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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Problem With Mysql_connect() Function

    By chglove,   
    • 0 replies
    • 1.3k views

  2. [Solved] Need Another Shared Ip Address.

    By chglove,   
    • 0 replies
    • 974 views

  3. [Solved] 301 Moved Permanently.

    By djalmabright,
    • 1 reply
    • 562 views

  4. [Solved] I Can't Login My Account. "cannot Find The Username In Database."

    By Mongsangga,   
    • 1 reply
    • 1.4k views

  5. [Solved] Lost Password for Heliohost

    By bradders2125,
    • 2 replies
    • 663 views

  6. [Inactive]Java, Help

    By mperk,   
    • 1 reply
    • 1.5k views

  7. [Inactive]Problem With Character Sets

    By v4free,
    • 1 reply
    • 1.3k views

  8. [Solved] My Website Doesnt Load.

    By 100nir100,
    • 0 replies
    • 314 views

  9. [Solved] Lost My Password For Heliohost Cpanel

    By 100nir100,
    • 2 replies
    • 531 views

  10. [Solved] Can Not Login - Password Reset Not Working

    By kent,
    • 1 reply
    • 462 views

  11. [Inactive]Password Problem

    By mtlbassix,
    • 1 reply
    • 489 views

  12. [Solved] Account, Password Not Working, Emails Not Received

    By HBAndrew,
    • 4 replies
    • 597 views

  13. [Solved] Password Not Workingand Emails Not Sending

    By artstraining,
    • 1 reply
    • 383 views

  14. [Solved] Log In Problem

    By Kaiizer,
    • 2 replies
    • 714 views

  15. [Solved] Try Download Folder Get Pinned To Firewall

    By bdistler,
    • 3 replies
    • 729 views
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