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For the first time in HelioHost history we are going to upgrade one of our servers with zero downtime. Normally when we do an upgrade it's because of some catastrophe, like a hard drive crash, or we just power off the old server causing everyone's website to be offline for a few weeks until we finish building the new server. We're happy to announce that the new Tommy server is already fully built with all the latest software and ready to go. In fact, all new donors are already receiving invites to the new server. The next step is to move everyone from the old Tommy to the new Tommy. The old Tommy has been running continuously for over 3 years. Over that time he has endured quite a few ordeals, and it's actually quite amazing that he is still running as well as he is. Unfortunately the old software and the old hardware has become quite slow, and we've decided it's time for our donors to be on a faster server. We are adding a lot of new features, and dropping a few old options listed below: PHP - We are adding version 8.3. The versions 8.2, 8.1, 8.0, 7.4, 7.0, and 5.6 will remain the same. We are removing versions 7.3, 7.2, 7.1, 5.5, 5.4, 5.3, and 5.2. Node.js - We are adding versions 22, 21, 20, and 18. The version 16 will remain the same. We are removing versions 17, 14, 12, 10, 8. Python - We are adding versions 3.12, and 3.9. We are removing versions 3.10, 3.6, and 2.7. Everyone who uses Python will need to request modules to be installed again. Django - We are adding version 5.0.7 running on Python 3.12. We are removing version 4.1.1 running on Python 3.10. Flask - We are adding version 3.0.3 running on Python 3.12. We are removing version 2.2.2 running on Python 3.10. If you're currently using a version on Tommy that is being removed we strongly recommend you start testing and upgrading your software as soon as possible to use a version that is available on the new server. If you need more time to test your software let us know and we can delay your account move to the new server. If it's not possible for you to use a newer version of the software, such as if you have PHP software that was last updated in 2007 and it will only run on PHP 5.2 please let us know so we can help get you moved over to a VPS plan that will support those ancient versions. If we don't hear from you, we will assume you're ready to move immediately. We're also taking volunteers to move first, so if you're eager to try out the new server let us know and we can move you to the top of the list.

Hello and welcome! To use that domain with us, first you'd need to request that we change the domain on your account, since that's not something users can do themselves yet. I've changed the domain for you now, so that part is done. 🙂 Next, to host your site with us, you can either create an A record and point it to us, or you can use our nameservers. Since your screenshot shows nameservers (NS), that's probably most straightforward to do. I've never used Tenten before but I googled to find a help page that should show you how to enter in the details: https://help.tenten.vn/huong-dan-cau-hinh-nameserver-o-tenten/ Their guidance says to enter the web address of your site in the `Name` field. Then, create NS records, NS1 will be `ns1.heliohost.org` and NS2 will be `ns2.heliohost.org`. Give that a try and let us know if you have any trouble. The other way to do it would be to create an A record and point it to the IP address for the Johnny server. You can see the IP address to use inside Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.

Because a large number of our users run older software that needs them. Also, the vast bulk of PHP software available out there requires 5.6 or older even though it hasn't been supported in years. I even actively develop a 5.6 app myself. One of our priorities when it comes to supported features and versions is user retention.

You're welcome. We're glad our free hosting has helped you. Your message has been added to our main website.

Thanks Sir all good now, wow the server is faster, you are the best

You're on the new Tommy now. Let us know how the performance compares to the old Tommy, or if you run into any issues.