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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Stevie Timeout

    By noatakzak,
    • 12 replies
    • 2.1k views
    • Guest
    • Guest

  2. [SOLVED] Perl 500 Internal Server Error

    By James Leon,
    • 10 replies
    • 1.7k views

  3. New account creation - How long does it take?

    By wolstech,
    • 4 replies
    • 1.3k views

  4. [SOLVED] host transport and already registered problem

    By akio,
    • 7 replies
    • 1.1k views

  5. Allowed memory size of 134217728 bytes exhausted

    By Cbeppe,
    • 4 replies
    • 1.1k views

  6. [SOLVED] 500 Internal Server Error

    By Hue Phong Mobile,
    • 4 replies
    • 886 views

  7. [SOLVED] cPanel Login?

    By jwjames83,
    • 6 replies
    • 1.3k views

  8. [SOLVED] Password reset e-mail not being sent?

    By camper523,
    • 4 replies
    • 748 views

  9. my suspended webaite

    By Kbailey,
    • 2 replies
    • 811 views

  10. public html and www folder was delted

    By bluepart,
    • 3 replies
    • 742 views

  11. [SOLVED] Can't update my site

    By brickmack,
    • 3 replies
    • 551 views
    • jje
    • jje

  12. Unable to uninstall frontpage extensions

    By zooter,
    • 6 replies
    • 1k views

  13. Problem with Java

    By theboss,
    • 2 replies
    • 564 views

  14. Softaculous/joomla 1.7 install error

    By ericardom,
    • 2 replies
    • 1.2k views

  15. Account Being Used For Fraud

    By Justica4all,
    • 1 reply
    • 1.3k views
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