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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,649 topics in this forum

  1. [Solved] Domain Name Registration

    By bongi,   
    • 4 replies
    • 2k views

  2. [Solved] Accessing Control Panel

    By digiPixel,
    • 0 replies
    • 473 views

  3. [Solved] Problem With Addon Domain

    By Nimb,
    • 1 reply
    • 621 views

  4. [Inactive]Domain Parking Failed

    By Wizaard,   
    • 3 replies
    • 1.8k views

  5. [Solved] 500 Internal Server Errors

    By abradome,
    • 2 replies
    • 802 views

  6. [Solved] Login Attempt Failed!

    By chglove,   
    • 1 reply
    • 1.2k views

  7. [Solved] Problem With Srv Dns Entry

    By Nimb,
    • 0 replies
    • 779 views

  8. [Solved] Account Suspension... No Reason?

    By paulsta,   
    • 4 replies
    • 1.4k views

  9. [Inactive]basic.us.to owned by another user

    By Quin,
    • 0 replies
    • 546 views

  10. [Solved] Can't Delete Folder

    By Waflix,
    • 1 reply
    • 640 views

  11. [Solved] 500 Internal Server Error

    By Megh Parikh,   
    • 2 replies
    • 1.2k views

  12. [Solved] Accidental Account Deletion And Domain Change

    By kcctb,   
    • 1 reply
    • 1k views

  13. [Solved] Phpmyadmin Login Details

    By denoted,
    • 3 replies
    • 1.1k views

  14. [Solved] Main Domain Change

    By wobox,
    • 0 replies
    • 526 views

  15. [Solved] Has My Site Been Suspended?

    By in3D,   
    • 2 replies
    • 1.5k views
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