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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] ACTIVATE MY ACCOUNT

    By forsalef,
    • 2 replies
    • 755 views

  2. DNS Configuration on Heliohost's Plesk

    By redactu,
    • 2 replies
    • 508 views

  3. PMA is down

    By software advisor henry,
    • 2 replies
    • 1.9k views

  4. Account Suspended

    By quadmud,
    • 2 replies
    • 1.8k views

  5. [Solved] Can't Park Domain.

    By Meritha,
    • 2 replies
    • 742 views

  6. 500 Internal Server Error

    By onbots,
    • 2 replies
    • 760 views

  7. [Solved] Restart mysql server

    By ventbook,
    • 2 replies
    • 1.1k views

  8. [Solved] Update my email address

    By ytmusic,   
    • 2 replies
    • 845 views

  9. [Solved] Add a new domain

    By karvp,
    • 2 replies
    • 612 views

  10. [Solved] Reset acc

    By mycodelab,
    • 2 replies
    • 621 views

  11. [Solved] Request sub domain

    By spmcoolnits,
    • 2 replies
    • 157 views

  12. [Inactive] Domain

    By fcfbin,
    • 2 replies
    • 117 views

  13. [Inactive] 503 Service Unvailable

    By johnreignrojo23,
    • 2 replies
    • 139 views

  14. Upgrade Mysql On Stevie [Suggestion]

    By paladox2014,
    • 2 replies
    • 628 views

  15. The login is invalid

    By mooakat1,
    • 2 replies
    • 790 views
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