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Everything posted by Krydos
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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I honestly haven't even read through the list yet, because it's irrelevant until I know which version of php we're even talking about. I should also mention that if you want to edit your own php.ini or use insecure functions like exec() you won't be able to do that on a shared hosting account like you have, but you can do so on a vps https://www.heliohost.org/vps/
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Done. You should now be able to log in and your website should be working again.
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[HH#616627] =?UTF-8?B?UmVtb3RlIGFjY2VzcyB0byBwb3N0Z3Jlc3FsIERC?=
Krydos replied to HelioHost's topic in Email Support
Remote access enabled. The remote host can be johnny.heliohost.org, alexger7.heliohost.org, or 65.19.141.67. Any of those three should work. -
[HH#587659] =?utf-8?Q?Subdomain_path_didn=E2=80=99t_change_?=
Krydos replied to HelioHost's topic in Email Support
We offer 2 types of cron jobs: Internal cron jobs that you can create through cpanel and are limited to 2 per day, and external cron jobs that we can set up for you and can run as often as once every 5 minutes. For an external cron job you need to have your cron script accessible to a web browser such as domain.heliohost.org/cron.php. Just let us know the URL and the frequency if you want an external cron set up. -
Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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WordPress Seems to have lost the ability to write to files?
Krydos replied to JpTiger's topic in Customer Service
You don't need command line to change permissions. You can do it through cpanel file manager, or through sftp. I'm not familiar with wordpress so I have no idea what the permissions are supposed to be, but generally 7 = read,write,execute - 6 = read,write - 5 = read,execute - 4 = read, and so on. In order for php files to not give a 500 error they need to be 644. Directories usually should be 755, but if you want a script to be able to create a new file inside the directory you might need to make it 777. Perhaps google what wordpress permissions should be and then compare it to what you have. -
Or you could switch servers. If you intend anyone other than yourself to ever see your site you really shouldn't be on Johnny.
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Cloudflare doesn't cache php output. https://support.cloudflare.com/hc/en-us/articles/200172516-Which-file-extensions-does-Cloudflare-cache-for-static-content-
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You picked Johnny, so pretty much all day is a high traffic time. That is our slowest and most overcrowded server.
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[Solved] Java deployment errors on Tommy (gebets)
Krydos replied to gebets's topic in Escalated Requests
I tried deploying the .war for you and it worked fine for me. -
[Solved] Java deployment errors on Tommy (gebets)
Krydos replied to gebets's topic in Escalated Requests
Did you read https://www.helionet.org/index/topic/34596-tommy-tomcat-upgrade/ and https://www.helionet.org/index/topic/34659-tomcat-9012/ and did you get the email about upgrading Tomcat as well? -
It worked for me You successfully created the alias, “dysiweb.com”.
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What is your username?
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I'm not seeing any record of that domain in the system. Are you seeing that error on the account creation page or in cpanel? Do you actually mean you can't use the username dysiweb?
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You're on Tommy now. Your domain won't start working until you set your nameservers to ns1.heliohost.org and ns2.heliohost.org though. Thanks for the donation. We really appreciate it.
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Moving...
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[Answered] Spaceship (<=>) operator not working on PHP7.2 (ea-php72)
Krydos replied to sagnik's topic in Customer Service
You're not using php 7.2, you're using 5.6 and that operator isn't available in 5.6 http://sgnetworks.cf/careers4you/config/classes/Careers4You/User/phpinfo.php -
Please post the following information: Your cPanel username Your main domain The server that you are on
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[HH#587659] =?utf-8?Q?Subdomain_path_didn=E2=80=99t_change_?=
Krydos replied to HelioHost's topic in Email Support
Haha, good job! -
[HH#587659] =?utf-8?Q?Subdomain_path_didn=E2=80=99t_change_?=
Krydos replied to HelioHost's topic in Email Support
32 MB is the default for a fresh install of PHP by the way. It's just no one has needed more than that yet. -
[HH#587659] =?utf-8?Q?Subdomain_path_didn=E2=80=99t_change_?=
Krydos replied to HelioHost's topic in Email Support
>They themselves suggest not having anything lower than 1G. Haha, not a chance. >I'm currently using php 7.2. How do I make a memory increase request? How much memory do you think you need? -
Done. You should now be able to log in and your website should start working within 2 hours.
