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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,702 topics in this forum

  1. [Solved] Lost Password For Heliohost

    By cmcons2,   
    • 7 replies
    • 1.8k views

  2. [Inactive] Mail Reset

    By lisanet,   
    • 13 replies
    • 3k views

  3. [Solved] Request For Johnny Account

    By Shinryuu,
    • 1 reply
    • 697 views

  4. [Solved] 403 Error On Gourav.info 1 2

    By gourav,
    • 17 replies
    • 3k views

  5. [Solved] Phishing Account

    By claranet,
    • 1 reply
    • 495 views

  6. [Solved] New Domain

    By gmauricio51,   
    • 3 replies
    • 915 views

  7. [Solved] Hosting Account Installed! Or Heliohost Account Error

    By Guest hya,
    • 4 replies
    • 590 views
    • Guest
    • Guest

  8. [Solved] Suspected Phishing Account

    By Snuupy,
    • 2 replies
    • 942 views

  9. [Solved] Faq Link?

    By GLaDOS,
    • 2 replies
    • 1.5k views

  10. [Solved] I Locked Myself Out In Cpanel.

    By b1h,   
    • 0 replies
    • 682 views
    • b1h
    • b1h

  11. [Solved] Phishing Account

    By Snuupy,
    • 1 reply
    • 723 views

  12. [Inactive] I Dont Know Which Email Address Is Attached With My Account.

    By Hitzz,   
    • 1 reply
    • 890 views

  13. [Solved] Activate Addon Domains

    By fsps,
    • 2 replies
    • 551 views

  14. [Solved] Help: Parking Domain

    By rondownload,   
    • 2 replies
    • 812 views

  15. [Solved] Unable To Connect

    By ExtremeGaming,
    • 0 replies
    • 615 views
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