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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Can't Access My Account/homepage From Certain Address (From Home)

    By Tarzan,
    • 5 replies
    • 553 views

  2. [Solved] Name Servers Not Working?

    By Guest orb123,
    • 2 replies
    • 243 views
    • Guest
    • Guest

  3. [Solved] Passwords Won't Reset

    By lisanet,   
    • 9 replies
    • 1.2k views

  4. [Solved] Issue With Password Reset

    By neoparax,
    • 5 replies
    • 626 views

  5. [Solved] Can't Access Website

    By slocum,
    • 1 reply
    • 408 views

  6. [Solved] Johnny License Expired 1 2 3

    By schimpfk,   
    • 33 replies
    • 4.7k views

  7. [Solved] Problems Mqsl Phpadmim

    By panela,
    • 5 replies
    • 786 views

  8. [Inactive] Virus In Website Files.

    By jbirdweb,   
    • 3 replies
    • 738 views

  9. [Solved] Stevie Cpanel License

    By heritage,   
    • 8 replies
    • 1.5k views

  10. [Solved] Problem Accessing Website, Cpanel And Web-Mail

    By baxter,   
    • 4 replies
    • 469 views

  11. [Solved] Request For Account Reset

    By Waflix,
    • 3 replies
    • 856 views

  12. HelioHost IRC Channel 1 2

    By jje,
    • 17 replies
    • 8.2k views

  13. [Solved] Java Not Working For My Account Though It Was Activated

    By john075,
    • 2 replies
    • 498 views

  14. [Solved] I Can Not Access My Account

    By darktdw,
    • 1 reply
    • 247 views

  15. [Solved] Problem Adding Addon Domain

    By abhatia923,   
    • 5 replies
    • 1.5k views
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