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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,281 topics in this forum

  1. [Solved] Heliohost 2Nd Name Server Down.

    By souravndp,   
    • 2 replies
    • 1.2k views

  2. [Solved] Unable To Send Or Receive Email On Stevie

    By AllegraSkye,
    • 1 reply
    • 339 views

  3. Half-Dropped Database...

    By wolstech,
    • 0 replies
    • 330 views

  4. Can't Access To Cpanel And Phpmyadmin

    By To175,
    • 1 reply
    • 376 views

  5. Email Not Sending

    By jedirogue,
    • 0 replies
    • 332 views

  6. Addon Domain. Dns Point

    By souravndp,
    • 2 replies
    • 447 views

  7. [Solved] Cant Login And Forgot Password Doesnt Send Email

    By furyjeff13,   
    • 4 replies
    • 1.4k views

  8. [Solved] Website Not Up

    By nipuntk,   
    • 6 replies
    • 576 views

  9. [Solved] Temporary Quota Increase

    By Gamegoofs2,
    • 3 replies
    • 482 views

  10. [Solved] Unable To Set Nameservers

    By neoUser,
    • 3 replies
    • 980 views

  11. [Solved] Perl Nor Php Can Reach Mysql Db

    By dcm,
    • 4 replies
    • 561 views
    • dcm
    • dcm

  12. [Solved] Mysql Socket Error On Stevie

    By To175,
    • 3 replies
    • 447 views

  13. E-Mail Sending Limit

    By chuck,
    • 3 replies
    • 532 views

  14. [Solved] Can't Reset Cpanel Password

    By jp904,   
    • 1 reply
    • 790 views

  15. [Solved] Error 500 Using Mediawiki

    By paladox2014,
    • 3 replies
    • 465 views
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