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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,258 topics in this forum

  1. Parked Domain Removal Problem

    By trante,
    • 1 reply
    • 581 views

  2. Email - Webmail - Down ?

    By bdistler,
    • 1 reply
    • 897 views

  3. I Forgot My Username And Password :)

    By duman,
    • 2 replies
    • 476 views

  4. Question About Dedicated Ip Address

    By rainman,
    • 3 replies
    • 958 views

  5. Did Johnny Go Down This Morning?

    By xwinuser,
    • 0 replies
    • 703 views

  6. Why Do I Keep Getting This Error?

    By Nathan Johnson,
    • 6 replies
    • 1.6k views

  7. [SOLVED] Keep Getting Database Errors

    By Pasarel,
    • 3 replies
    • 582 views

  8. Php Include() And Require Not Working()

    By jkblitz,   
    • 2 replies
    • 822 views

  9. Can't Ftp In Or See Cpanel Fully

    By gadgetcc2,
    • 1 reply
    • 612 views

  10. Requesting Adjustment

    By lisanet,
    • 5 replies
    • 878 views
    • Guest
    • Guest

  11. Ns2 Has Lost Some Dns Records Again

    By Piotr GRD,
    • 1 reply
    • 709 views

  12. Cpanel And My Site Won't Load

    By Nathan Johnson,
    • 6 replies
    • 1.7k views

  13. Can Anyone Tell Me Why Stevie Spends All This Time Down?

    By stgeorge,   
    • 8 replies
    • 1.9k views
    • Guest
    • Guest

  14. Perl Framework Install

    By vol7ron,   
    • 2 replies
    • 1.6k views

  15. Please Help

    By ibtisam,
    • 2 replies
    • 769 views
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