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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,870 topics in this forum

  1. Second Domain

    By quadmud,
    • 1 reply
    • 852 views

  2. Need to delete a hosting account

    By KEN74,
    • 2 replies
    • 1.2k views

  3. Fantastico SMF install error

    By Sarev0k,
    • 1 reply
    • 730 views

  4. Site Backups

    By Audality,
    • 2 replies
    • 790 views

  5. site down and no acces through Cpanel

    By europascouts,
    • 1 reply
    • 646 views

  6. Bandwidth

    By quadmud,
    • 1 reply
    • 876 views

  7. Renewing deleted account

    By MrAnarchist,
    • 1 reply
    • 535 views

  8. Change from parked domain to addon Domain

    By Ptomos,
    • 3 replies
    • 969 views

  9. A Registered Account Shows Account Queued

    By Maxwell,
    • 1 reply
    • 541 views

  10. Site suspended

    By software advisor henry,
    • 1 reply
    • 818 views

  11. Site Not Set Up

    By Fudge U,
    • 1 reply
    • 758 views

  12. Account Queued

    By mafiatic,
    • 6 replies
    • 1.1k views

  13. Account Qued

    By quadmud,
    • 2 replies
    • 949 views

  14. Old user coming back

    By Oatmeal,
    • 0 replies
    • 597 views

  15. Sites still down

    By orismology,
    • 1 reply
    • 1.1k views
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