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Less than 24 hours later we have already managed to negotiate and sign a contract with Plesk that is even better than the one we had with cPanel. It's going to be a lot of work to rebuild everything with Plesk, but in the long run this will be a good thing to get rid of cPanel. Plesk can run on Windows and Linux so we will be able to offer a unified system that includes all of our existing Linux servers as well as our Windows server Lily. Since Lily will have a real control panel it will make it much easier to create an account on her and give easy access to many more people to develop their websites for free using Microsoft's ASP.NET. Plesk is excited to be given the opportunity to supply the control panel that we use to provide much needed assistance to thousands of students, the underprivileged, and small businesses around the world that cannot afford to pay for hosting. Part of the contract includes our permission for Plesk to feature our logo, our mission, and our success stories on their website. Honestly, we couldn't have even hoped for something more perfect than this. It's going to take some time to get everything switched over though. Now that we have a new contract for a control panel our next highest priority will be backing up everyone's account. Then we will wipe Tommy and rebuild him using Plesk, and begin restoring accounts. After that will be Ricky, and Johnny. In the meantime you might consider a VPS to keep your site online using the same domain that you have now. You can find the VPS signup page at https://www.heliohost.org/vps/ Let us know if you have any questions or need help with anything during this painful transition. Thanks for being a member of the HelioHost community.

The backup drive resize on Cody has finished successfully and our main heliohost.org website is back online. Now that we have the space prepared to hold all the backups Tommy is now processing through all the accounts and backing everything up. When Tommy is finished we will make another news post letting you know how you can download your backup. Since the main website is back online you can now signup for a VPS if you want to have a server ready for when we take Tommy offline to rebuild him with Plesk. Let us know if you have any questions.

1. Krydos sets up the VPS. He will let you know when it's finished. 2. No, only ssh, its not hard to learn and we would be more than happy to teach you how to use it. Otherwise you can install a control panel if you want ( I use Hestia). 3. If I recall correctly, it's 30 days after cancelation.

Hi, Please check this topic: and this one too:

I really hope Plesk will support this kind of stuff users have been complaining with the past 9 years

so i can backup all databases by just doing this here and it wont ruin your backup process in any way at all? http://jafty.com/blog/installing-phpmyadmin-using-ftp/

Unless Krydos has the link to the backup, there is no way to get this until Ricky's backups are made. I personally looked and rn all I see are 4 backups in the database. I would wait for Krydos to finish first.

Sorry I using arvancloud CDN