Krydos

Set your NS records on the dot.tk website to ns1.heliohost.org ns2.heliohost.org

Can you login at https://www.heliohost.org/login/ ?

Remote access enabled. Correct.

Unblocked. If you login at https://www.heliohost.org/login/ that won't happen.

The people who have been waiting a week or so to get java enabled thank you.

I said Since you didn't understand I'll say it another way, more bluntly. HelioHost can create our own fundraiser in our own name like we did our last fundraiser, and you can help promote it. Please don't create a fundraiser in your own name as it may confuse potential donors, and people may worry that you're just going to keep the money since you're not affiliated with HelioHost.

Can you log in now?

Ricky is our slowest and oldest server so he does tend to struggle with bloated software like wordpress, magento, prestashop, and stuff like that. If you need a faster server we recommend switching to Tommy.

Remote access enabled.

Did you add that user to the database?

Set your domain's NS records to ns1.heliohost.org ns2.heliohost.org

When your ip is blocked you can't connect to the server. That includes your website or anything. He wasn't saying it was slow he was saying that it wouldn't load at all.

Ioncube is disabled on our shared hosting like Wolstech said, but is available on our vps hosting. You can check out the vps that we offer at https://www.heliohost.org/vps/

Yeah, we get that "too good to be true" quite a bit actually. If you haven't created an account yet, we have three servers. Johnny is an experimental server. This means he's really only suitable for experimenting. If you're just going to test out some scripts, you're the only person who is going to access your website, and you don't care too much about uptime or speed then Johnny is sufficient. Ricky has less features than Johnny, but has better uptime. The downside to Ricky is, even though he has good uptime, he can be pretty slow sometimes. Tommy is our flagship server. He's got all the features and more of Johnny, even better uptime than Ricky, and he's our fastest server. This is the server we recommend to people when they're done experimenting and ready to run a production website that other people will be visiting.

I installed prestashop 1.7 on php 5.6 on Ricky and it works for me https://krydos1.heliohost.org/presta17/

There you go https://krydos1.heliohost.org/56/phpinfo.php

Does it work now?

Asking to restart for an update is nice of it. My Windows 10 computers like to restart themselves without warning when I'm not looking, which closes any open programs without saving them. I've lost quite a bit of work that way since I started using Windows 10. Never happened on older versions of Windows.

This should be permanently fixed now.

Done. You should now be able to log in and your website should be working again.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Unblocked. It was because of failed IMAP logins so check your saved credentials in your mail client.

I already said this on discord, but if you capitalize your filenames you have to capitalize them in the url too. tranpertgl.php is not equal to TranPertgl.php

Why do they need to be in a subdirectory?

Please post the following information: Your cPanel usernameYour main domainThe server that you are onThe version of PHP you're usingThe memory that your software requires