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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,471 topics in this forum

  1. [Solved] Cannot Access Ftp Or Cpanel.

    By hussam,
    • 2 replies
    • 533 views

  2. Problem Connecting To Mysql Server

    By XcentY,
    • 5 replies
    • 945 views

  3. Encountered An Error During Installation - Unable To Add User Xyz

    By yd306,
    • 1 reply
    • 630 views

  4. Question About 30 Days Login

    By XcentY,
    • 2 replies
    • 866 views

  5. Sub-Domain Cname Entry Not Working

    By gujsingh,   
    • 1 reply
    • 1.2k views

  6. [Solved] Cpanel Login

    By Lena,
    • 5 replies
    • 1.2k views

  7. Reset Password Not Working

    By juancoob,
    • 5 replies
    • 717 views

  8. [Solved] Cpanel On Stevie Help

    By paladox2014,
    • 4 replies
    • 617 views

  9. [Solved] Help Please

    By paladox2014,
    • 2 replies
    • 669 views

  10. [Solved] My Site Not Open

    By elmersal,
    • 1 reply
    • 585 views

  11. Stevie Mysql Not Working

    By Kingpin007,
    • 3 replies
    • 734 views

  12. 500 Internal Service Error

    By dogboydog,   
    • 6 replies
    • 985 views

  13. Mysql Server Offline For A Long Time

    By Kingpin007,
    • 1 reply
    • 693 views

  14. Mysql Server Offline Everyone Or Just Me

    By qsgt,
    • 3 replies
    • 744 views

  15. Delete Website

    By ngyukang,
    • 1 reply
    • 639 views
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