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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. 500 Internal Server Error (Forums)

    By Deflect,
    • 0 replies
    • 629 views

  2. Problem moving to Johnny

    By Golden Chang,
    • 3 replies
    • 1k views

  3. Interal Server Error, constantly 1 2

    By John T,
    • 19 replies
    • 3.3k views

  4. Signup issues...

    By selvax,
    • 1 reply
    • 696 views
    • Guest
    • Guest

  5. can not put online main page

    By offer12,
    • 2 replies
    • 744 views
    • Guest
    • Guest

  6. Can't connect FTP

    By Sheken,
    • 3 replies
    • 1.2k views

  7. My Domain : Account Queued

    By akira97,
    • 4 replies
    • 1.1k views

  8. Problem moving to Stevie

    By Diego Munhoz,
    • 4 replies
    • 868 views

  9. Please install web.py framework

    By BlackThuder,
    • 4 replies
    • 1.8k views
    • Guest
    • Guest

  10. request for domain change

    By robcugal,
    • 3 replies
    • 2.2k views

  11. Delete Forum Account

    By Guest Golden Chang II,
    • 5 replies
    • 800 views

  12. Username was not found in the database

    By mann,
    • 1 reply
    • 621 views
    • Guest
    • Guest

  13. Where is the Johnny server located?

    By jagzjagz,
    • 2 replies
    • 953 views

  14. Account suspended

    By me009,
    • 3 replies
    • 806 views

  15. Email notification for account inactivity 1 2

    By alteisenriese,
    • 15 replies
    • 3.3k views
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