nsd.
Check out http://www.nlnetlabs.nl/projects/nsd/, http://en.wikipedia.org/wiki/BIND, http://www.isc.org/software/bind, and http://en.wikipedia.org/wiki/NSD if you're curious to read more about it.
Yeah, I saw that too. I was wondering, did anyone notice any downtime of Helionet.org while Johnny was down after the power outage? I seem to remember thinking the forums were loading really well, but maybe I was just lucky enough to miss any lag.
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Yes it is possible, unfortunately I don't think I have the access to change that, or if I do I simply don't know how. I've seen others have their display name changed before though so it's certainly possible.
@admins Let me know if I have access to do this. I looked around a bit but couldn't figure out how.
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That depends on what the script needs to do. If it takes user input and inserts it into the database it will need write access to do that, but if it's just reading data out of there it will only need read (select) access.
If in doubt and you're not worried too much about security you could just grant the account full access (all privileges.) Also if you didn't write this script yourself it might be helpful to ask the author what all is needed to get it up and running.
Have you created the database that it's trying to access properly including user accounts and access permissions? I would recommend changing the username to something else. Most people just create an account with just as much access as it needs to run the php script. You can create databases and users and all that through cPanel. Just make sure you change the php script to use the users and databases you create.
Yes, Johnny is down. There was a power failure at the datacenter yesterday and most of the servers have come back up fine, but for some reason Johnny is completely unresponsive. Root admin can't even ssh in at the moment. Unknown ETA at the moment, but it is being worked on.