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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,789 topics in this forum

  1. Account Creation

    By feiyoung,
    • 2 replies
    • 734 views

  2. Website Down, Host Up?

    By Snuupy,
    • 1 reply
    • 650 views

  3. account not activated

    By nospam,
    • 2 replies
    • 884 views

  4. After 48 hours, my account is not activated. Plz help me!

    By cocktea,
    • 3 replies
    • 907 views

  5. Website not available

    By dgourd,
    • 2 replies
    • 864 views

  6. 65.19.143.3 seems not working

    By test218,
    • 4 replies
    • 1.2k views

  7. thank you

    By Mega Net Cafe,
    • 2 replies
    • 644 views

  8. Acc more than 48 Hours innactivity...

    By Paulinho,
    • 1 reply
    • 575 views

  9. Texvc for Latex in MediaWiki

    By Mark Wilding,
    • 8 replies
    • 2.8k views

  10. I can't access my Account

    By unlink,
    • 3 replies
    • 901 views

  11. Still waiting for account activation

    By MadMartinMan,
    • 2 replies
    • 647 views

  12. [Registration Problem]

    By Luca Rager,
    • 2 replies
    • 738 views

  13. Wrong domain name on new account

    By gth673e,
    • 2 replies
    • 604 views

  14. false administrator spam msg's ??

    By Arturro,
    • 4 replies
    • 2k views

  15. How long did it take to activate your account?

    By jje,
    • 3 replies
    • 812 views
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