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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,491 topics in this forum

  1. [Solved] Brute Force Attack On My Cpanel Account

    By apbroz@yahoo.com,
    • 1 reply
    • 730 views

  2. [Solved] Everything Is Gone? D:

    By h3xacore,
    • 1 reply
    • 908 views

  3. [Solved] My Site "facebook-Games-Forum.tk" Not Working (Gets Redirected To I Dont Know)

    By bblitz,
    • 0 replies
    • 528 views

  4. [Solved] Cannot Reset Cpanel Password

    By mutyonok,
    • 3 replies
    • 812 views

  5. [Solved] Forbidden

    By FlintLock,
    • 8 replies
    • 1.8k views

  6. [Solved] Dns Issue?

    By fletch,
    • 8 replies
    • 1.7k views

  7. [Solved] Website Down

    By nicaraguaproject,
    • 2 replies
    • 838 views

  8. [Solved] Main Domain Change

    By licobob,
    • 3 replies
    • 1k views

  9. [Solved] Fix Your ******* Servers!

    By kamranm1200,
    • 4 replies
    • 2.1k views

  10. [Solved] Domain Wont Change

    By S1mpleman,
    • 13 replies
    • 3.1k views

  11. [Solved] Johnny Has Been Slowed Down Today

    By bitoolean,
    • 6 replies
    • 1.5k views

  12. [Solved] Pdo_Pgsql Support

    By voley,   
    • 0 replies
    • 939 views

  13. [Solved] Erase Ou Reset My Heliohost Account

    By Denis Ricardo,
    • 5 replies
    • 2.4k views

  14. [Solved] Unable To Use The Addon Domain Feature.

    By Brandon Green,
    • 1 reply
    • 844 views

  15. [Solved] Cpanel ( Install ) Problem...

    By niennasill,   
    • 2 replies
    • 1.4k views
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