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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,593 topics in this forum

  1. HelioHost IRC Channel 1 2

    By jje,
    • 17 replies
    • 8.9k views

  2. [Solved] Java Not Working For My Account Though It Was Activated

    By john075,
    • 2 replies
    • 662 views

  3. [Solved] I Can Not Access My Account

    By darktdw,
    • 1 reply
    • 357 views

  4. [Solved] Problem Adding Addon Domain

    By abhatia923,   
    • 5 replies
    • 1.8k views

  5. [Solved] Domain 'sergiomoveis.net.br'

    By luizmax,   
    • 3 replies
    • 593 views

  6. [Solved] Heliohost Account Queued.

    By eoacosta,
    • 2 replies
    • 596 views

  7. [Solved] Port 5000 Is Blocked.

    By Martijnie,   
    • 1 reply
    • 1.2k views

  8. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 424 views

  9. [Solved] Delete My Account!

    By Jimbo1qaz,   
    • 3 replies
    • 1.2k views

  10. [Solved] Error Starting Struts Application

    By softlab,
    • 1 reply
    • 481 views

  11. [Solved] Error While Adding Domaine Name Using "addon Domains"

    By junk099,
    • 4 replies
    • 982 views

  12. [Solved] Can't Login To My Account

    By Norway174,
    • 2 replies
    • 634 views

  13. [Solved] Cant Login Cpanel - Reset Password Not Working

    By aamsur,
    • 1 reply
    • 629 views

  14. [Solved] Cannot Upload An Archive With File Manager

    By stgeorge,   
    • 1 reply
    • 1.3k views

  15. [Solved] Request For Deploy

    By softlab,
    • 2 replies
    • 502 views
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