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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] Reset Password Not Working

    By ajaydevs,   
    • 9 replies
    • 3.3k views

  2. [Solved] Reset Password Not Working

    By mederdoods,
    • 1 reply
    • 529 views

  3. [Solved] Reset Password Not Working

    By luigi52,
    • 5 replies
    • 801 views

  4. [Solved] Reset password on unsuspended account

    By rockygl,
    • 1 reply
    • 590 views

  5. [Solved] Reset Passwrd Not Found

    By jhg,   
    • 2 replies
    • 1.9k views

  6. [Solved] Reset plesk pw

    By sjimmie,
    • 1 reply
    • 614 views

  7. [Solved] Reset server

    By c2s,
    • 1 reply
    • 208 views

  8. [Solved] reset suspended account with path direction

    By argoma,   
    • 2 replies
    • 391 views

  9. [Solved] Reset to Default

    By Spaceium,
    • 6 replies
    • 1.2k views

  10. [Solved] Reset To Original Heliohost Domain

    By Excalibur,
    • 1 reply
    • 832 views

  11. [Solved] reset tommy account

    By hunterp93,
    • 1 reply
    • 117 views

  12. [Solved] Reset User Page in Wiki

    By Flaze,
    • 3 replies
    • 972 views

  13. [Solved] Resetting johnny to factory

    By mxrkaba2,
    • 0 replies
    • 388 views

  14. [Solved] Resetting My Password After Creating An Account To Make My Login Attempt Succeed

    By mbdungo,   
    • 2 replies
    • 1.8k views

  15. [Solved] Resolve public subdomain to Heliohost domain

    By wmenezes,   
    • 7 replies
    • 2k views
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