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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.8k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,251 topics in this forum

  1. Domain Major Error!!!

    By Unveiled,
    • 0 replies
    • 826 views

  2. SSL Request

    By Gutoh,
    • 4 replies
    • 1.2k views

  3. 403 Error...

    By Jared,
    • 5 replies
    • 1.8k views

  4. Can't log in to new account

    By woodrow,
    • 7 replies
    • 2k views

  5. Account deletion request

    By mralgebra,
    • 1 reply
    • 865 views

  6. SSL Request

    By jmm,
    • 6 replies
    • 1.9k views

  7. New Account & email id

    By RainGirl82,
    • 10 replies
    • 3.1k views

  8. I can't enter the Web site,help!

    By liuke,
    • 1 reply
    • 1k views

  9. fix on php.ini needed

    By andrfkr,
    • 0 replies
    • 632 views

  10. need dedicated ip to install my ssl certificate

    By aniroy1986,
    • 0 replies
    • 608 views

  11. DNS not authoritative for domain ?

    By fateful,
    • 8 replies
    • 7.6k views

  12. Another SSL Request

    By kvhc128,
    • 1 reply
    • 865 views

  13. Requesting all file types grant when the account gets activated

    By Rukasuzu,
    • 2 replies
    • 1k views

  14. moving domain

    By matjaz,
    • 6 replies
    • 1.8k views

  15. Site still down since early October

    By n747mm,
    • 6 replies
    • 1.6k views
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