Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,872 topics in this forum

  1. Get Account-Queued Again ?

    By aamsur,
    • 13 replies
    • 2.9k views

  2. Does HelioHost support @font-face?

    By jalpro,
    • 5 replies
    • 1.7k views
    • Guest
    • Guest

  3. Account suspended

    By Eduardo Vila,
    • 5 replies
    • 1.1k views
    • jje
    • jje

  4. cant connect ftp

    By stayhc,
    • 11 replies
    • 1.7k views
    • jje
    • jje

  5. Account Renewal Difficulty

    By IanR,
    • 6 replies
    • 833 views
    • jje
    • jje

  6. Internal Server Error on .php not .html

    By Krydos,
    • 9 replies
    • 1.3k views
    • jje
    • jje

  7. Account Suspened

    By schmidt,
    • 4 replies
    • 1.9k views
    • jje
    • jje

  8. Password reset not sending

    By ThreeBetweenTwo,
    • 1 reply
    • 483 views
    • Guest
    • Guest

  9. Problem with CPanel login

    By Chipscave,
    • 1 reply
    • 575 views
    • Guest
    • Guest

  10. the site has disappeared

    By najem,
    • 3 replies
    • 846 views
    • jje
    • jje

  11. FTP in trouble

    By Cristi80,
    • 1 reply
    • 663 views

  12. Can't login to cpanel

    By Dlget,
    • 5 replies
    • 1.3k views
    • jje
    • jje

  13. Install and Setup Ushahidi on BlueHost

    By ensemble,
    • 2 replies
    • 845 views
    • Guest
    • Guest

  14. Restore to default

    By xz81,
    • 5 replies
    • 1.4k views
    • jje
    • jje

  15. My Account killed

    By elredsia,
    • 3 replies
    • 680 views
    • jje
    • jje
×
×
  • Create New...