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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,734 topics in this forum

  1. [SOLVED] NeedHelp Cant Reset Password For My Account Cpanel Login

    By Amolak,
    • 3 replies
    • 582 views

  2. Something wrong with RAR compresssion

    By Rost,
    • 4 replies
    • 956 views
    • Guest
    • Guest

  3. [SOLVED] Domain Name Change

    By Bryan Parks,
    • 4 replies
    • 693 views

  4. Illegal tools

    By Vennndetta,
    • 6 replies
    • 746 views

  5. what happend to my addon domains?

    By lozzauk,
    • 2 replies
    • 696 views

  6. [SOLVED] Java isn't working

    By abilonds,
    • 9 replies
    • 2.2k views
    • Guest
    • Guest

  7. [SOLVED] Mozilla Thunderbird - times out

    By oTc Sales & Marketing,
    • 8 replies
    • 2.3k views

  8. Account Creation Date keeps moving, leolanchas.com.ar

    By Pep,
    • 1 reply
    • 539 views
    • Guest
    • Guest

  9. HelioHost Account Queued

    By izver,
    • 2 replies
    • 1.1k views

  10. [SOLVED] Activation problem 1 2

    By akio,
    • 15 replies
    • 2k views

  11. [SOLVED] Unable to log into cPanel

    By oTc Sales & Marketing,
    • 8 replies
    • 1.5k views

  12. POP Settings for Mozilla Thunderbird

    By oTc Sales & Marketing,
    • 2 replies
    • 1.1k views

  13. [SOLVED] Account Creation Date keeps moving

    By seanm,
    • 6 replies
    • 1.1k views

  14. Unable to Renew My Website/Domain!!

    By asweeba,
    • 2 replies
    • 730 views

  15. [SOLVED] cPanel post login shows blank page

    By Travis B,
    • 4 replies
    • 1.4k views
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