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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. [Solved] Softaculous Error Installing Moodle

    By zoso1976,   
    • 2 replies
    • 2.6k views

  2. [Solved] Johnny Login

    By qqzhang,
    • 2 replies
    • 1.1k views

  3. [Solved] Back Up Files On Johnny

    By uprit,
    • 3 replies
    • 1.3k views

  4. [Solved] Recover Files

    By fae,   
    • 2 replies
    • 1.1k views

  5. [Solved] Johnny Problems And Downtime

    By asherlevy,   
    • 13 replies
    • 3.7k views

  6. [Solved] Manually Delete File Please

    By ExtremeGaming,
    • 6 replies
    • 1.5k views

  7. [Solved] Keep My Account On Johnny Buy Give Me A Backup.

    By amirishere,
    • 13 replies
    • 2.1k views

  8. [Solved] File Backups And Account Deletion On Johny To Recreate On Stevie

    By infantex,
    • 7 replies
    • 1.2k views

  9. [Solved] Backup And Deletion Request

    By affestat,
    • 1 reply
    • 448 views

  10. [Solved] File Backups From Server Johny

    By jensen,   
    • 1 reply
    • 906 views

  11. [Solved] Account Move Request

    By cbusvip,   
    • 1 reply
    • 749 views

  12. [Solved] Account Deleteion Request

    By MournesCorner,   
    • 1 reply
    • 462 views

  13. [Solved] Parked Domain Issue

    By Night,
    • 1 reply
    • 450 views

  14. Backup Of Files On Johnny

    By ecoledp,
    • 1 reply
    • 434 views

  15. Back Up Files And Move To Stevie Please

    By melhall,   
    • 1 reply
    • 604 views
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