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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,786 topics in this forum

  1. [Solved] Backup Files

    By Alegrowin,
    • 3 replies
    • 730 views

  2. [Solved] Stevie /tmp Full

    By GLaDOS,
    • 9 replies
    • 1.8k views

  3. [Solved] Request To Change Server

    By rhaberko,
    • 2 replies
    • 528 views

  4. [Solved] Stevie Down For Last 2 Or 3 Days?

    By tdevhost,
    • 4 replies
    • 820 views

  5. [Solved] Please Delete My Account

    By cyberc5,
    • 1 reply
    • 740 views

  6. [Solved] Please Delete My Account

    By biggd,
    • 1 reply
    • 518 views

  7. [Solved] Please Delete My Account From Www.heliohost.org

    By vaibhav8,   
    • 1 reply
    • 1.8k views

  8. [Solved] Mail Server Issues?

    By jayiafd,
    • 2 replies
    • 593 views

  9. [Solved] Continuous 500 Error On Stevie

    By barricade,   
    • 4 replies
    • 1.7k views

  10. [Solved] Switch Servers: Thom77

    By thom77,
    • 5 replies
    • 1.3k views

  11. [Solved] Heliohost Account Error: Dns Entry Already Exists

    By cookiesui,
    • 3 replies
    • 705 views

  12. [Solved] Login Reset Request

    By Jonny,
    • 2 replies
    • 980 views

  13. [Solved] Can't Login To Cpanel

    By bbio78,   
    • 2 replies
    • 933 views

  14. [Solved] Running Jsp On Johnny

    By phChaos,   
    • 5 replies
    • 2.6k views

  15. [Solved] Can't Login To Cpanel

    By DetreS,
    • 2 replies
    • 1.1k views
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