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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,126 topics in this forum

  1. [Solved] Request For Backup

    By ExtremeGaming,
    • 1 reply
    • 427 views

  2. [Solved] Can I Get My Sites Johnny Backup Files Aswell As Switch To Stevie?

    By tmdev,
    • 1 reply
    • 343 views

  3. [Solved] Backup Files + Server Change

    By junaid,
    • 1 reply
    • 449 views

  4. [Solved] Data Backup

    By bugoy,   
    • 3 replies
    • 972 views

  5. [Solved] Request Backup Files (Johnny)

    By yason,   
    • 2 replies
    • 1k views

  6. [Solved] Data @ Johnny

    By abhatia923,   
    • 1 reply
    • 1k views

  7. [Solved] Backup Files @ Johnny

    By jugal,   
    • 2 replies
    • 1.2k views

  8. [Solved] Backup Files

    By Alegrowin,
    • 3 replies
    • 513 views

  9. [Solved] Stevie /tmp Full

    By GLaDOS,
    • 9 replies
    • 1.4k views

  10. [Solved] Request To Change Server

    By rhaberko,
    • 2 replies
    • 386 views

  11. [Solved] Stevie Down For Last 2 Or 3 Days?

    By tdevhost,
    • 4 replies
    • 633 views

  12. [Solved] Please Delete My Account

    By cyberc5,
    • 1 reply
    • 577 views

  13. [Solved] Please Delete My Account

    By biggd,
    • 1 reply
    • 348 views

  14. [Solved] Please Delete My Account From Www.heliohost.org

    By vaibhav8,   
    • 1 reply
    • 1.7k views

  15. [Solved] Mail Server Issues?

    By jayiafd,
    • 2 replies
    • 421 views
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