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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Solved] Can't Connect To Mail Server

    By toys4u,
    • 4 replies
    • 1.3k views

  2. [Solved] Website & Account Disappeared

    By tablecat,
    • 7 replies
    • 842 views

  3. [Solved] Want To Delete Account Or Change Domain, Get Refused.

    By andoru,
    • 2 replies
    • 440 views

  4. [Solved] Retrieve Account Information

    By JcX,
    • 7 replies
    • 2k views

  5. [Solved] May I Configure Sftp Connection? How?

    By James Leon,   
    • 0 replies
    • 713 views

  6. [Solved] Configure Browscap.ini

    By randomer679,
    • 4 replies
    • 919 views

  7. [Solved] Johnny Going Down For Just Me Every 5Min

    By Draknid,
    • 1 reply
    • 454 views

  8. [Solved] Parked Domain Adding Problem.

    By felix95,   
    • 2 replies
    • 1.6k views

  9. [SOLVED] Server Not Licensed Message

    By Guest artfultrillium,
    • 1 reply
    • 447 views

  10. [SOLVED] Cpanel Error

    By jimrobins,
    • 5 replies
    • 663 views

  11. [Solved] Legacy Ftp Exporting Issue

    By tq1fkhc,   
    • 2 replies
    • 468 views

  12. [Solved] Cpanel Not Working

    By arfath khan,   
    • 0 replies
    • 1.1k views

  13. [Solved] Bottle + Apache Instalation?

    By Pegazux,   
    • 0 replies
    • 939 views

  14. [Solved] Lost Subdomains, Can't Edit Zone File

    By Ice IT Support,
    • 7 replies
    • 1.8k views

  15. [Solved] Forgotten User Name. Request You To Delete Existing Account

    By sumitprosoft,   
    • 1 reply
    • 464 views
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