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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

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Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,362 topics in this forum

  1. Mysql/Cpanel/Helionet downtime

    By simjus,
    • 2 replies
    • 863 views

  2. Mysqldb For Python 2.7 - Installation Request

    By Oriwen,
    • 0 replies
    • 359 views

  3. MySQLdb in Python gives error

    By arjun024,
    • 7 replies
    • 1.1k views

  4. Mysqli_Connect

    By mauer,   
    • 2 replies
    • 795 views

  5. Name Change

    By Bryan Parks,
    • 2 replies
    • 535 views

  6. Name Server Issue

    By Upendran,
    • 3 replies
    • 1.7k views

  7. Name Servers

    By pacman,
    • 1 reply
    • 886 views

  8. name servers

    By lvlacleod,
    • 1 reply
    • 936 views

  9. Name Servers

    By lucky1,
    • 2 replies
    • 695 views

  10. Nameserver

    By viewit,
    • 4 replies
    • 579 views

  11. Nameservers

    By zyntak,
    • 1 reply
    • 822 views

  12. Nameservers

    By dorristy,
    • 7 replies
    • 602 views

  13. Nameservers of heliohost have not been updated for about two weeks

    By niemen,
    • 5 replies
    • 573 views

  14. Nebwie

    By bharbet,
    • 0 replies
    • 305 views

  15. Nebwie

    By bharbet,
    • 2 replies
    • 736 views
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