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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

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    By h3xacore,
    • 0 replies
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  2. [Solved] Java Availability

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  3. [Solved] Johnny Is Down

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  4. [Solved] 500 Errors Constantly!

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  5. [Solved] Cpanel Error

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  7. [Inactive] Internal Server Error

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  8. [Solved] 503 Error On Johnny

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  9. [Solved] No Parked Domains Allowed

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    • 633 views

  10. [Solved] 503 Error

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    • 0 replies
    • 570 views

  11. [Inactive] Constant Errors When Trying To View Forum Posts

    By stgeorge,
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  12. [Solved] Fraudulent Domain - Queensgardenhotel.co.uk

    By Murray,
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    • 928 views

  13. [Inactive] Change Main Domain Request

    By varatare,
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  14. [Solved] Kill Mongrel Instance

    By tashman,
    • 0 replies
    • 471 views

  15. [Solved] Ip Is Blocked By Gfw

    By peterkirin,
    • 0 replies
    • 485 views
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