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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,510 topics in this forum

  1. Connecting To Mysql Database

    By milan,   
    • 10 replies
    • 4.3k views

  2. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 587 views

  3. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 460 views

  4. [Solved] Deploy War File Request

    By bugrepor,
    • 3 replies
    • 710 views

  5. [Solved] Not Able To Login To Cpanel

    By chinglam,   
    • 2 replies
    • 1.5k views

  6. Cannot Load The Cpanel On Tommy

    By K_Rivers,
    • 5 replies
    • 1.2k views

  7. Tommy And Timing Out

    By leegold1,
    • 5 replies
    • 966 views

  8. I'm Getting An Error Trying To Connect To A Postgresql Database

    By dranser,   
    • 2 replies
    • 1.5k views

  9. [Solved] Postgres Database Access Request

    By azurena,
    • 1 reply
    • 476 views

  10. I Can't Access Johnny.heliohost.org:2083

    By gwd,   
    • 1 reply
    • 1.5k views

  11. [Solved] Inactive Account Message

    By midonao,
    • 2 replies
    • 646 views

  12. [Solved] Helionet Times Out

    By leegold1,
    • 4 replies
    • 790 views

  13. Max_User_Connections Variable Change

    By chanders,
    • 6 replies
    • 941 views

  14. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 456 views

  15. [Solved] Re Enable Allow_Url_Fopen Please

    By databei,
    • 4 replies
    • 919 views
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