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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,348 topics in this forum

  1. [Solved] Username Change Request

    By Hahli,
    • 2 replies
    • 674 views

  2. [Solved] Forum Account Deletion

    By Guest joshf,   
    • 1 reply
    • 1k views

  3. [Inactive] Can't Signup

    By mtlive,
    • 1 reply
    • 578 views

  4. [Solved] Request Process Kill

    By abradome,
    • 1 reply
    • 549 views

  5. [Solved] Mysql Connection Problem

    By birdscout,
    • 3 replies
    • 732 views

  6. [Solved] Server Is Currently Not Licensed

    By idan511,   
    • 2 replies
    • 1.4k views

  7. [Solved] Change Of Main Domain

    By spikesp,
    • 2 replies
    • 621 views

  8. [Solved] Open Ports

    By curseant,
    • 14 replies
    • 2.1k views

  9. [Solved] Addon Domain Problem

    By spikesp,
    • 2 replies
    • 594 views

  10. [Solved] Unexpected Database Error - Mysql Backup Issue

    By K_Rivers,   
    • 7 replies
    • 937 views

  11. [Solved] Request For Dedicated Ip

    By hrce2,   
    • 1 reply
    • 713 views

  12. [Solved] Can't Signup On Stevie

    By asvi,
    • 7 replies
    • 787 views

  13. [Solved] Cannot Instal My Ssl Certificate

    By hrce2,   
    • 2 replies
    • 836 views

  14. [Solved] Supprt Faq

    By DudeStarship,   
    • 2 replies
    • 810 views

  15. [Solved] Login Problems

    By oninski,
    • 1 reply
    • 913 views
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