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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,194 topics in this forum

  1. [Solved] Attempting To Make New Account

    By Master649,   
    • 3 replies
    • 1.1k views

  2. [Solved] Delete My Account

    By ltlt,
    • 2 replies
    • 299 views

  3. [Solved] Email Problems

    By r0nmlt,   
    • 1 reply
    • 269 views

  4. [Solved] Cpanel License Activation

    By IFeelStupid,
    • 4 replies
    • 678 views

  5. [Solved] Mistake While Choosing Domain Name

    By teleport,
    • 3 replies
    • 836 views

  6. [Solved] Shell Command

    By Melsher,
    • 6 replies
    • 881 views

  7. [Solved] Phpmyadmin Error

    By igotyou,   
    • 2 replies
    • 943 views

  8. [Solved] Site Not Working At All

    By dylanm312,   
    • 7 replies
    • 1.7k views

  9. [Solved] Cannot Reset Password

    By maraey,
    • 6 replies
    • 844 views

  10. [Solved] Mysql, Too Many Connection Errors (External Access)

    By edoedox,
    • 6 replies
    • 776 views

  11. [Solved] My Heliohost Site Haked

    By latmiz,
    • 4 replies
    • 537 views

  12. [Solved] Can Not Delete Folder And File

    By Sandip,   
    • 1 reply
    • 939 views

  13. [Inactive] Lycanobot

    By fdeath,
    • 1 reply
    • 365 views

  14. [Solved] How Come Java Is Still Not Activated?

    By lij62279,
    • 2 replies
    • 498 views

  15. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 298 views
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