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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10071 topics in this forum

  1. [Solved] Move request

    By b0ardfac,
    • 2 replies
    • 800 views

  2. [Solved] Request for deploy

    By softlab,   
    • 3 replies
    • 910 views

  3. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 731 views

  4. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 812 views

  5. .WAR file deployed, but I want to run it in root-folder

    By vukosyst,
    • 14 replies
    • 2.2k views

  6. Web app not responding

    By softlab,   
    • 12 replies
    • 2.1k views

  7. [Solved] PHP 7.2

    By Max12,
    • 1 reply
    • 828 views

  8. [Solved] Addon domain

    By aquaali,   
    • 4 replies
    • 1.8k views

  9. [Solved] Addon domain problem

    By aquaali,
    • 2 replies
    • 873 views

  10. Can't submit my desire username that not exist in database

    By mrshm25,
    • 3 replies
    • 846 views

  11. Website not loading

    By dirose76,   
    • 4 replies
    • 1.8k views

  12. [Solved] Request:Server Move

    By stvef,
    • 13 replies
    • 1.7k views

  13. [Solved] Server Move Request

    By toxeia,
    • 1 reply
    • 717 views

  14. SQL queries is shown as text

    By saber,
    • 2 replies
    • 939 views

  15. Increase daily email limit

    By qsgt,
    • 5 replies
    • 1.3k views
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