Krydos

You need to put WEB-INF/lib/mysql-connector-java-8.0.15.jar or whichever version of the mysql-connector you're using.

Done. You should now be able to log in and your website should start working within 2 hours.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Yeah, Tommy's java is full right now.

Remote access enabled.

Everything in your images folder is giving 403 forbidden. Try renaming or deleting your .htaccess. That might be blocking access to that folder.

Done. You should now be able to log in and your website should be working again.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

You might be interested in https://www.helionet.org/index/topic/35103-account-load/

You might be interested in https://www.helionet.org/index/topic/35103-account-load/

There's two ways to stop receiving emails. We can unsubscribe you from all of our emails, or you can delete your account.

Apparently this broke again for some reason. I've made some more changes and it seems to be working now.

What domain(s)?

When the overall server load is too high whichever account is #1 has a chance of being suspended.

Over the last 18 hours your account is Cpu = #8 Mem = #2

https://www.helionet.org/index/topic/34285-wiki-access-requests/

Apparently api.soundcloud.com can resolve to four different A records. 52.84.234.178 was blocked for having 79 simultaneous connections open. 52.84.234.194 was blocked for having 78 simultaneous connections open. 52.84.234.33 was blocked for having 115 simultaneous connections open. 52.84.234.100 was blocked for having 88 simultaneous connections open.

176.9.47.150 was blocked for having 92 simultaneous connections, and 52.85.210.15 is not blocked. I unblocked the first one.

Sounds great! It always pains me to force people away from our service due to high load suspensions, but unfortunately we just can't support as many people as there are in the world that want free hosting. Now that we're offering vps it's a great way for popular websites that were born on our service to evolve to the next step without having the leave entirely. I sent you an email with the instructions for the next step in setting up the vps.

When you say 1 cpu, 1 gb memory, etc you're referring to a vps. You can see the stats on the vps we have available at https://www.heliohost.org/vps/ Your free account is a shared hosting which means that you share resources with thousands of other accounts. We offer unlimited cpu use and unlimited memory use on our shared plans up to the point that you start to cause the server to perform slowly or cause downtime. When the overall performance of the server drops below the acceptable level the highest load account is suspended to restore performance. This means that your account was using more cpu and more memory than every other of the thousands of accounts on your server. Pretty much all of our high load suspensions involve wordpress because it is poorly written and people generally load it up with high load extensions too. For this and many other reasons we always strongly recommend people not use wordpress. To give you some numbers: Over the past week your account has 1178 MB of bandwidth. Not too shabby. Unfortunately you also caused the highest cpu usage and highest memory usage. Our top bandwidth user transfered over 100 GB over the same week, and is listed at #109 on cpu usage, and #95 on memory. That means you only had 1.1% of his traffic, and caused literally thousands of times more load. This is really common performance from wordpress. So your options: Stop using wordpress. You could switch to another cms or write your own site. A lot of people who have been suspended for high wordpress load have switched to joomla and had success.Remove some extensions from wordpress. Assuming there are extra extensions to remove this might reduce load a bit.Move your wordpress site to a vps. If you're on a vps your high load will only affect your own site and not reduce the performance of thousands of other websites.Move to paid hosting.Let us know if you need any help with anything. I can even help you move your site to a vps if that's what you want to do.

For anyone else who reads this thread, what happened is his ip got blocked in the firewall for trying to log in with the wrong password too many times. An admin can unblock you if requested. You can check if you're blocked by logging in at https://www.heliohost.org/login/ If blocked there will be a popup message alerting you.

Unblocked.

Log in at https://www.heliohost.org/login/ and you won't get blocked.

Autossl isn't going to do anything on your account because a valid ssl certificate is already installed https://www.sslshopper.com/ssl-checker.html#hostname=icnsoft.ml

There is a button in cpanel labeled "Errors" does that have any useful output for you?