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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,348 topics in this forum

  1. [Solved] How's My Site's Load Doing?

    By toxicious,
    • 11 replies
    • 1.5k views

  2. [Solved] Deploying .war File

    By rascove,
    • 2 replies
    • 323 views

  3. [Solved] Please Why Is It That Message Sent To Yahoo Return Back As Failure

    By gckarl,
    • 2 replies
    • 574 views

  4. [Solved] Ffmpeg As A New Feature

    By zeplixco,
    • 2 replies
    • 466 views

  5. [Solved] Password Reset Not Working

    By nickb,
    • 1 reply
    • 264 views

  6. [Inactive] Cpanel: Addon Domains And Subdomains Show Zero

    By Imam Indra Prayudi,
    • 1 reply
    • 685 views

  7. [Solved] Cpanel Password Will Not Reset - Cannot Access My Site!

    By woohoo,   
    • 2 replies
    • 730 views

  8. [Solved] Reached My Max Process Limit Again...

    By toxicious,
    • 2 replies
    • 807 views

  9. [Solved] Index Page Content Not Showing For My Wesitei

    By john075,
    • 2 replies
    • 441 views

  10. [Solved] Website Unreachable.

    By tristan,
    • 2 replies
    • 758 views

  11. [Solved] 500 Internal Server Error - Installing Wordpress

    By donnnie,   
    • 5 replies
    • 1.8k views

  12. [Inactive] Can't Sign In To Heliohost Account

    By jacinta,   
    • 1 reply
    • 430 views

  13. [Solved] Main Domain Change

    By ravenx30,
    • 6 replies
    • 1k views

  14. [Solved] Registration Done - Account Not Useable

    By social,
    • 2 replies
    • 417 views

  15. [Solved] Deploying .war

    By uniotaku,
    • 6 replies
    • 817 views
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