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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,654 topics in this forum

  1. [Solved] Out Of /tmp Space? Joomla Error

    By pgn4web,   
    • 4 replies
    • 2.2k views

  2. [Solved] Unable To Create Thunderbird Account

    By robinsiebler,
    • 2 replies
    • 579 views

  3. [Solved] Can't Access My Account/homepage From Certain Address (From Home)

    By Tarzan,
    • 5 replies
    • 881 views

  4. [Solved] Name Servers Not Working?

    By Guest orb123,
    • 2 replies
    • 345 views
    • Guest
    • Guest

  5. [Solved] Passwords Won't Reset

    By lisanet,   
    • 9 replies
    • 1.7k views

  6. [Solved] Issue With Password Reset

    By neoparax,
    • 5 replies
    • 929 views

  7. [Solved] Can't Access Website

    By slocum,
    • 1 reply
    • 562 views

  8. [Solved] Johnny License Expired 1 2 3

    By schimpfk,   
    • 33 replies
    • 6.6k views

  9. [Solved] Problems Mqsl Phpadmim

    By panela,
    • 5 replies
    • 1.1k views

  10. [Inactive] Virus In Website Files.

    By jbirdweb,   
    • 3 replies
    • 991 views

  11. [Solved] Stevie Cpanel License

    By heritage,   
    • 8 replies
    • 2k views

  12. [Solved] Problem Accessing Website, Cpanel And Web-Mail

    By baxter,   
    • 4 replies
    • 717 views

  13. [Solved] Request For Account Reset

    By Waflix,
    • 3 replies
    • 1.2k views

  14. HelioHost IRC Channel 1 2

    By jje,
    • 17 replies
    • 9k views

  15. [Solved] Java Not Working For My Account Though It Was Activated

    By john075,
    • 2 replies
    • 677 views
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