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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,593 topics in this forum

  1. [Solved] 503 - Joomla

    By h3xacore,
    • 0 replies
    • 769 views

  2. [Solved] Java Availability

    By nikor,
    • 1 reply
    • 665 views

  3. [Solved] Johnny Is Down

    By BobCat,   
    • 0 replies
    • 633 views

  4. [Solved] 500 Errors Constantly!

    By mstratford,   
    • 6 replies
    • 1.9k views

  5. [Solved] Cpanel Error

    By rezabagh,
    • 0 replies
    • 784 views

  6. [Solved] Cannot Park Domian.

    By loll,
    • 0 replies
    • 572 views

  7. [Inactive] Internal Server Error

    By krajicek,   
    • 0 replies
    • 1.3k views

  8. [Solved] 503 Error On Johnny

    By tikiza,
    • 1 reply
    • 528 views

  9. [Solved] No Parked Domains Allowed

    By lrncode,
    • 0 replies
    • 650 views

  10. [Solved] 503 Error

    By softlab,
    • 0 replies
    • 581 views

  11. [Inactive] Constant Errors When Trying To View Forum Posts

    By stgeorge,
    • 5 replies
    • 1.4k views

  12. [Solved] Fraudulent Domain - Queensgardenhotel.co.uk

    By Murray,
    • 0 replies
    • 940 views

  13. [Inactive] Change Main Domain Request

    By varatare,
    • 3 replies
    • 642 views

  14. [Solved] Kill Mongrel Instance

    By tashman,
    • 0 replies
    • 483 views

  15. [Solved] Ip Is Blocked By Gfw

    By peterkirin,
    • 0 replies
    • 494 views
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