Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. WordPress Throws Error When Attempting to Upgrade

    By wlair,
    • 6 replies
    • 1.9k views
    • Guest
    • Guest

  2. my domain can't open again

    By 6664dd,
    • 1 reply
    • 709 views
    • jje
    • jje

  3. Domain Won't work

    By singhfx,
    • 4 replies
    • 1k views
    • jje
    • jje

  4. Account Queued issue

    By ORKU,
    • 1 reply
    • 931 views

  5. Account suspended for Inactivity but can't renew!

    By Southrop,
    • 3 replies
    • 676 views
    • jje
    • jje

  6. TLD Transfer from justhost

    By bsquishy,
    • 1 reply
    • 636 views

  7. Not able to use Python

    By BlackThuder,
    • 5 replies
    • 1.2k views
    • jje
    • jje

  8. New user unable to log in

    By zog,
    • 5 replies
    • 1k views
    • jje
    • jje

  9. Unable to reactivate account after periodic suspension

    By timecop,
    • 4 replies
    • 1.3k views
    • jje
    • jje

  10. Get Account-Queued Again ?

    By aamsur,
    • 13 replies
    • 2.8k views

  11. Does HelioHost support @font-face?

    By jalpro,
    • 5 replies
    • 1.6k views
    • Guest
    • Guest

  12. Account suspended

    By Eduardo Vila,
    • 5 replies
    • 1k views
    • jje
    • jje

  13. cant connect ftp

    By stayhc,
    • 11 replies
    • 1.6k views
    • jje
    • jje

  14. Account Renewal Difficulty

    By IanR,
    • 6 replies
    • 773 views
    • jje
    • jje

  15. Internal Server Error on .php not .html

    By Krydos,
    • 9 replies
    • 1.2k views
    • jje
    • jje
×
×
  • Create New...