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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Queued Domain Change

    By bhadley,
    • 1 reply
    • 842 views

  2. [Solved] Cpanel Login Not Working

    By John877,
    • 6 replies
    • 1.2k views

  3. [Solved] Cpanel Issue

    By in3D,   
    • 4 replies
    • 1.8k views

  4. [Solved] Unable To Login To Cpanel

    By Magik,
    • 1 reply
    • 784 views

  5. [Solved] Add Heliohost.org To My Domains

    By codigoalvo,
    • 11 replies
    • 2.9k views

  6. [Solved] Site Down And Max Connection Issues

    By ratty76,
    • 0 replies
    • 478 views

  7. [Solved] Stevie Cpanel License

    By ref_ptc,
    • 0 replies
    • 476 views

  8. [Solved] Maximum Connections Mysql

    By toxicious,
    • 4 replies
    • 1.1k views

  9. [Solved] Queued Page On Addon Domain

    By dfanz0r,
    • 1 reply
    • 719 views

  10. [Inactive] Unable To Create Ruby On Rails Application

    By Brandon Green,
    • 1 reply
    • 1.4k views

  11. [Solved] Phpmyadmin Login Problem

    By niennasill,   
    • 0 replies
    • 895 views

  12. [Solved] Ssl On Own Domain

    By ethanh,   
    • 2 replies
    • 1.1k views

  13. [Solved] Problems With Addon Domain

    By Brandon Green,
    • 1 reply
    • 854 views

  14. [Solved] Park Domain Problem

    By amirishere,   
    • 1 reply
    • 989 views

  15. [Solved] Completely Reset Smwcsystembackup.heliohost.org

    By Jimbo1qaz,   
    • 1 reply
    • 1.6k views
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