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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,880 topics in this forum

  1. Lost Password

    By helionet_user,
    • 9 replies
    • 2.4k views

  2. java 503 error

    By chrong,
    • 10 replies
    • 2.1k views

  3. Problem with uploading files to cPanel

    By Nathan Johnson,
    • 3 replies
    • 1.2k views

  4. account queued again

    By bluepart,
    • 3 replies
    • 974 views

  5. Queued: fishhead

    By fishhead,
    • 8 replies
    • 1.7k views

  6. PhpPgAdmin login failed

    By James Harris,
    • 6 replies
    • 3k views
    • Guest
    • Guest

  7. [SOLVED] New Database

    By oermops,
    • 3 replies
    • 717 views
    • Guest
    • Guest

  8. please delete my domain i want to move to stevie

    By milad4,
    • 1 reply
    • 416 views
    • Guest
    • Guest

  9. [SOLVED] Suspended: petem

    By pete_m,
    • 4 replies
    • 985 views
    • Guest
    • Guest

  10. i have someone problems

    By bluepart,
    • 1 reply
    • 704 views

  11. Close Account

    By daman371,
    • 4 replies
    • 917 views
    • jje
    • jje

  12. Your captcha for domain registration does not appear.

    By megrawab,
    • 4 replies
    • 1.1k views
    • Guest
    • Guest

  13. [SOLVED] Trouble with Remote Database Access

    By Mr Phan,
    • 3 replies
    • 953 views
    • Guest
    • Guest

  14. No Access to account

    By dokwat1,
    • 5 replies
    • 1.1k views

  15. Account suspended?

    By ddi,
    • 7 replies
    • 1.1k views
    • jje
    • jje
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