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Posts
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Everything posted by Krydos
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Your site infringes on the copyright/trademark of https://en.wikipedia.org/wiki/YTMND by using their graphics (and tacking neo to the front of it.) Please remove all references and graphcis stolen from ytmnd. While your account was being suspended for copyright infringement I noticed that your account seems to be a site dedicated to planning murders against various minorities. Please remove all content that would be considered inciting hate crimes, planning murders, engaging in various other illegal activity, etc. Given the two previous points, the racist prefix neo, the fact that your k in your username stands for killa, and your domain contains the word killa it is my personal opinion that your site was designed from day one to plan hate crimes and/or murders. However, you're right you do get some benefit of the doubt for staying under the radar for eight years or whatever. That means you get the same treatment as the rest of the illegal content like this that we find: You have 24 hours from the time of your account's unsuspension to get everything cleaned up and/or backed up. Failure or refusal to get everything cleaned up to our satisfaction will result in a permanent suspension. If you're unsure whether something needs to be removed or not it's safer to air on the side of caution. I'm going to leave your account suspended until you indicate that you're ready to clean it up.
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[Solved] request to move my account:: Donated via paypal
Krydos replied to bhatakee's topic in Escalated Requests
Did you use your invitation link that was emailed to you? -
Yes, that phone number still works. 1-802-884-3546 is correct. Maybe once a month someone calls it and leaves a message or texts us. I just take care of it myself since there isn't a lot of demand for phone support. I fixed the number on heliohost.org, but I'm not sure where you mean by "apparently a few places on social media". I checked Facebook and it has the right number. Maybe there will be more people contacting us by voicemail or text message now that the number is correct.
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What is your username? What domain do you want your mvc project to be located on? Example: mvc.domain.heliohost.org Create the directory and upload your project to /home/username/mvc
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Mssql extensions isn't provided by cpanel, mainly because cpanel runs on linux. It would be possible to install the extension from source, but it would likely break a lot of other stuff in the process. I recommend using mysql, postgresql, or sqlite.
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It looks like there was a bug in tomcat (not my scripts) that caused the deployment service to get stuck. This is the second time this has happened, and since I can't fix tomcat for apache I have updated my scripts to work around the bug instead of getting hung. Hopefully this doesn't happen again, but if it does let us know. Thanks for reporting the issue.
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[Inactive] 404 even though the war is deployed
Krydos replied to Amoss's topic in Escalated Requests
Closing due to inactivity. -
[Solved] My IP blocked on Johnny? Please check.
Krydos replied to Piotr GRD's topic in Escalated Requests
It looks like the load tracking has started working again on its own. -
You can install perl modules yourself at https://tommy.heliohost.org:2083/frontend/paper_lantern/module_installers/main.html?lang=perl
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[Solved] Login reminder (2FA breaks activity tracking)
Krydos replied to DmC's topic in Escalated Requests
Merged the two threads about the same thing. I'll see if I can get two factor authorization to be compatible with our system. -
[Solved] My IP blocked on Johnny? Please check.
Krydos replied to Piotr GRD's topic in Escalated Requests
Does it work now? -
We've been planning on implementing a new system where monthly donors would be exempt from needing to log in to cpanel. If you want to set up a recurring monthly donation of at least $1.00 USD you won't need to log in anymore.
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[Solved] What do HelioHost's month-to-month finances involve?
Krydos replied to eggcite's topic in Escalated Requests
Yay! An excuse to make a cool chart. Haha. Here is what the last 12 months looks like: I couldn't expand colocation out any further than it is because it's just a package deal and our bill isn't itemized. Basically it includes our cabinet where we can house up to 42U of servers, electricity, internet service, heating and air conditioning. It also includes 24 hour technicians that we can call or email to do tasks for us on site. The Savings/Loss section is how much in the red we've been, and obviously that isn't sustainable. The bad news is we've lost money for three years in a row. The good news is our donations section keeps getting bigger and bigger. I interpret that to mean that our users like us, believe in our cause, and want us to continue existing. We do receive money for people simply viewing our ads, but it isn't much compared to if people click the ads. Google is really smart though and if people just click the ads to try to earn us money they always find out and we could lose our adsense account entirely. One of the terms of service of adsense is you absolutely can't ask people to click your ads, but if you see an ad that honestly interests you then go for it. Nothing is being saved. Quite the opposite. We've burning our savings to stay in business. As far as future upgrades go we had a really successful GoFundMe campaign earlier this year that you can see on the chart. We needed $645 and we actually got $710 total. As promised we put that $645 straight into a new piece of hardware, and the excess went towards our bills. That would be amazing. We've been encouraging people to do this because if we can get a steady stream of income it will make things a lot less stressful for us to know we at least have some money we can count on each month. Advertising and donation revenue can be rather inconsistent. Some months are great, but most are quite the opposite. It was true for a long time. As you can see on the chart $1200 of our yearly budget goes to staff. If HelioHost was a "real" for-profit company I would probably be making about $75,000 per year for what I do around here. I only take about 1% of what I'm probably owed. The only reason I even take that is because my wife insisted I stop "wasting my time" unless they were willing to pay me anything more than nothing. Gotta keep her happy, and it doesn't hurt to get a couple bucks for my time. Over the past year I've made about $2.72 per hour. Awww, I'm not amazing. Oh well. Let us know if you have any other questions. -
Thanks!
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Sorry, it was a permissions issue. I should have checked the backups to make sure they were downloadable.
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Unsuspended.
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[Solved] 403 Forbidden error [spandso@Tommy]
Krydos replied to spandso's topic in Escalated Requests
Your domain was still set up to use your old Johnny ip instead of the new Tommy ip. I have fixed it, but it can take some time for the dns cache to expire. You may be able to speed up the process by flushing your os dns records. -
[Solved] 403 Forbidden error [spandso@Tommy]
Krydos replied to spandso's topic in Escalated Requests
Fixed. -
/home1/ is fixed, and a new invitation has been sent. Let us know if you have any other issues recreating your account.
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[Solved] cPanel not working / domain not resolving
Krydos replied to alein's topic in Escalated Requests
Fixed. -
Fixed.
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[Solved] Request for installation of / help with MySQLDB
Krydos replied to openflex's topic in Escalated Requests
You're on Tommy now. Here are the modules that are currently installed on python 3.6 https://krydos.heliohost.org/cgi-bin/modules36.py -
Most of your load is coming from /home/aurum/public_html/ai/live/index.php
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It's taken about 24 hours to archive all of the accounts, but it's almost done.