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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. Subdomain Can't Be Deleted

    By mhea,
    • 13 replies
    • 1.5k views
    • Guest
    • Guest

  2. Mysql Database Has Been Wiped Out? 1 2

    By opportunity,   
    • 17 replies
    • 4.7k views

  3. 500 Internal Server Error

    By dream11,   
    • 3 replies
    • 1.3k views
    • Guest
    • Guest

  4. 500 For Php Scripts On Stevie

    By Piotr GRD,
    • 1 reply
    • 621 views
    • Guest
    • Guest

  5. Delete Forum Account

    By Guest Propaganistas,
    • 1 reply
    • 270 views

  6. Mysql Errors

    By Kli,
    • 12 replies
    • 2.3k views
    • Kli
    • Kli

  7. [SOLVED] Php Files Returning 403 Error

    By sparta,
    • 3 replies
    • 815 views
    • Guest
    • Guest

  8. Heliohost Has Encountered An Error During Installation

    By mahai,
    • 14 replies
    • 2k views
    • Guest
    • Guest

  9. Johnny Maths222

    By maths222,
    • 4 replies
    • 841 views

  10. Need Assistance Setting Up Cronjob

    By opportunity,   
    • 5 replies
    • 1.8k views

  11. [SOLVED] Account Corruption

    By maths222,
    • 3 replies
    • 620 views
    • Guest
    • Guest

  12. Sub Domains Creation Failures

    By eadiouf,   
    • 1 reply
    • 792 views
    • Guest
    • Guest

  13. Weird Behaviour Of Clock On Stevie

    By Piotr GRD,   
    • 6 replies
    • 1.1k views

  14. Why Mail From Site Failed ?

    By shubho,   
    • 1 reply
    • 830 views

  15. [SOLVED] Nameserver Record Synchronization Problem

    By RoujoImagi,   
    • 7 replies
    • 1.8k views
    • Guest
    • Guest
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