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Ashoat

Chief Financial Officer
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Everything posted by Ashoat

  1. Just a random name I thought up. I like the sound of it.
  2. That's not quite correct. In UNIX, every file has a single user that owns it and a single group that owns it. The first number is the permission that is given to the user who owns the file, the second number is the permission that is given to the group that owns the file, and the last number is the permission that is given to everyone else. Nobody uses groups much (cPanel has a corresponding group for every user). What do you mean by system access? Cron jobs are run under the user that configures them.
  3. We've had significant issues trying to get StartSSL to work. They require confirmation of the main domain for all subdomain certificates, and use a complex certificate-based authentication system for their web-based control panel. I suggest RapidSSL instead.
  4. What do you mean by everyone, and what do you mean by see? Everyone is able to see the executed result of your pages from your website (unless you block their IP or secure through .htaccess or something). Nobody is able to see the source code of your page (except me, but that is irrelevant). What are you trying to accomplish with 600 permissions?
  5. Outdated, but... The Bugatti Veyron is no longer the fastest car in the world. It is the coolest one, though (in my opinion).
  6. Ashoat

    Slow Support

    Sorry for the slow support lately, everyone. School is back in session again and I have less free time now. I'll try to be more prompt in the future.
  7. Try connecting with a unique user. Create a MySQL user, add that user to the specified database with full permissions, and then tell PHPBB to use that account to connect. Let me know the error that you get after you do that. Also, please give me the URL to your PHPBB installation. PS: Sorry for the late response.
  8. What is your HelioHost username?
  9. Ermm, the official Ming homepage lists version 0.3.0 is the latest stable version (0.4.0 is still in RC). I'd really rather not upgrade to 0.4.0 because it is still in RC and because I would have to do it manually (as opposed to cPanel automatically handling libming 0.3.0). I'd rather wait until Ming releases a stable 0.4.0 release and cPanel updates its Ming repository, if you don't mind
  10. Our PHP is loaded through suPHP, meaning that all PHP files are executed by each account's user. For instance, when your temp/index.php is executed it is loaded by the user "byron", who also happens to own it. This allows for better security and functionality. Since 600 gives read/write permissions to the owner ("byron") and since PHP is executed by your user ("byron"), permission is granted for PHP to read your file. On the other hand, HTML files are served purely by Apache. Apache is run under user "httpd". Since you gave permissions on your temp/index.html only to the user "byron", "httpd" is unable to access the HTML file and gives you an access denied message. Ermm, exactly how are you running Unix commands? They should be disabled under PHP. Did you just put the command under cron or something?
  11. Sorry about the long wait. I've been looking around and Ioncube is not cooperating. None of the conventional installation methods are working. I'll try an Apache rebuild, and if all else fails I will contact cPanel support. I'll keep you posted.
  12. Sorry for the long wait. Your account should be active now. The nameservers are: ns1.heliohost.org ns2.heliohost.org
  13. Sorry that I didn't have the time to switch your domain. The nameservers are now ns1.heliohost.org and ns2.heliohost.org (for the new server). Your account should be active now. Sorry for my late response.
  14. Okay, you have been granted an IP address for SSL use.
  15. I just took a look and we had it disabled. I've done some tweaking and now the PostgreSQL daemon should accept remote connections from all addresses. Connect to heliohost.org using port 5432 - the rest of your parameters should be the same as if you were connecting locally. PS: Sorry for my late response.
  16. I'm only giving them out for situations where they are absolutely required, such as the use of unique SSL certificates. Do you have such a situation? PS: Sorry for my late response.
  17. Either way will work. If you want me to switch the main domain, let me know what your HelioHost username is (the one you use to sign in to cPanel).
  18. Yes, we do. I'll need your HelioHost username (the one you use to log in to cPanel).
  19. No, neither warez nor warez linking is allowed.
  20. Hey guys, remember the reputation system that AverageJoe suggested earlier? Check this out: http://forums.invisionpower.com/index.php?showtopic=276617 Still doesn't have an official release date (estimates are towards the end of this year), but it might fulfill all the requirements you guys mentioned.
  21. OK, your account has been unsuspended. Let me know if you run into any problems editing the cron jobs.
  22. 1) I'm not sure... try some other validation controls, perhaps you can hack around it with a more generic validation control? 2) Unfortunately, cPanel doesn't currently have an estimated release time. I'll let you all know when I hear from them. Sorry about the issue
  23. We have libpng installed. Would giflib would an acceptable alternative to libungif?
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