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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,277 topics in this forum

  1. [Solved] Asking Permission To Have More Than One Account

    By raykai,
    • 6 replies
    • 716 views

  2. [Solved] I Have A Problem With Phpmyadmin

    By osratelm,
    • 1 reply
    • 379 views

  3. [Solved] Account Active. Website Cannot Be Displayed

    By SR1,
    • 2 replies
    • 370 views
    • SR1
    • SR1

  4. [Solved] Cpanel Login Page Not Loading

    By raykai,
    • 3 replies
    • 656 views

  5. [Solved] Domain Doesn't Change

    By MarioErmando,
    • 3 replies
    • 786 views

  6. [Solved] Account Got Created, But Username Is Lost

    By ben_bre1,
    • 4 replies
    • 398 views

  7. [Solved] Park Domain

    By Crystala,
    • 3 replies
    • 1k views

  8. [Solved] Heliohost Account Queued For How Long?

    By isitpossible,
    • 2 replies
    • 751 views

  9. [Solved] Unable To Login Or Reset Password

    By isitpossible,
    • 13 replies
    • 2.4k views

  10. [Solved] Stevie: This Server Is Currently Not Licensed

    By Paganini,   
    • 1 reply
    • 1.1k views

  11. [Solved] I Wish To Continue With Two Accounts.

    By gourav,   
    • 2 replies
    • 802 views

  12. [Solved] Parked Domain Problem

    By sisav,
    • 3 replies
    • 571 views

  13. [Solved] Error In Adding A New Domain

    By enuvio,
    • 1 reply
    • 491 views

  14. [Solved] Java Enabled But Not Working

    By deividlm,
    • 2 replies
    • 356 views

  15. [Solved] Configuring Odbc For Mysql

    By isitpossible,   
    • 1 reply
    • 595 views
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