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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,192 topics in this forum

  1. [Solved] Team Haxorsistz?

    By Pasarel,
    • 3 replies
    • 1.3k views

  2. [Solved] Heliohost Account Error - A Dns Entry Already Exists

    By Sai,
    • 1 reply
    • 343 views

  3. [Solved] Problem With Parking Domain

    By havaye_taze,
    • 2 replies
    • 424 views

  4. [Solved] Php Mail Troubles

    By Pol,
    • 12 replies
    • 1.3k views
    • Pol
    • Pol

  5. [Solved] Addon Domains 0/0, Can't Add Domain!

    By infoharv,
    • 4 replies
    • 482 views

  6. [Solved] Dedicated Ip

    By pdfs30,   
    • 5 replies
    • 536 views

  7. [Solved] Lost Cpanel Password

    By croton,
    • 1 reply
    • 337 views

  8. [Solved] Mysql Server Has Been Offline For At Least 7 Hours

    By gacanepa,   
    • 2 replies
    • 601 views

  9. [Solved] Problem Uploading Files, Access Denied Via Cpanel, While Not In Ftp

    By D351GN,
    • 7 replies
    • 1.2k views

  10. [Solved] Email Smtp Error, Can't Send Email.

    By donnnie,
    • 2 replies
    • 790 views

  11. [Solved] Email Service Unstable

    By GLaDOS,
    • 4 replies
    • 594 views

  12. [Solved] Username Change Request

    By Hahli,
    • 2 replies
    • 635 views

  13. [Solved] Forum Account Deletion

    By Guest joshf,   
    • 1 reply
    • 975 views

  14. [Inactive] Can't Signup

    By mtlive,
    • 1 reply
    • 529 views

  15. [Solved] Request Process Kill

    By abradome,
    • 1 reply
    • 505 views
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