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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9960 topics in this forum

  1. ADD a pre owned domain

    By tiwarinaitik9,
    • 1 reply
    • 364 views

  2. [Solved] Domain removal

    By talesaz,
    • 1 reply
    • 444 views

  3. [Solved] edit dns

    By jnreyy,
    • 1 reply
    • 225 views

  4. Domain - remove it from httpd.conf

    By alirezadj,
    • 1 reply
    • 1.1k views

  5. [Solved] Everything Is Gone? D:

    By h3xacore,
    • 1 reply
    • 1k views

  6. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 489 views

  7. Cgi Support

    By medo99,
    • 1 reply
    • 561 views

  8. [Solved] Deploy servlet

    By crn,
    • 1 reply
    • 680 views

  9. [Solved] remove address from cluster

    By spikesp,
    • 1 reply
    • 726 views

  10. Internal Server error and Server shutdown in progress

    By eshwary,
    • 1 reply
    • 602 views

  11. [Solved] Unarchive account

    By gaajr2,
    • 1 reply
    • 680 views

  12. [Solved] Addition of Domain Name

    By aashish101,
    • 1 reply
    • 491 views

  13. Delete Account

    By thom23mat05,   
    • 1 reply
    • 478 views

  14. [Solved] change main domain

    By nextron,
    • 1 reply
    • 600 views

  15. [Solved] DNS for bgt.heliohost.us missing after the crash

    By bgt,
    • 1 reply
    • 56 views
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