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Showing content with the highest reputation on 10/24/2015 in all areas
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Hi, please retrieved my database, I can no longer access. Here is my data: username = domotica domain = domotica Account type = stevie database-name: domotica_jervis Thank you1 point
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Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.1 point
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Yeah, you should be good now.1 point
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The database tcode_myySubForum should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.1 point
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The database domotica_jervis should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.1 point
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This support request is being escalated to our root admin.1 point