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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. Phishing website - http://www.ocbcb-my.net/en/

    By jsliw,
    • 2 replies
    • 1.1k views

  2. I need a domain name change 1 2

    By khallows,
    • 18 replies
    • 3.5k views

  3. cPanel Login

    By Josephine,
    • 2 replies
    • 986 views

  4. Domain Change Link Wrong

    By Krydos,
    • 3 replies
    • 759 views

  5. Can't register

    By Wukl,
    • 7 replies
    • 1.7k views

  6. Account Deletion

    By Exhost,
    • 5 replies
    • 8.9k views

  7. Account Suspended!

    By mask364,
    • 3 replies
    • 785 views

  8. Account in Limbo?

    By HiMi,
    • 1 reply
    • 1.1k views

  9. Active account changed to Queued

    By RJ Consulting,
    • 2 replies
    • 873 views

  10. Account never got outside the queue

    By phoenix3,
    • 4 replies
    • 1.4k views

  11. Account Suspended

    By gulliver2,
    • 1 reply
    • 582 views

  12. Account Suspended

    By okschool,
    • 11 replies
    • 1.7k views
    • Guest
    • Guest

  13. HELIOHOST ACCOUNT SUSPENDED

    By b3amos,
    • 2 replies
    • 624 views

  14. HELIOHOST ACCOUNT SUSPENDED

    By rezabagh,
    • 1 reply
    • 855 views

  15. New website in Queue longer then 2 days

    By sparta,
    • 3 replies
    • 1.1k views
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