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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,739 topics in this forum

  1. [Solved] Passwords Won't Reset

    By lisanet,   
    • 9 replies
    • 1.1k views

  2. [Solved] Issue With Password Reset

    By neoparax,
    • 5 replies
    • 558 views

  3. [Solved] Can't Access Website

    By slocum,
    • 1 reply
    • 357 views

  4. [Solved] Johnny License Expired 1 2 3

    By schimpfk,   
    • 33 replies
    • 4.4k views

  5. [Solved] Problems Mqsl Phpadmim

    By panela,
    • 5 replies
    • 716 views

  6. [Inactive] Virus In Website Files.

    By jbirdweb,   
    • 3 replies
    • 675 views

  7. [Solved] Stevie Cpanel License

    By heritage,   
    • 8 replies
    • 1.4k views

  8. [Solved] Problem Accessing Website, Cpanel And Web-Mail

    By baxter,   
    • 4 replies
    • 417 views

  9. [Solved] Request For Account Reset

    By Waflix,
    • 3 replies
    • 784 views

  10. HelioHost IRC Channel 1 2

    By jje,
    • 17 replies
    • 8k views

  11. [Solved] Java Not Working For My Account Though It Was Activated

    By john075,
    • 2 replies
    • 439 views

  12. [Solved] I Can Not Access My Account

    By darktdw,
    • 1 reply
    • 210 views

  13. [Solved] Problem Adding Addon Domain

    By abhatia923,   
    • 5 replies
    • 1.4k views

  14. [Solved] Domain 'sergiomoveis.net.br'

    By luizmax,   
    • 3 replies
    • 365 views

  15. [Solved] Heliohost Account Queued.

    By eoacosta,
    • 2 replies
    • 407 views
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