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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. cpanel error

    By temp power,
    • 2 replies
    • 918 views
    • Guest
    • Guest

  2. cpanel inaccessible due to lack of disk space

    By enginarc,
    • 1 reply
    • 923 views

  3. (12)Cannot allocate memory

    By inv123,
    • 3 replies
    • 1.7k views
    • Guest
    • Guest

  4. HelioHost Account Queued

    By will_fire,
    • 3 replies
    • 918 views

  5. Internal Errors?

    By Mithrandir,
    • 4 replies
    • 1.3k views
    • jje
    • jje

  6. Account not created, It's been 4 days and my site is not yet up

    By ibnul.q,
    • 3 replies
    • 1.2k views
    • jje
    • jje

  7. account inactivity and reactivate problem 1 2

    By momce,
    • 15 replies
    • 3k views

  8. change domain name

    By apo,
    • 1 reply
    • 546 views
    • Guest
    • Guest

  9. unable to login

    By temp power,
    • 1 reply
    • 956 views

  10. Changing my domain

    By EOS 9D,
    • 5 replies
    • 978 views

  11. fatal error when I try to access on SEO tools on cPanel

    By AntisheilaPower,
    • 2 replies
    • 1.2k views
    • Guest
    • Guest

  12. fatal error when I try to access on SEO tools on cPanel

    By AntisheilaPower,
    • 0 replies
    • 765 views

  13. Can't reset password

    By fengshaun,
    • 3 replies
    • 1.3k views

  14. Account not created

    By EOS 9D,
    • 1 reply
    • 3.9k views

  15. Request Main Domain Name change please.

    By aflieder,
    • 1 reply
    • 512 views
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